What Is 5 Star Marine Doing To Make Private Boat Hires Safe Post Covid19?

What Is 5 Star Marine Doing To Make Private Boat Hires Safe Post Covid19?

We are very aware of how the Covid19 pandemic has affected us locally here in Phuket but also all of our international friends and customers.  Being parents of a 7 year old boy we are as equally concerned as any other parent about ensuring every activity we undertake is safe, clean and the right healthy choice.

With this in mind, during this slow down in tourism we as a company have taken a number of steps to make sure we provide a clean and virus free environment for all of our customers.

Boat Renovations and Deep Cleaning

We were one of the first companies in Phuket to pull our boats out of the water and book them in with the island’s best renovation team.  During the renovation of both of our VIP Private Speedboats we had a deep cleaning undertaken.

All paint was sanded back to its original layer, new paint was applied, all surfaces were disinfected and cleaned.  This disinfection and cleaning happens on a weekly basis while the boat sits idle at our parking.

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boat

Equipment Disinfection

All of the equipment that we use on board inclusive of life jackets, fins, ice boxes, ropes and more were all disinfected, cleaned and sealed in storage containers.  When we resume regular tours we will complete the disinfection process again prior to our first travelers joining us.

Single Use Masks / Snorkels

If you follow us regularly on Facebook you will notice that we have opted to change our process of providing masks and snorkels to customers.  Instead of providing them we will offer a “Covid Kit” to our customers that includes a full face mask and snorkel which you can take home at the end of the tour.

Our Covid Kit will include a number of other items to ensure cleanliness and safety from the virus while onboard and visiting the islands.  Just contact us to ask what the kit includes.

boat view

Quarantine Of Staff

All of our Guide Team, Captain Team, Crew Team and Admin Team undertook a 28 day Quarantine to ensure as the virus spread they were not in contact with anyone that was at risk of having the virus.

Additionally our staff are all required to wear masks, carry hand sanitizer and complete Airborne Pathogen Training so they know how to limit the risk of spreading a virus like Covid19.

Accreditation

The Thai Government is offering an accreditation program that allows businesses like ours to develop a set of guidelines for our employees, suppliers and customers to follow to ensure safe use of our private boats.

We are one of the first 1442 tourism businesses in all of Thailand to adopt this accreditation program.  We believe from our research we may be one of the only 2 Private Speedboat Tour companies in Phuket to adopt this accreditation process.

Additionally we have mandated our staff to undertake Airborne Pathogen accreditation and training as well.

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5 Star Marine Providing Safe, Health Conscious Private Boat Tours

Once travel is allowed to resume and it’s safe for you to join us on Private Boat Tours we look forward to welcoming you onboard and having a great, safe time with us.  We take pride in being industry leaders and hopefully you can see we have been taking major leaps forward to ensure you have a safe and fun time with us.

Family Celebrations and Experiences Done The 5 Star Way!

Family Celebrations and Experiences Done The 5 Star Way!

You probably don’t know it, but the team here at 5 Star Marine are extensively experienced in creating and executing family celebrations, romantic experiences and wedding receptions that integrate amazing scenery, beautiful blue water and private islands.

Let me give you a few examples:

New Years Day Serenade –

We had a client join us from Spain and as part of his plans for New Years Day he hired one of our VIP Private Speedboats for a custom program tour that included James Bond Island, Canoeing through the Hongs and snorkeling at a quiet spot in Hong Krabi.

The client had specifically requested a Private Island Sunset Dinner complete with a live acoustic band.  To make this happen we split our teams up, we had the “on boat team” of Guide, Manager, Captain, Engineer and Host looking after the customer as they did the tour.

The second team went to the private island, set up a romantic sunset dinner location, prepared there custom meal, set up the band and did a sound test.  On arrival the band played a very special song that was specifically requested by the client, dinner was served as was a custom drinks menu.

After sunset the band played into the evening and we transferred the client back via our VIP Private Boat.  This is just one example of a unique and special experience we can craft upon request.

50th Wedding Anniversary  –

We had a family group of 20 people join us on a private custom Phi Phi Island tour.  The tour was to celebrate the 50th Wedding Anniversary of our client.
We organized Snorkeling, Diving, Jet Skiing and more while on tour.  While our “on tour team” were looking after the clients at Phi Phi we had our “Island Team” setting up a private island dinner for 20 people complete with sound system for music and speeches.

A custom dinner menu was created, drinks were served, our DJ played an array of old and new songs and the speeches were moving.  At the end of the evening we transferred the clients safely back to their hotels.  This is just one example of a unique and special experience we can craft upon request.

Post Wedding Tour –

We were delighted to have an Australian Bride and Groom select a Private Custom Tour to James Bond Island, Hong Island, Panyee Island and more as part of there wedding plans.

Upon completing the wedding ceremony we transferred the Bride and Groom and there guest to our pier where we took them on a private tour complete with a wedding reception lunch.

Drinks were flowing on board as was a custom playlist on our VIP Private Speedboat sound system.  A truly unique way to have a post wedding celebration and one that will be remembered by all who attended for years to come.

If you have a dream, an idea or a plan that you would like to implement contact our team here at 5 Star Marine about how we can any dream come true and design a memorable experience for you and your friends, family or even team members.

Cheap Phi Phi Island Tours

Prior to providing Private Boat Tours to island sets like the Phi Phi Islands we were heavily involved in the resale and promotion of Cheap Phi Phi Island Group Tours.  The kind of tours where 35 to 50 people are on a boat and they quickly move from stop to stop.

As a reseller of these tours we were frequently changing providers as our clients often came back dissatisfied with the Phi Phi Island Group Tour.  Complaints we often received were:

  • Cheap Phi Phi Island ToursTravel Time – Due to the nature of a group tour the bus that transfers you to the pier has to stop at multiple hotels to pick up other guests. Sometimes those guests are late and you stuck waiting on a bus adding an extra 1hr each way onto your travel.
  • Boat – The quality of the boat is poor and has too many people on the boat for you to really enjoy the sights. Additionally when snorkeling it takes some time to get into the water as too many people are trying to get off at once.
  • Equipment – The equipment on the boat is faulty. Life jackets don’t close properly, masks leak, snorkels are broken, no fins are available.
  • Snorkelling – The area where they are snorkeling is too crowded as multiple boats with 35 – 50 people are in the same area and they keep getting kicked in the head.
  • Lunch – The buffet lunch is poor quality with the food luke warm and of a low quality.

These are just some of the complaints we heard and helped to solve.  Out of the frustration of sending customers to companies that really didn’t care about delivering quality experiences we created 5 Star Marine.

5 Star Marine Private Boat Tours to Phi Phi Island

The 5 Star Marine team, boats and equipment are all high quality.  Our boats are some of the newest and best maintained on the water.  Our crew and guides are constantly receiving training and are instructed to avoid the crowds.

So while 5 Star Marine Private Boat Tours to Phi Phi Island may be more expensive than Cheap Phi Phi Island Group Tours the difference in experience is not comparable.  Decide to make your Phi Phi Island trip memorable for all the right reasons and chat with the team at 5 Star Marine today.

You’ll be amazed at how affordable we are!

Is It Possible To Request Beachside Or Hotel Pick Ups?

By default any private boat tour booked with the 5 Star Marine team direct will include a transfer from your hotel across to our pier.  For those of you who are looking for something a little more VIP or Unique we offer a Hotel and / or Beachside pick up.

For a small additional fee we will move our boat from our pier up to your hotel or beachside and pick you up direct.  This saves on transfer time and provides a unique and often romantic experience for you and your fellow guests.

Recently we have completed hotel pick ups from Trisara Resort, The Surin, Panwa, Surin Beach and Bangtao Beach to name just a few.  If you are looking for ways to customize your tour and make it unique just ask us. 

Nothing is too much for us and with our team of experienced captains and guides we can navigate most beaches and hotel pick ups.  All you need to do is ask!

What Should I Bring On My Private Boat Charter?

Once you’ve decided to book a private boat charter with 5 Star Marine your mind naturally wonders to what should you bring to the boat to ensure you have a wonderful day?

The answer is really quite simple.  On each private charter with us we will provide on the boat the following:

  • Life Jackets
  • Masks
  • Snorkels
  • Fins
  • Fresh Fruit
  • Soft Drink
  • Water
  • Beach Mats

In addition to these items that we provide we recommend that you bring the following:

  • Towels
  • Sunscreen
  • Cash (For National Park Fees)
  • Drinks (Alcoholic If You Require – No Additional Charge)
  • Snacks (In Addition To The Fruit We Have On Board)

These simple things will ensure that you have a great charter with 5 Star Marine.

Does 5 Star Marine Do Group Tours?

We receive a lot of enquiries via Facebook, WhatsApp and Email from Solo travelers looking to join tours with 5 Star Marine.  While we are aware that the experiences that we provide are extremely unique and memorable it’s important to understand that they are this way as no tour is the same.

We customize each tour to the customers on the boat.  If our customers love to snorkel then we go to multiple snorkeling locations.  If our customers love to relax on the beach, we go to multiple quiet and idealic beach locations.

To do this kind of customized tour it means that we are limited to just Private Tours.  This means it’s just you and your travelling companions on the boat with our crew and guide.

Now for a Solo Traveller this can be expensive as you are not splitting the cost with other travelers or with your family.  The reality is, if you compare our company, 5 Star Marine, to a typical group tour company we are more expensive.

But at a group tour company you’ll have anywhere from 25 to 75 people on the boat.  So if you have 75 people all paying 1300 THB per person then these group tour companies are making significantly more than us as a Private Boat Tour provider.

The reason we decided to do only Private Tours is we can craft, and execute programs which suit just you and ensure 100% satisfaction 100% of the time.  This is why we receive 5 Star Trip Advisor and Facebook Ratings and people rave about what we do.

We are customizing the tour to you and ensuring that you have the most memorable time we can give you.

What Is The Difference Between A James Bond Island Private Boat Tour and A Phi Phi Island Private Boat Tour?

Generally when we receive enquiries about private boats we are asked what is the difference between James Bond and Phi Phi Island. The immediate response out of our mouths is they are night and day tours.

The tours while taking place on water are two completely different tours. For example the James Bond Island Private Boat Tour takes place in lagoon like water. There is very little clarity around the waters of James Bond (or Phang Nga as it is known locally). When you go on a James Bond Island Private Boat Tour you go to look at the wonderful limestone rocks, stalactite formations, hidden caves, lagoons and of course the famous James Bond Island.

But when you go to Phi Phi you go see the crystal clear water, the white sandy beaches, the colorful marine life, rocky out crops and if you are really lucky maybe a reef shark or two. The Phi Phi Island Private Boat Tour is really about seeing whats under the water, as well as what’s above where as the James Bond Island Tour is about seeing what’s above the water.

Both tours are equally as beautiful, you just need to decide what kind of tour you want, do you want to go swimming, snorkelling and sit on white sandy beaches or do you want to go sightseeing, sea canoeing and cave exploring?

If you are the adventurous type then you can do BOTH Phi Phi Island and James Bond Island in one time on a Private Boat.

What Is The Average Group Size On A Private Boat Tour In Phuket?

Often we are asked when we are out with clients what is the average group size we work with on our Private Boat. The answer is generally between 2 and 6 people. We find that generally our clients wish to explore the islands (like Phi Phi or James Bond) at there own pace, with there own space and the freedom to choose to stay, go or even sleepover if that’s what they want.

A true private boat like 5 Star Marine is a boat that is designed to be flexible to you, what you want and to ensure we deliver the best experience that you could possibly have on the day.

You want to stay longer on a beach no problems, you want to snorkel 4 times no problems, you don’t want to get wet, no problems.

Customized Private Boat Tours

There is literally nothing we cant do to customize our Private Boat Tours for you and this generally appeals to couples looking for something romantic, young families worried about kids getting tired or people who have visited Phuket before and just want to avoid the crowds and visit the best destinations at the best time.

So while our main Private Boat, 5 Star Marine Lucus 1 can hold up to 35 people we generally do not run the boat full and just create a luxurious space and environment for you and your family to enjoy the entire boat.

Are All Private Speedboats In Phuket The Same?

When I first came to Phuket over 11 years ago I hired a Private Speedboat to take me to Phi Phi Island and also on a separate day to James Bond Island. While the speedboat was ok (not amazing, but it didn’t sink) the tour was no different to a standard Group Tour, just done on a Private Speedboat.

Fast forward 11 years and with years of experiencing chartering, leasing, hiring and going on Private Boats in Phuket I’ve come to realize that when most tourists visiting Phuket ask an agent, tour desk or online operator for a Private Speedboat what they are really getting is a Group Tour boat, hired Private for the day.

This means your concept of arriving at destinations without the crowds, visiting remote spots, finding hidden gems are all pipe dreams. The captains of these group tour boats that are rented to go Private are not trained on how to avoid the crowds, devise routes that discover unique locations and generally give you a “True Private” experience.

For me, a true Private Boat Tour in Phuket experience is where I find beaches, snorkeling spots, lagoons, restaurants where there are very few people, that are probably not even on a brochure and are uniquely beautiful.

So, when you look at hiring a Private Speedboat in Phuket my answer to the question as it relates to this post is NO not all Private Speedboats are the same.

This is one of the reasons that 5 Star Marine is so popular and well reviewed. Our company designs programs and tours to suit the customers on the day, the conditions on the day and the tides on the day.

While we will provide an itinerary to you prior to booking, we will also advise you that this may be adjusted on the day as we visit and pass by locations that intrigue you. For example, yesterday we conducted a private tour of Hong Krabi, this tour included 7 stops at some absolutely stunning locations and each stop was completely private, no other boats.

When booking a Private Boat in Phuket we strongly advise that you ensure that the boat is a “True Private Boat” and not just a Group Tour boat that has been provided to your Privately for the day.

Because if it’s just a group tour boat, then you wont enjoy the tour as much and it wont be as memorable is if you take a true Private Boat like the 5 Star Marine boat here in Phuket.

Can I Do James Bond Island And Phi Phi Island In One Day?

When people who visit Phuket are short on time, they are on a short stay or it’s just one of many stops we are often asked if it’s possible to do James Bond and Phi Phi Island all in the same day.

The answer is simple, yes.

BUT, and there is a big but, you have to rent a Private Boat and experience both Islands from the comfort of your own Private Charter.

The reason being that if you a group tour company attempted to do both locations in one day they could not possibly do it. With up to 90 people on a group tour boat, they could not do each stop with 90 people going on and off the boat all in one day.

By taking a Private Speedboat like our 5 Star Marine Private Boat you will be able to complete both trips in one day as there are less people on the boat (just you and your family or friends) and we can design a program that specifically suits you.

This is a popular program that we have run with clients who visit Phuket only just once in there lifetime so they can see some of the most popular sites as well as some of the hidden gems. When you do both James Bond and Phi Phi in the same day with us, we will create a program that ensures you are not transiting too long on the boat.

Generally the programs we design only have a maximum of 20 minutes travel time between each of the islands. How is that possible?

Again, it’s easy for Private Boats like ours where we can design the program to break up the transit and also ensure you see some spectacular sites.

If you are looking to do both wonderful locations in one day, just contact us for more details.