Phuket Readies For A Relaxation Of Rules With A Beach Clean At The Khai Islands

The 5 Star Marine team joined with UWC Thailand, Royal Phuket Marine, Sustainable Mai Khao, Phuket Marine Department, and the Koh Yao Yai Village Leaders to clean up the Khai Islands.

With the annual monsoon season drawing to a close the Khai Islands were in need of a good clean to prepare them for the return of tourism. During the clean up we were able to collect 156 Kilograms of rubbish and take a large portion of it off for recycling.

See the full details in our video update below:

New Island Destinations for Phuket Day Tours

From the 15th of October 2021, there will be additional day tour options available to both Domestic and Sandbox customers. This time of year brings with it a change from the Monsoon to the Dry Season; where you can enjoy calmer winds and sea conditions which unite for a perfect combination for a day out on the sea.

This time of year also welcomes the reopening of the Similan and Surin Islands, by the National Park departments.  Two phenomenal island-hopping destinations situated off the West Coast of Phuket.  These areas are bursting with amazing marine life, rich coral and sandy white beaches.  Similan and Surin islands are only available to visit 6 months of the year, so this is something we have been looking forward to.

This year 5 Star Marine has licensed its fleet of boats to enter the stunning areas in and around the Similan and Surin Island National Parks.

The great news is that this means that both Domestic customers and Sandbox guests can all enjoy the natural marine richness and crystal clear blue waters these locations have to offer.

In addition to these destinations opening, the islands of Koh Rok and Koh Ha will also be able to welcome guests.  These are another two fantastic snorkeling and Day Tour locations that are a “must-see” and feature on many bucket lists.

To find out all the details about these new openings as well as take a sneak peek at what these destinations have in store for you, check out the YouTube video below:

What to Look for in a Sandbox Phuket Private Boat Charter?

Deciding where you want to explore on a Phuket Private Boat Charter, as well as who to book the tour with can lead to a confusing choice overload. To help determine what to look for we have considered the more important criteria, so you can focus on what matters when looking for a Sandbox Phuket Private Boat Charter.

Certified for Safety – TAT SHA Plus

Since 2020, 5 Star Marine have run Phuket Private Boat Charters under their TAT SHA approved status. The Tourism Authority of Thailand (TAT) awarded 5 Star Marine with this certification, as a tourism-related business on the island; and the TAT Safety and Health Administration Plus Certificate is proudly held by the company.

As one of the first tourism services to gain TAT SHA Plus status in 2021, this recognized that 5 Star Marine is certified as adhering to all public health measures set up for Covid-19 safety, and as such allows guests to feel safe and secure onboard their fleet of private speedboats.

Responsible Employee Vaccinations

5 Star Marine has gone over and above with 100% of their employees (all crew, captains, and office staff) being fully vaccinated and up to date with boosters. Although TAT SHA Plus status only requires 70% of employees to have been fully vaccinated, the company took the extra steps and preventative measures as your safety on board is absolutely paramount.

Rules – Practice Makes Perfect

It is of uttermost importance that tour companies keep updated with the latest rules and regulations, so here at 5 Star Marine, we do the hard work to understand how new regulations affect you getting out on the water.

Management and crew go out to newly opened locations under the Sandbox rules to personally check the requirements for themselves. This means you can be 100% comfortable when you go out on your Phuket Private Boat Charter, knowing that 5 Star Marine’s knowledge of the rules have been tried and tested in advance.

Flexible Cancellation Policy

Payments for your Phuket Private Boat Charter can be made on the day, 5 Star Marine do not take deposits so there is no need to worry about refunds or lost money if the weather turns poor. Obviously, we cross our fingers and toes for smooth seas and bright skies, but in the event that the tour date is predicted to be poor weather, 5 Star Marine will re-schedule with you.

Luxury Inclusions

To make sure you have the best time on your Phuket Private Boat Charter, 5 Star Marine add in a few little extras for your comfort and convenience during the trip:

  • Masks and Snorkels
  • Fins (Adults)
  • Life Jackets
  • Insurance
  • Beach Mats
  • Tour Photos and Video
  • Fresh Fruit
  • Soft Drinks and Water
  • Picnic or Thai Sharing Lunch (available on request / extra cost)
  • Licensed Guide
  • Hand Sanitiser

Please feel free to contact us to help you get out and explore your Phuket Private Boat Charter; right now you can experience the stunning islands like never before, with so few tourists around. We look forward to welcoming more international travelers onboard for once-in-a-lifetime experiences with 5 Star Marine.

Breaking News – Phi Phi, Phang Nga and Khai Islands Day Trips

We have just received updated and encouraging new rules for Domestic and Sandbox guests which make day tours to locations such as Phi Phi and Phang Nga Bay even easier.

Here at 5 Star Marine, we have already done the hard work to understand how this affects you getting out on the water, so you can rest easy in the knowledge that we are up to date with the latest requirements. Drum roll please, we have some BREAKING NEWS!

Breaking News (from 8th September):

So, let’s break this down and look at the main positive changes with the new regulations:

DOMESTIC CUSTOMERS

  • You can now take a day trip to Phi Phi, The Khai Islands, and Phang Nga Bay (previously you could only go to Coral Island, Racha, or Mai Ton) – please note all criteria below must be met
  • Now you only need 1x RTPCR or Antigen test from Phuket for a day trip to Phi Phi, Khai Islands, or Phang Nga Bay (previously 2x tests were required)
  • Domestic customers can depart from Boat Lagoon

Domestic Customers’ Requirements:

  1. Proof of vaccination
  2. RTPCR or Antigen Covid-19 test (within 72 hours of the tour)
  3. Register with us 6 hours before the tour
    • We will register you with the marine department and relevant national parks
  4. Passport copy

SANDBOX CUSTOMERS

  • If you are on the 7+7 Sandbox Program, you can now take a day trip to Phi Phi, The Khai Islands, and Phang Nga Bay from day 8 – please note all criteria below must be met

Sandbox Customers’ Requirements:

  1. Proof of vaccination
  2. RTPCR or Antigen Covid-19 test (within 72 hours of the tour)
    • This rule just got easier as you can use your day 6 or 6 test for the tour on day 8, for example
  3. Register with us 6 hours before the tour
    • We will register you with the marine department and relevant national parks
  4. Passport copy
  5. PLUS your MorChana app on your phone
  6. PLUS a transfer form from your hotel (issued after the 7th night of stay) for Phi Phi, Khai Islands, or Phang Nga Bay

Please feel free to contact us to help you get out and explore Phi Phi, the Khai Islands, and Phang Nga Bay now, whilst you can experience these areas like never before with so few tourists around.

Whether you are a Domestic or Sandbox customer we are ready to welcome you safely onboard our TAT SHA Plus certified fleet.

 

Sandbox Seascapes & James Bond Island

Sandbox Day Tour

Enjoy a day sightseeing, caving, and even experiencing a picnic lunch minus the hordes of tourists around the fantastic seascapes of Phang Nga Bay and the world-famous James Bond Island – this is your once-in-a-lifetime chance to experience James Bond Island in peace and quiet.

Here at 5 Star Marine, we have a tried and tested Sandbox day tour to get you out enjoying the islands surrounding Phuket. In fact, we were once again the 1st company in Phuket to take sandbox guests out to surrounding islands; this time it was Phang Nga Bay

So if you are in Phuket and part of the Sandbox program, contact us to make this iconic day trip possible.

The Experience

  • Depart from our main pier at Boat Lagoon and head to Koh Yao Noi (which is part of Phang Nga Bay) to take a quick but necessary covid test (along with our crew also)
  • Head onto Koh Panak for some sightseeing and stunning stalagmites
  • Get your adrenalin fix canoeing and cave exploring at Koh Hong Phang Nga
  • Enjoy a picnic lunch at the renowned James Bond Island
  • Make a stop at the famous floating village of Koh Panyee floating village
  • Make a quick stop to pick up the test results
  • Then finally enjoy swimming at Naka Noi before the stunning sunset views captured whilst returning to the pier at Boat Lagoon

Requirements

We are on hand to help you through each step of the process, but as an overview we simply need:

  1. ID card or passport per passenger (required the day before the tour)
  2. Vaccination record copy per passenger (required the day before the tour)
  3. We require this information to register you with the national park and local gov in Phang Nga Bay
  4. The MorChana application should be on your phone to check in and out
  5. 1 x Antigen Covid-19 Test per passenger (our fully vaccinated crew will take this test also)

How Many Nights?

  • You can enjoy this fantastic day tour from day 15 onwards of the Sandbox Program
  • You will need to provide proof that you have completed 14 nights in Phuket to qualify
  • It is not possible to go pre-day 15; however, there are different day tours to Coral Island, Racha Islands, or Mai Ton you can still enjoy

Please Contact Us for our free concierge service to help with all requirements.     

 

5 Star Marine Wins 2021 Tripadvisor

Travelers’ Choice Best of the Best Award

We feel extremely privileged to receive this achievement from Tripadvisor, which celebrates companies that consistently deliver the very best experiences possible to its customers, therefore earning top guest reviews. This award puts 5 Star Marine in the top 10% of businesses on Tripadvisor and celebrates them as the ‘best of the best for ‘things to do’ on the platform.

Shaun Stenning, CEO of 5 Star Marine commented: “We are not just honored, but also humbled to have managed to stand out despite the current climate and adversities, and are delighted that we have continuously delighted our travelers. We sincerely thank all our wonderful guests for their continued support throughout the last year, and of course our crew and staff for their dedication, hard work, and community efforts.”

As challenging as the past year has been, 5 Star Marine have kept their service levels consistently high to ensure all of their welcomed speedboat guests received a truly 5-star experience. It is an honor to receive the highest ratings and guest reviews on Tripadvisor, and 5 Star Marine appreciates the recognition for all their staff and crew members who have made this possible and exceeded guest expectations time and time again.

“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travellers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”

Thank you from the bottom of our hearts for our Travelers’ Choice Best of the Best award, we appreciate the support from the best experts possible: You, our real guests who have experienced a private speedboat day or overnight tour with us.

Food Relief Efforts 1.5 Years In – Biweekly Update

With no end in sight from the devastating community impact, here at 5 Star Marine, we’re working around the clock to make sure more people than ever before receive a vital helping hand. Despite the challenges, we have managed to make August the largest month for Life Bag donations so far, with OVER 17,000 Life Bags given out in the last 15 days alone!

Here’s our update from the last 15 days so you know what we have been up to, and wow it has been busy:

  • Covid-19 cases are sadly still rising in Phuket
  • Therefore, we cannot enlist our wonderful volunteers to support this process
  • 5 Star Marine and Sutai Muay Thai have continued packing efforts throughout to ensure this donation program does not stop
  • In addition, we had help from the UWC Thailand teachers as well as various household/villa complex packers to help try to keep up with the need on and around Phuket
  • Every single day our team is out packing and delivering our Life Bags
  • We are proud to be helping those who really need it in community isolation and people in need in hotel isolation, as well as our usual community areas we assist

In the last 2 weeks, we have managed to pack and arrange deliveries to local communities and islands surrounding Phuket, including Kow Kaew, Koh Sirey, Rawai, Na Nai, Chalong, Bang Rong, Thalang, Naka Yai, Coconut Island, Irsunthoon, Nai Yang and Mai Khao plus numerous other locations.

We are doing our best to uplift the local spirits, with the biggest month so far for Life Bag donations, we are managing to help even more than before; despite the lack of ability to use volunteers, no Domestic travel, and a small trickle of Sandbox guests. We are currently in one of the worst situations we have been in with regard to food relief, but we are still going.

Our Life Bag donation effort has now reached 1.5 years. We know there are so many more to help, and it is devastating to see, but we have to keep going, and so we continue reaching out to those we know need it most. We look forward to updating you in 2 weeks’ time on our efforts. Stay safe.

Can Sandbox Customers Go Island Hopping?

Here’s what you need to know about the island hopping, the check-in process, the do’s and the don’ts for your first 14 days as a Sandbox customer:

Where can you go in the first 14 days?

Within the first 14 days of arriving in Phuket, Sandbox customers are currently able to go to:

  • Racha
  • Coral Island
  • Mai Ton
  • A combination of these 3

Where do Sandbox customers depart from?

There are 3 sandbox customer departure points in Phuket, these are:

  • Ao Por
  • Chalong Pier
  • Rassada Pier

What paperwork is required?

Before the departure date, Sandbox customers need to provide:

  1. Passport copy
  2. Vaccination documentation

On the day of the tour please also bring your mobile phone with MorChana app installed.

What happens when you get to the pier?

  1. Check-in on your MorChana app on your mobile phone
  2. Your temperature will be checked
  3. 5 Star Marine team will help submit your documents and paperwork to the Marine Department

After these 3 steps, you are cleared to get onto the boat and can enjoy your day trip!

What happens when you return to pier?

  1. Once again, you will need to check in on your MorChana app on your mobile phone
  2. Your temperature will be checked
  3. You can then get on the bus to return to your hotel

So, as you can see there is plenty that Sandbox customers can enjoy, see and do for a day out at sea. Snorkel or relax on the sandy beaches at Coral Island, try your luck at spotting the friendly dolphins around Mai Ton, or go a little further to the white beaches and fantastic marine life at Racha.

5 Star Marine can help at each step of the way, they have tried and tested the process, are TAT SHA Plus certified, and will make sure you have a day to remember.

Contact us on 093 720 6221 to book your Sandbox-approved day trip.

You NEED to Know This: Can you go to Phi Phi?

“Can I go to Phi Phi?” Well, with some requirements to be aware of, 5 Star Marine have broken these down for you. We know the rules, we have been through the process so that we know exactly what to do and how to do it. . so here is the lowdown:

WHO is allowed to go to Phi Phi National Park areas:

  • Sandbox customers cannot go to Phi Phi during the first 14 days after they arrive in Phuket. From day 15, Sandbox customers can go to Phi Phi with 5 Star Marine.
  • Expats living in Phuket are allowed to visit Phi Phi if they are fully vaccinated.

What are the REQUIREMENTS to go to Phi Phi?

  • Anyone going to Phi Phi needs to pre-register with the National Park one day prior to going to get approval.
  • 5 Star Marine will take care of the approval process for you, they simply need a copy of your passport and vaccine certificate.
  • When arriving at Tonsai Bay, 5 Star Marine staff will manage the process with the National Park and will hand over the relevant paperwork where vaccination documents will also be checked.

What about CHILDREN coming into the Phi Phi National Park?

  • Children 12 – 18 years old will need to show a negative Covid-19 test within the last 72 hours.
  • Under 12-year-old children are allowed into the National Park, as long as they are with a fully vaccinated parent.

How LONG does it take to get there?

  • It takes 45 minutes from our pier in Boat Lagoon to reach the Phi Phi Islands.

WHERE is open?

  • Phi Phi Don has re-opened, where you can explore a number of coves, snorkeling spots, and even hidden lagoons. The water right now is stunning and turquoise with abundant marine life after having some time to rest.
  • You are allowed to access most of Phi Phi Don – including Laem Tong Bay, Monkey Beach, and Tonsai Bay, and the village itself. However, please note that Tonsai village itself is quiet with little open at the moment.

It’s the perfect time to get out there and support the island and small community, and the fact that it is still quiet is an added bonus. With only a few small requirements needed prior to departure which the team at 5 Star Marine can help you with, what are you waiting for? Book your Phi Phi adventure now and experience it like never before!

 

Bon Appetit!

With so many stunning locations on offer with our range of private speedboat tours, you might just want to just sit back, relax and enjoy all the experience has to offer – and not worry about what to pack for lunch, or if restaurants will be open or not.

With this in mind, 5 Star Marine has ensured that all guests can leave the lunch preparations and logistics behind; and instead, enjoy our new expanded range of super convenient and tempting day trip menus.

The new menu features some firm favorite set lunches, as well as the newly added Thai sharing buffet menu. We cater to vegetarians and meat-eaters alike with a selection of set and buffet lunches on offer.

Here’s a glimpse of some of our menu highlights to get your mouth watering:

  1. Grilled vegetable and tofu ciabatta sandwich served with crisps
  2. Chicken pasty served with crisps
  3. NEW Thai sharing buffet menu, (a few dishes you can select from including the Green Chicken or Massaman Chicken Curry, Tom Yum, Vegetable Fried Rice, Fried Fish with Sweet Chili Sauce, etc.)
  4. The Thai sharing buffet menu is also available as a vegetarian option

For added convenience, all lunch orders are delivered to our pier in Boat Lagoon ready for your boat trip. So, all you have to decide is where to enjoy these delicious options; perhaps on a deserted beach, hidden lagoon, or even at a stunning viewpoint. The team will ensure you can sit back and enjoy your lunch in comfort.

Please click here for the full menu – and remember to order at least 48 hours before your trip by messaging Shaun on 093 720 6221

Bon Appetite!