5 Star Marine Helping The Local Community During Covid 19 Pandemic

If you follow us Facebook or Instagram you’d notice that the team at 5 Star Marine are working closely with the local community to help get support to those who need it.

Over the last few week we have been donating rice, water, chicken, beef and more to communities that have been significantly affected by the Covid 19 pandemic.  To understand Phuket is a tourism town.  When our government made the decision to lock our borders almost all of the people of Phuket were out of work.

This led to a lot of people running out of money and food.  Seeing this need our team snapped into action and started organizing food and supplies for families that needed it.  Through our work over the last few weeks we have donated over 4000 Kilograms of Rice, over 3000 bottles of water, more than 200 Kilograms of Chicken and so much beef we lost count.

All these donations have been financed by the team behind 5 Star Marine.  We have not sought donations from our customers we have worked with our team and the team from Sutai Muay Thai to put these donations together directly.

We don’t write this to hope for praise, what we hope for is your support.

Support The Businesses That Support The Community With Your Custom!

When travel restrictions are lifted, and they will be lifted, we hope that those of you who do choose to travel to Phuket that you choose to support businesses like ours that helped out in the time of need.

Don’t get me wrong, we are not the only business helping, there are restaurants, dive shops, hotels and more helping out.  What we hope to see is that you choose to eat at those restaurants, dive with those dive shops, stay at those hotels and go on private boats with companies that are helping.

These are the companies that are working with heart during these hard times and we should reward those companies with our custom.  Just like we plan to.  When we can we will visit these restaurants, eat there and we will repay there kindness with the thing that counts to them, customers.

Private Boat Lucus 1 Renovation And Covid19 Deep Cleaning

During the Corona Virus (Covid19) period we here at 5 Star Marine Phuket decided it would be ideal to take our Private Boat, Lucus 1 out of the water for yearly maintenance.  During this maintenance period, we did a deep clean on Lucus 1.

What Is A Deep Clean?

All fixtures and fittings from the private boat were removed.  This includes seats, roof, masks, snorkels, life jackets, and more.  We removed everything off the boat and cleaned all of these fixtures and fittings in anti-bacterial solutions.  Once they were cleaned in the anti-bacterial solution we then cleaned them again per our normal process.

We wanted to be 100% sure that we had completely removed any risk of contamination.  Now while we say this it’s important to note that we have no record of any guests, staff, or crew contracting Covid19 and we stay regularly in contact with our guests.

In addition to cleaning the fixtures and fittings of the private boat, we also took the time to use an anti-bacterial solution to clean the boat itself.  This combined with the fact that we sanded back to our base original paint and then re-painted the boat means that Lucus 1 is one of the cleanest and newest looking Private Boats in Phuket.

 

Lucus 1 Private Boat Refurbishment Photos

private boat lucus 1 renovation and covid-19 deep cleaning
private boat lucus 1 renovation and covid-19 deep cleaning
private boat lucus 1 renovation and covid-19 deep cleaning
private boat lucus 1 renovation and covid-19 deep cleaning

We look forward to seeing you all back onboard Lucus 1 and conducting Private Boat Tours once this Covid19 period has passed.

Stay Safe and Stay Healthy.

Corona Virus And Phuket Private Boat Tours

All parts of the world are concerned about the current Corona Virus health crisis, which is fully understandable considering the quick growth of the virus and the uncertainty it is creating.

Here at 5 Star Marine Phuket we have been taking steps to help our local staff, local suppliers and local operators to prepare for an extended period of low to no charters.

As a tourism driver island Phuket is feeling the affect of the international flight cancellations and government mandated travel bans. With that said the locals and us believe that this momentary dip in travel will be for the greater good.

It gives us a chance as a company to reflect on what we can do to improve our business, clean up the popular areas of Phuket and prepare better tourism management plans in the future.

For those travellers who were affected by the Corona Virus here at 5 Star Marine we are extending a full refund as the Corona Virus was in no way something that you have or had control over. For a refund please contact us via email and we will advise you of the simple process.

We do hope though, that as things recover that you choose to come back and visit Phuket and book a Private Boat through us here at 5 Star Marine.

During this quiet time our staff are dedicating there time to maintenance, cleaning and stock management. While the english speaking management and guides are volunteering to help tourists navigate visa issues as well as finding flights home.

Stay safe during this period!

With Love

Shaun, Lisa, Tony, Nut, Jin, Got, Lift and Omar

Is It Possible To Request Beachside Or Hotel Pick Ups?

By default, any private boat tour booked with the 5 Star Marine team direct will include a transfer from your hotel across to our pier.  For those of you who are looking for something a little more VIP or Unique, we offer a Hotel and/or Beachside pick up.

For a small additional fee, we will move our boat from our pier up to your hotel or beachside and pick you up directly.  This saves on transfer time and provides a unique and often romantic experience for you and your fellow guests.

Recently we have completed hotel pick-ups from Trisara Resort, The Surin, Panwa, Surin Beach, and Bangtao Beach to name just a few.  If you are looking for ways to customize your tour and make it unique just ask us. 

Nothing is too much for us and with our team of experienced captains and guides, we can navigate most beaches and hotel pick-ups.  All you need to do is ask!

What Should I Bring On My Private Boat Charter?

Once you’ve decided to book a private boat charter with 5 Star Marine your mind naturally wonders to what should you bring to the boat to ensure you have a wonderful day?

The answer is really quite simple.  On each private charter with us we will provide on the boat the following:

  • Life Jackets
  • Masks
  • Snorkels
  • Fins
  • Fresh Fruit
  • Soft Drink
  • Water
  • Beach Mats

In addition to these items that we provide we recommend that you bring the following:

  • Towels
  • Sunscreen
  • Cash (For National Park Fees)
  • Drinks (Alcoholic If You Require – No Additional Charge)
  • Snacks (In Addition To The Fruit We Have On Board)

These simple things will ensure that you have a great charter with 5 Star Marine.

Book Tours Before Arriving Or On Arrival To Phuket?

I often see people asking whether they should book tours before arriving to Phuket or on arrival at Phuket at the street vendors.  Whenever someone posts something like this the local community has different thoughts, ideas and advice to the person writing the post.

After 11 years here booking tours myself, being part of a tour company and also running a private boat marine business my advice is a little conflicted.  If you plan to do a group tour, then generally you will find it best to book once you arrive in Phuket as you can compare prices at different agents.

The only exception to that is if you wish to book one of the premium tour providers like Phuket Sail Tours or Simba Tours.  These companies generally book out well ahead of time and as such it’s best to at least reserve a spot prior to arriving.

So if you plan to book a group tour that sits in the “general” category and not in the small group or VIP tour category then I would strongly recommend to you that you should research before you arrive and then book on the ground.

We Recommend Booking Private Boats In Advance

But if you are booking with a popular tour provider in the VIP or Small Group category then I would suggest that you reserve.  Then when it comes to Private Boats you should also reserve the boat if you wish to go with a reputable private boat provider.

For example here at 5 Star Marine we pre-sell more than 75% of our month weeks or months in advance as we are a popular and reputable provider.  If you land in and try to secure a private boat you may not get the date you want, the price you want or even the boat you want.

If you’d like more advice feel free to contact us.

Does 5 Star Marine Do Group Tours?

We receive a lot of enquiries via Facebook, WhatsApp and Email from Solo travelers looking to join tours with 5 Star Marine.  While we are aware that the experiences that we provide are extremely unique and memorable it’s important to understand that they are this way as no tour is the same.

We customize each tour to the customers on the boat.  If our customers love to snorkel then we go to multiple snorkeling locations.  If our customers love to relax on the beach, we go to multiple quiet and idealic beach locations.

To do this kind of customized tour it means that we are limited to just Private Tours.  This means it’s just you and your travelling companions on the boat with our crew and guide.

Now for a Solo Traveller this can be expensive as you are not splitting the cost with other travelers or with your family.  The reality is, if you compare our company, 5 Star Marine, to a typical group tour company we are more expensive.

But at a group tour company you’ll have anywhere from 25 to 75 people on the boat.  So if you have 75 people all paying 1300 THB per person then these group tour companies are making significantly more than us as a Private Boat Tour provider.

The reason we decided to do only Private Tours is we can craft, and execute programs which suit just you and ensure 100% satisfaction 100% of the time.  This is why we receive 5 Star Trip Advisor and Facebook Ratings and people rave about what we do.

We are customizing the tour to you and ensuring that you have the most memorable time we can give you.

What Is The Average Group Size On A Private Boat Tour In Phuket?

Often we are asked when we are out with clients what is the average group size we work with on our Private Boat. The answer is generally between 2 and 6 people. We find that generally our clients wish to explore the islands (like Phi Phi or James Bond) at there own pace, with there own space and the freedom to choose to stay, go or even sleepover if that’s what they want.

A true private boat like 5 Star Marine is a boat that is designed to be flexible to you, what you want and to ensure we deliver the best experience that you could possibly have on the day.

You want to stay longer on a beach no problems, you want to snorkel 4 times no problems, you don’t want to get wet, no problems.

Customized Private Boat Tours

There is literally nothing we cant do to customize our Private Boat Tours for you and this generally appeals to couples looking for something romantic, young families worried about kids getting tired or people who have visited Phuket before and just want to avoid the crowds and visit the best destinations at the best time.

So while our main Private Boat, 5 Star Marine Lucus 1 can hold up to 35 people we generally do not run the boat full and just create a luxurious space and environment for you and your family to enjoy the entire boat.

Are All Private Speedboats In Phuket The Same?

When I first came to Phuket over 11 years ago I hired a Private Speedboat to take me to Phi Phi Island and also on a separate day to James Bond Island. While the speedboat was ok (not amazing, but it didn’t sink) the tour was no different to a standard Group Tour, just done on a Private Speedboat.

Fast forward 11 years and with years of experiencing chartering, leasing, hiring and going on Private Boats in Phuket I’ve come to realize that when most tourists visiting Phuket ask an agent, tour desk or online operator for a Private Speedboat what they are really getting is a Group Tour boat, hired Private for the day.

This means your concept of arriving at destinations without the crowds, visiting remote spots, finding hidden gems are all pipe dreams. The captains of these group tour boats that are rented to go Private are not trained on how to avoid the crowds, devise routes that discover unique locations and generally give you a “True Private” experience.

For me, a true Private Boat Tour in Phuket experience is where I find beaches, snorkeling spots, lagoons, restaurants where there are very few people, that are probably not even on a brochure and are uniquely beautiful.

So, when you look at hiring a Private Speedboat in Phuket my answer to the question as it relates to this post is NO not all Private Speedboats are the same.

This is one of the reasons that 5 Star Marine is so popular and well reviewed. Our company designs programs and tours to suit the customers on the day, the conditions on the day and the tides on the day.

While we will provide an itinerary to you prior to booking, we will also advise you that this may be adjusted on the day as we visit and pass by locations that intrigue you. For example, yesterday we conducted a private tour of Hong Krabi, this tour included 7 stops at some absolutely stunning locations and each stop was completely private, no other boats.

When booking a Private Boat in Phuket we strongly advise that you ensure that the boat is a “True Private Boat” and not just a Group Tour boat that has been provided to your Privately for the day.

Because if it’s just a group tour boat, then you wont enjoy the tour as much and it wont be as memorable is if you take a true Private Boat like the 5 Star Marine boat here in Phuket.

Private Speedboat Agents In Phuket

We often see posts on Facebook forums and Trip Advisor where visitors to Phuket are asking who are the best agents on Phuket to book tours through, or hire Private Speedboats from.

Obviously as a Private Boat Charter provider in Phuket we have agents across Phuket who promote our private boats to visitors, but we always advise our agents to allow the potential customers to talk direct with our boat management team. We advise this so that you, the potential customers can hear the latest news on the weather, wind, wave and tide conditions.

Sometimes people make bookings with Agents and they just don’t realise that the agent may not have been on a private boat before, visited Phi Phi in the last 5 years or even seen the private speedboat that you are booking.

This is why we make our team available to any agent on Phuket who are promoting our private boat charter to potential customers. So when you are talking to your Private Speedboat Agent you can always feel free to request to ask to talk to the boat owner or manager directly so you can get the most up to date information.

When it comes to weather, sea conditions, pick up times and route planning the team who are out on the water everyday are the best people to talk to as they know the most current conditions and what to expect when you are booking.