Phuket Private Boat Charter

Are you looking for a Private Boat Charter while visiting Phuket?  You may be overwhelmed by the options available to you.  Just a quick google search will show up millions of results from large companies to small, from owner-operated companies to agents.  So how do you decide which is the right Private Boat Charter for you?

Selecting A Phuket Private Boat Charter

In our experience of selling, operating, and provided Private Boat Tours for 13 years here in Phuket we find that Private Boat companies fall into a couple of different categories:

Private Boat Agents

Private Boat Agents are companies that don’t actually own the assets that they are chartering to you.  They have a relationship with the owner of the company that they are chartering from and make a commission.  While Private Boat Agents are necessary to help owners like us, you will find that Agents will be providing prices and promises above what the Private Boat Charter company will deliver.

For example, in 2019 we received a booking from an Agent and they told us that they had explained to the customer the need to pay the national park fee and that it was not included in the price paid to the agent.

Upon meeting the customer we did a pre-trip briefing and found out they had no idea what the National Park fee was and the agent told them that everything was included.  To ensure a good customer experience our company took a loss and paid the National Park fee for them and cut ties with the agent.

So when booking with a Private Boat Agent ensure that every promise they are making to you is a promise that the Boat Owner will back up.  An easy way to tell if they are an agent is to ask for a photo of the exact boat they promise you will go on, or even call the owner so you can talk to them.

Group Tour Companies Providing Private Rentals

These companies are companies that generally target the Group Tour market, but if you wish you can choose to take one of their Group Tour boats on a Private Boat Charter.  Generally, this means you will be taking a boat that has a lot of wear and tear with a crew that is set on a normal “route” and is not experienced in offering true private tours.

When I first came to Phuket I did this and would say it was the single worst experience I have had on a tour in Phuket ever.  The crew did not care about our experience, were unhelpful about lunch options, and wanted to get back to the pier as soon as possible.

While these companies have their place in the market, from a price point of view they are on part of even slightly higher than a True Private Tour company but they offer service which is of an inferior standard on boats that don’t appear or operate as VIP.

True Private Boat Charter Companies

I believe that 5 Star Marine is one of those companies.  We do not do group tours, our staff is trained to provide Yacht Like service to our customers, and we design and run programs that go anywhere from Phi Phi to Phang Nga, Krabi to Koh Rok and Koh Haa and beyond.

Our team is heavily trained on making sure they avoid crowds, they deliver custom experiences and receive feedback from our customers and adapt on the fly.  Each and every single tour we do here on our Private Boat Charters are 100% customized we never do the exact same tour twice.

What’s Left To Explore? Some Ideas for The Upcoming Christmas Break!

With travel looking like it will still be restricted in the upcoming Christmas break some of us are looking at what we can do to keep our kids entertained and maybe explore something that we have not seen before.

The good news is that in the December / January period we are past the Wet Season and into our Dry Season which means flat seas, clear water, sunny skies, and the opening of all of the national parks around the Phuket area.

As an owner of a Private Boat company, my recommendations are a little biased but they are based on firsthand experience.

Multi-Day Island Hopping Trip

Over the last past few weeks, we have done trips like this.  Where we pack onto the boat and head off exploring.  Booking accommodation last minute, jumping from island to island, and just living a free life on the sea.

The first trip we did was a 3 Day 2 Night trip that took us to Phi Phi, Krabi, Yao Yai, and beyond.  We had some adventurous customers on board so we went snorkeling, swimming, lagoon hopping, and even went and snorkeled with some reef sharks.

The second trip we did was a 3 Day 2 Night trip that took us to Koh Haa, Koh Rok, Koh Lipe, and Koh Lanta.  A truly stunning trip with some of the most amazing snorkeling that you have ever seen.  If you really want to find the untouched paradises this is the trip for you and it’s suitable for people of all ages.

Koh Haa / Koh Rok / Koh Lipe

Out past, Phi Phi is these 3 paradise islands.  Koh Haa is a beautiful spot for snorkeling where you have a high chance of seeing turtles and other amazing marine life.  The coral reefs are alive with color and marine life.  Do yourself a favor and while the international borders are restricted take a break out to Koh Haa.

Koh Rok is just 35 minutes past Koh Haa and again has the most amazing reef.  You will see heaps of Clown Fish and other amazing varieties.  What we love about Koh Rok is the colorful reef as well as the clear water.

Koh Lipe is a bit of a ride from Phuket, so take a few days to stay over while out there and explore things like 8 Mile Rock and the Black Beach.  See Whale Sharks and more at locations like this.  Truly an idealistic paradise.

Similan Islands / Surin Islands

With the change of season islands like Similan Island and Surin Island open up as possible destinations and are great places for relaxation, snorkeling, and exploration.  Similan is a set of islands and Surin is just a beautiful untouched paradise.

Here are just a few ideas to get you started on what you could be doing this Christmas holiday.  If you would like some custom recommendations just contact us and let us know what you’d like to experience and we will tailor something for you.

What Happens To A Private Boat Tour If The Weather Is Poor?

We have been asked a lot the last month or so what happens to a Private Boat Tour if the weather is bad, the wind is high or the sea is rough.  It’s a good question and relevant this September and October as we are still in the Phuket Wet Season.

The answer is different from company to company.  For example, today as I write this the rain is bucketing down but I am seeing video footage of tours going out.

Now in some cases, the Private Boat Tours will go out in bad weather as the customer requests it but in other cases, the companies do not allow for cancellations.

Here at 5 Star Marine Phuket, we offer a flexible cancellation policy.  The policy allows you to cancel a tour up to the day before the tour for any reason without needing to lose a deposit or make full payment.

On the day of the tour if the weather is poor cancellation is allowable for the weather.  This means we will not force you, your family or friends to take a tour in bad weather, sea conditions or wind conditions.

We wish your private boat experience to be a GREAT experience and the only way to do that is ensure we have good conditions for you, our customers.  So to be clear, as a responsible Private Boat Company we will always give you the option to cancel ON THE DAY of your TOUR if the weather is bad.

IF you wish to go out this is your choice but we will never force you to take a trip just because you are booked.  This is something that our company does differently from most private boat companies in Phuket.

Why You Should Support Local Businesses During Covid 19 Pandemic

 

During this difficult time of the COVID 19 Pandemic as many as 70% of tourism businesses have not been able to re-open here in Phuket.  Whether that is from a lack of customers, financial problems or staffing problems it doesn’t matter, what matters is that this means a lot of people are without work.

As a responsible company that is invested in the local community, as you can see from our regular donations, we also choose to support local businesses by spending at local restaurants, booking local staycations and supporting businesses that have been supporting local people.

This is something we promote heavily on our social media as we strongly believe that the only path for tourism here in Phuket is through Domestic Tourism until at least the end of 2021.  While the government has started to let in long-stay tourism the number of tourist arrivals is just not enough to sustain the local economy.

So we encourage you, if you can, to spend local, stay local and support local businesses.  Also, pay special attention to those local businesses that are investing in keeping the community going.

Businesses like ours here at 5 Star Marine that are offering significantly discounted COVID Rate trips, businesses like ours that are making regular community donations and businesses like ours that are taking the time to promote and help other local businesses.

Stay Local, Support Local and You’ll Discover Places You Never Knew Existed!

Raya Island, A Special Place In The 5 Star Heart

 

Raya Island also is known as Racha Island or King Island has a special place in the heart of the team here at 5 Star Marine.  You see, the first place that we ever visited on our first ever boat, Lucus 1, was Raya Island.

Raya Island is a favourite location of Shaun and Lisa the Co-Owners at 5 Star Marine.  Prior to owning 5 Star Marine, they would often take short Staycation breaks to the Rayaburi Resort which is located on Raya Island.

When Lucus 1 was coming out of the factory and due to go to water it just happened to be Lisa’s birthday and as a celebration for both the boat and Lisa’s birthday, the very first trip on Lucus 1 was to Raya Island.

Some snorkelling, beach time and lunch at the Rayaburi Resort was all enjoyed and then off to Mai Ton where they were lucky enough to see Dolphins.  It was such a wonderful day for the 5 Star team, Lisa, Shaun and their friends.

This is why Raya Island Private Speedboat Tours have a special spot in the hearts of the 5 Star Marine team here in Phuket.

The Different Seasons Of A Phi Phi Island Tour

I often get asked by our customers why some people who book private boats with us go to the same location multiple times in a year.  The answer is a little complex but please allow me to explain.

Phi Phi Island is a set of 6 Islands and each island has multiple areas to explore.  Dependent on the time of year, the weather conditions and the wind, some locations are more beautiful at one time of year than another.

For example, during our low season or wet season, the wind is generally strong on the Camel Rock and Maya Bayside of Phi Phi Don and Phi Phi Ley so it is more pleasant to snorkel, swim and explore on the Pileh Lagoon, Viking Cave and Leam Tong Bayside of Phi Phi Don and Phi Phi Ley.

The opposite is true of our High Season or Dry Season.  During this season you’ll fine that it’s most pleasant exploring Camel Rock and Maya Bay sides of Phi Phi Don and Phi Phi Ley.

In addition to this difference, an island like Bamboo Island, which is in the chain of Phi Phi Islands is best explored during our High or Dry Season as it is susceptible to high winds during our low or wet season.

This is why some of our customers who book Private Boats to Phi Phi Island decide to visit the same location twice, as there can be totally different experiences based on the season.

Can You Do Overnight Tours With 5 Star Marine?

 

I’ve had some interesting conversations over the past few weeks with customers about the types of tours that a private boat company like 5 Star Marine can do.

As a True Private Boat company, and what I mean by that is we cater only to the Private Boat Market, we are not a group tour boat offering you a private service, we have full flexibility on what we can offer.

For example, if you’d like to visit Phi Phi Island, do a day tour, stay the night and come back the next day we can do a 2-day 1-night tour.

Maybe you want to explore for longer?

Then we can head out past Phi Phi to Koh Lanta, Koh Rok, Koh Haa, Koh Lipe or beyond. All of these locations we have visited before and we can build 2, 3, 4 or even 5-day tours.

Each day we would go exploring, sightseeing, swimming, relaxing and at the end of the day find a hotel that suits your budget to stay the night.

These kinds of tours are invigorating and give you more time to explore places that normal tours do not go. This is truly the beauty of having a private boat and booking with a true Private Boat Company.

So, if you are thinking about getting away from Phuket for a few days chat with us about your options, what would work for you and the kind of experience you are looking for.

If you like remote, we even have a floating villa in the Mangroves of Phang Nga Bay completely away from everyone else.

As I said if you have an idea, or dream just reach out and we will work something out for you.

What Is 5 Star Marine Doing To Make Private Boat Hires Safe Post Covid19?

What Is 5 Star Marine Doing To Make Private Boat Hires Safe Post Covid19?

We are very aware of how the Covid19 pandemic has affected us locally here in Phuket but also all of our international friends and customers.  Being parents of a 7 year old boy we are as equally concerned as any other parent about ensuring every activity we undertake is safe, clean and the right healthy choice.

With this in mind, during this slow down in tourism we as a company have taken a number of steps to make sure we provide a clean and virus free environment for all of our customers.

Boat Renovations and Deep Cleaning

We were one of the first companies in Phuket to pull our boats out of the water and book them in with the island’s best renovation team.  During the renovation of both of our VIP Private Speedboats we had a deep cleaning undertaken.

All paint was sanded back to its original layer, new paint was applied, all surfaces were disinfected and cleaned.  This disinfection and cleaning happens on a weekly basis while the boat sits idle at our parking.

lucus1
boat

Equipment Disinfection

All of the equipment that we use on board inclusive of life jackets, fins, ice boxes, ropes and more were all disinfected, cleaned and sealed in storage containers.  When we resume regular tours we will complete the disinfection process again prior to our first travelers joining us.

Single Use Masks / Snorkels

If you follow us regularly on Facebook you will notice that we have opted to change our process of providing masks and snorkels to customers.  Instead of providing them we will offer a “Covid Kit” to our customers that includes a full face mask and snorkel which you can take home at the end of the tour.

Our Covid Kit will include a number of other items to ensure cleanliness and safety from the virus while onboard and visiting the islands.  Just contact us to ask what the kit includes.

boat view

Quarantine Of Staff

All of our Guide Team, Captain Team, Crew Team and Admin Team undertook a 28 day Quarantine to ensure as the virus spread they were not in contact with anyone that was at risk of having the virus.

Additionally our staff are all required to wear masks, carry hand sanitizer and complete Airborne Pathogen Training so they know how to limit the risk of spreading a virus like Covid19.

Accreditation

The Thai Government is offering an accreditation program that allows businesses like ours to develop a set of guidelines for our employees, suppliers and customers to follow to ensure safe use of our private boats.

We are one of the first 1442 tourism businesses in all of Thailand to adopt this accreditation program.  We believe from our research we may be one of the only 2 Private Speedboat Tour companies in Phuket to adopt this accreditation process.

Additionally we have mandated our staff to undertake Airborne Pathogen accreditation and training as well.

first response

5 Star Marine Providing Safe, Health Conscious Private Boat Tours

Once travel is allowed to resume and it’s safe for you to join us on Private Boat Tours we look forward to welcoming you onboard and having a great, safe time with us.  We take pride in being industry leaders and hopefully you can see we have been taking major leaps forward to ensure you have a safe and fun time with us.

Family Celebrations and Experiences Done The 5 Star Way!

Family Celebrations and Experiences Done The 5 Star Way!

You probably don’t know it, but the team here at 5 Star Marine are extensively experienced in creating and executing family celebrations, romantic experiences and wedding receptions that integrate amazing scenery, beautiful blue water and private islands.

Let me give you a few examples:

New Years Day Serenade –

We had a client join us from Spain and as part of his plans for New Years Day he hired one of our VIP Private Speedboats for a custom program tour that included James Bond Island, Canoeing through the Hongs and snorkeling at a quiet spot in Hong Krabi.

The client had specifically requested a Private Island Sunset Dinner complete with a live acoustic band.  To make this happen we split our teams up, we had the “on boat team” of Guide, Manager, Captain, Engineer and Host looking after the customer as they did the tour.

The second team went to the private island, set up a romantic sunset dinner location, prepared there custom meal, set up the band and did a sound test.  On arrival the band played a very special song that was specifically requested by the client, dinner was served as was a custom drinks menu.

After sunset the band played into the evening and we transferred the client back via our VIP Private Boat.  This is just one example of a unique and special experience we can craft upon request.

50th Wedding Anniversary  –

We had a family group of 20 people join us on a private custom Phi Phi Island tour.  The tour was to celebrate the 50th Wedding Anniversary of our client.
We organized Snorkeling, Diving, Jet Skiing and more while on tour.  While our “on tour team” were looking after the clients at Phi Phi we had our “Island Team” setting up a private island dinner for 20 people complete with sound system for music and speeches.

A custom dinner menu was created, drinks were served, our DJ played an array of old and new songs and the speeches were moving.  At the end of the evening we transferred the clients safely back to their hotels.  This is just one example of a unique and special experience we can craft upon request.

Post Wedding Tour –

We were delighted to have an Australian Bride and Groom select a Private Custom Tour to James Bond Island, Hong Island, Panyee Island and more as part of there wedding plans.

Upon completing the wedding ceremony we transferred the Bride and Groom and there guest to our pier where we took them on a private tour complete with a wedding reception lunch.

Drinks were flowing on board as was a custom playlist on our VIP Private Speedboat sound system.  A truly unique way to have a post wedding celebration and one that will be remembered by all who attended for years to come.

If you have a dream, an idea or a plan that you would like to implement contact our team here at 5 Star Marine about how we can any dream come true and design a memorable experience for you and your friends, family or even team members.

Cheap Phi Phi Island Tours

Prior to providing Private Boat Tours to island sets like the Phi Phi Islands we were heavily involved in the resale and promotion of Cheap Phi Phi Island Group Tours.  The kind of tours where 35 to 50 people are on a boat and they quickly move from stop to stop.

As a reseller of these tours we were frequently changing providers as our clients often came back dissatisfied with the Phi Phi Island Group Tour.  Complaints we often received were:

  • Cheap Phi Phi Island ToursTravel Time – Due to the nature of a group tour the bus that transfers you to the pier has to stop at multiple hotels to pick up other guests. Sometimes those guests are late and you stuck waiting on a bus adding an extra 1hr each way onto your travel.
  • Boat – The quality of the boat is poor and has too many people on the boat for you to really enjoy the sights. Additionally when snorkeling it takes some time to get into the water as too many people are trying to get off at once.
  • Equipment – The equipment on the boat is faulty. Life jackets don’t close properly, masks leak, snorkels are broken, no fins are available.
  • Snorkelling – The area where they are snorkeling is too crowded as multiple boats with 35 – 50 people are in the same area and they keep getting kicked in the head.
  • Lunch – The buffet lunch is poor quality with the food luke warm and of a low quality.

These are just some of the complaints we heard and helped to solve.  Out of the frustration of sending customers to companies that really didn’t care about delivering quality experiences we created 5 Star Marine.

5 Star Marine Private Boat Tours to Phi Phi Island

The 5 Star Marine team, boats and equipment are all high quality.  Our boats are some of the newest and best maintained on the water.  Our crew and guides are constantly receiving training and are instructed to avoid the crowds.

So while 5 Star Marine Private Boat Tours to Phi Phi Island may be more expensive than Cheap Phi Phi Island Group Tours the difference in experience is not comparable.  Decide to make your Phi Phi Island trip memorable for all the right reasons and chat with the team at 5 Star Marine today.

You’ll be amazed at how affordable we are!