Phuket Food Relief Update – 19 Months And The Need Is Still High

The 5 Star Marine team is continuing with their food relief efforts here in Phuket. After 19 months of providing emergency food relief to the local community, our team is proud to continue to help those in need.

In this month’s update, I took the time to share with you why this Food Relief Project is needed, what the numbers are behind the economic situation, and exactly where we were delivering life bags over the last 15 days.

Find the full details in the video below:

The Heart-breaking Shortage of Life Bags

Today we take you along with us to show you the highs and the real lows of what a day out delivering Life Bags really looks like, from the inside. Join Nando from Sutai Muay Thai, Shaun Stenning, Khun Zeera, and the rest of the team from 5 Star Marine on a day in the life of their Food Relief Project.

As we haven’t been able to pack with volunteers for the last 6 weeks due to restrictions, we work around this and have 1,000 Life Bags all ready with our packing coordinators, to get out on the road using 2 trucks (which carry max 250 bags per run), plus we need to get some Villa Market supplies to another packing pod today.

The days start fairly upbeat, the team is motivated and we are getting ready to go with Khun Zeera steering truck one and Nando behind the wheel of truck number 2.

Stop #1

We start at our packing coordinators’ house. They have managed to pack an impressive 1,000 Life Bags (to put this in perspective, it normally takes 15-20 people over 3 hours to pack this amount). To see what 1,000 Life Bags actually looks like check out the video – it is a lot!

Stop #2

Loaded up we head off to Wat Chalong, where we were greeted by a long line of people waiting for food. There are only 150 bags for this drop, is it going to be enough? The community leader helps coordinate and people wait patiently, but it soon transpires that there are not enough supplies and it is so painful to see the look in the eyes of the people who are left empty-handed in the queue. We leave with heavy hearts knowing these people will not have any food today, it is a harrowing sight and feeling. We must move to the next community, but it can be hard to leave – sometimes we want to turn around and give more to the first drop but this is the situation we often face. In reality, we do run out. It hurts to see and be part of this, but we try to ensure the Life Bags go to the individuals most in need.

Stop #3

Next, we drive back to ‘Life Bag Base’ to refill and put a further 250 bags in per truck (when you have been doing this for 19 months you get pretty sharp at knowing how many life bags fit in a boot, front seat, back seat, etc!)

Stop #4

The next drop is to help Covid-19 infected households. This is where community volunteers step in and unload for us, to keep our teams safe and to restrict us from having to enter the households. There are around 25 houses with positive members, (each house has around 8-11 people inside), so the Public Health Team comes in and takes the Life Bags into the houses for safety reasons.

Stop #5

Next, we head to Bangtao where there is a community in isolation. Actually, many villages get locked down and/or put into community isolation however it is not widely publicized. We make it our business to know where these are – most have had no jobs for 19 months and now are being told to stay home with no way to get food supplies. Here, we do not go into the Home Isolation (HI) community; the whole street is sealed so we drop the Life Bags off to them at a distance.

This area in Bangtao had just spent 14 days in Hospital Quarantine, but when they got out unfortunately 1 person tested positive so now the whole community has to do 14 days of home isolation = 28 days without work, without support, without food.

Isolation What?

So, with all the talk of different isolation or quarantine types filtering into the day of deliveries, we thought we should highlight the different types people are having to go through:

  1. Hospital Quarantine
  2. Hospital Quarantine (quarantine in a hotel)
  3. Field Hospital Quarantine
  4. Community Covid Centre
  5. Community Isolation
  6. Home Isolation (HI)

Behind the scenes, this food relief program is foreigner funded, but let’s not forget it is all local Thai’s doing the actual handouts plus donating water and extra supplies – the community helps out a lot and the Phuhiyban and village chiefs are all very thankful and supportive.

Stop #6

We make a stop in the Manik area to drop off supplies after the Bangtao Home Isolation drop.

Stop #7

We return to base to fill the trucks with supplies once again.

Stop #8

Our penultimate is in Ban Rong, which has been devastated by Covid as the pier is centered around transfers that used to generally go to Koh Yao Yai and Koh Yao Noi; which are not getting many visitors right now.

It was agonizing to realize that in Ban Rong, just like Chalong earlier in the day, we were running out of Life Bags. At this point the camera was turned off; we were deflated and devastated. We stopped filming after Ban Rong, it was shattering and heartbreaking to run out twice in one day.

Stop #9

Khun Zeera headed for Phuket Town for the evening drop with 200 Life Bags in tow; this was the last drop of the evening and after starting pre 9 am, she did not return home until after 7 pm that night.

The Day Summary

This was just 1 day, a mere snapshot of the week and the 5 other locations the team had already been out delivering to. This is what a typical Life Bag day looks like, we try to drop a little hope to the people who need it the most, but we do run out and we do encounter traumatic scenes and people who are scared and want this all to end.

Nando Sums It Up Nicely

We asked Nando what keeps him going, and as he says: “The team; if you have a strong team, you cannot do this. Every time you go on a donation drive, and you see the gratitude on people’s faces it motivates me personally to carry on” Nando came from humble beginnings, and his dad set him an excellent example, often helping his workers’ families when needed. “I like to give without needing to receive. It’s a lot about how much love you give, not only how much you give, this can be enough, and what I learned as a kid is: do not expect to receive back.”

The Conclusions

We are the ‘Gap Guys’ – filling in until we are no longer needed, and tourism returns, and with it brings a positive difference in the economic situation in this beautiful country.

If you want to help or know more please contact us

 

What to Look for in a Sandbox Phuket Private Boat Charter?

Deciding where you want to explore on a Phuket Private Boat Charter, as well as who to book the tour with can lead to a confusing choice overload. To help determine what to look for we have considered the more important criteria, so you can focus on what matters when looking for a Sandbox Phuket Private Boat Charter.

Certified for Safety – TAT SHA Plus

Since 2020, 5 Star Marine have run Phuket Private Boat Charters under their TAT SHA approved status. The Tourism Authority of Thailand (TAT) awarded 5 Star Marine with this certification, as a tourism-related business on the island; and the TAT Safety and Health Administration Plus Certificate is proudly held by the company.

As one of the first tourism services to gain TAT SHA Plus status in 2021, this recognized that 5 Star Marine is certified as adhering to all public health measures set up for Covid-19 safety, and as such allows guests to feel safe and secure onboard their fleet of private speedboats.

Responsible Employee Vaccinations

5 Star Marine has gone over and above with 100% of their employees (all crew, captains, and office staff) being fully vaccinated and up to date with boosters. Although TAT SHA Plus status only requires 70% of employees to have been fully vaccinated, the company took the extra steps and preventative measures as your safety on board is absolutely paramount.

Rules – Practice Makes Perfect

It is of uttermost importance that tour companies keep updated with the latest rules and regulations, so here at 5 Star Marine, we do the hard work to understand how new regulations affect you getting out on the water.

Management and crew go out to newly opened locations under the Sandbox rules to personally check the requirements for themselves. This means you can be 100% comfortable when you go out on your Phuket Private Boat Charter, knowing that 5 Star Marine’s knowledge of the rules have been tried and tested in advance.

Flexible Cancellation Policy

Payments for your Phuket Private Boat Charter can be made on the day, 5 Star Marine do not take deposits so there is no need to worry about refunds or lost money if the weather turns poor. Obviously, we cross our fingers and toes for smooth seas and bright skies, but in the event that the tour date is predicted to be poor weather, 5 Star Marine will re-schedule with you.

Luxury Inclusions

To make sure you have the best time on your Phuket Private Boat Charter, 5 Star Marine add in a few little extras for your comfort and convenience during the trip:

  • Masks and Snorkels
  • Fins (Adults)
  • Life Jackets
  • Insurance
  • Beach Mats
  • Tour Photos and Video
  • Fresh Fruit
  • Soft Drinks and Water
  • Picnic or Thai Sharing Lunch (available on request / extra cost)
  • Licensed Guide
  • Hand Sanitiser

Please feel free to contact us to help you get out and explore your Phuket Private Boat Charter; right now you can experience the stunning islands like never before, with so few tourists around. We look forward to welcoming more international travelers onboard for once-in-a-lifetime experiences with 5 Star Marine.

Sandbox Seascapes & James Bond Island

Sandbox Day Tour

Enjoy a day sightseeing, caving, and even experiencing a picnic lunch minus the hordes of tourists around the fantastic seascapes of Phang Nga Bay and the world-famous James Bond Island – this is your once-in-a-lifetime chance to experience James Bond Island in peace and quiet.

Here at 5 Star Marine, we have a tried and tested Sandbox day tour to get you out enjoying the islands surrounding Phuket. In fact, we were once again the 1st company in Phuket to take sandbox guests out to surrounding islands; this time it was Phang Nga Bay

So if you are in Phuket and part of the Sandbox program, contact us to make this iconic day trip possible.

The Experience

  • Depart from our main pier at Boat Lagoon and head to Koh Yao Noi (which is part of Phang Nga Bay) to take a quick but necessary covid test (along with our crew also)
  • Head onto Koh Panak for some sightseeing and stunning stalagmites
  • Get your adrenalin fix canoeing and cave exploring at Koh Hong Phang Nga
  • Enjoy a picnic lunch at the renowned James Bond Island
  • Make a stop at the famous floating village of Koh Panyee floating village
  • Make a quick stop to pick up the test results
  • Then finally enjoy swimming at Naka Noi before the stunning sunset views captured whilst returning to the pier at Boat Lagoon

Requirements

We are on hand to help you through each step of the process, but as an overview we simply need:

  1. ID card or passport per passenger (required the day before the tour)
  2. Vaccination record copy per passenger (required the day before the tour)
  3. We require this information to register you with the national park and local gov in Phang Nga Bay
  4. The MorChana application should be on your phone to check in and out
  5. 1 x Antigen Covid-19 Test per passenger (our fully vaccinated crew will take this test also)

How Many Nights?

  • You can enjoy this fantastic day tour from day 15 onwards of the Sandbox Program
  • You will need to provide proof that you have completed 14 nights in Phuket to qualify
  • It is not possible to go pre-day 15; however, there are different day tours to Coral Island, Racha Islands, or Mai Ton you can still enjoy

Please Contact Us for our free concierge service to help with all requirements.     

 

Food Relief Efforts 1.5 Years In – Biweekly Update

With no end in sight from the devastating community impact, here at 5 Star Marine, we’re working around the clock to make sure more people than ever before receive a vital helping hand. Despite the challenges, we have managed to make August the largest month for Life Bag donations so far, with OVER 17,000 Life Bags given out in the last 15 days alone!

Here’s our update from the last 15 days so you know what we have been up to, and wow it has been busy:

  • Covid-19 cases are sadly still rising in Phuket
  • Therefore, we cannot enlist our wonderful volunteers to support this process
  • 5 Star Marine and Sutai Muay Thai have continued packing efforts throughout to ensure this donation program does not stop
  • In addition, we had help from the UWC Thailand teachers as well as various household/villa complex packers to help try to keep up with the need on and around Phuket
  • Every single day our team is out packing and delivering our Life Bags
  • We are proud to be helping those who really need it in community isolation and people in need in hotel isolation, as well as our usual community areas we assist

In the last 2 weeks, we have managed to pack and arrange deliveries to local communities and islands surrounding Phuket, including Kow Kaew, Koh Sirey, Rawai, Na Nai, Chalong, Bang Rong, Thalang, Naka Yai, Coconut Island, Irsunthoon, Nai Yang and Mai Khao plus numerous other locations.

We are doing our best to uplift the local spirits, with the biggest month so far for Life Bag donations, we are managing to help even more than before; despite the lack of ability to use volunteers, no Domestic travel, and a small trickle of Sandbox guests. We are currently in one of the worst situations we have been in with regard to food relief, but we are still going.

Our Life Bag donation effort has now reached 1.5 years. We know there are so many more to help, and it is devastating to see, but we have to keep going, and so we continue reaching out to those we know need it most. We look forward to updating you in 2 weeks’ time on our efforts. Stay safe.

Team Work

The past 2 weeks have been a blur of activity trying to keep up with donation efforts, despite the tighter Covid-19 restrictions here in Phuket. These have unfortunately forced us to pause our mass packing efforts. However, even without our dedicated and fantastic volunteers being able to help out, we still need to pack, deliver and support the local communities.

It has been a challenging period where we have unfortunately also seen a combination of rising infections on the island, local villagers being sent into isolation, and workers camps being ordered to quarantine on site.

Right now, the need to get basic food and home supplies to those in need via our Life Bag program is greater than ever. So, our 5 Star Marine team combined forces with Sutai Muay Thai (just as we did at the start of the Life Bag journey over 17 months ago), and are still packing, still delivering, and still reaching out to the community.

As a result of our teams working together, over 11,000 life bags were delivered in the last 16 days – So we wanted to give a huge shout out to our teams for their amazing and continued efforts to help Phuket.

#savephuket

August Updates for Sandbox Guests

There have been a number of brand-new Provincial rule changes, so make sure you are up to date with the latest information. Let’s take a look at what has changed: 

WHAT WAS THE 7+7 MODEL?

There was previously a planned 7+7 model; this was essentially where Sandbox tourists would have needed to stay in Phuket for 7 nights before being able to explore other provinces, like Phang Nga Bay, Krabi, and Phi Phi, etc.

THE 14 DAY MODEL

However, this 7+7 model has been delayed until at least 16th August 2021. So as of now, the latest Provincial rules state that Sandbox tourists must stay in Phuket for the 1st 14 days.

CAN I GO ON A BOAT DAY TRIP?

Yes, absolutely, you can still go island-hopping and experience day boat trips and make the most of your time on holiday if you are here on the Sandbox scheme. During your 1st 14 days, you can head out to stunning locations such as Koh Racha Yai, Koh Racha Noi, Coral Island, and Mai Ton.

One of our most popular island-hopping day trips at the moment is the combination Dolphin Spotting and Snorkelling Experience. Spend time at the beautiful beaches on Coral Island, with restaurants, snorkeling spots, canoes, and plenty of Instagram-worthy setups; then head to Mai Ton for the afternoon for some dolphin spotting.

NO GO ZONES

Unfortunately, Phi Phi and Phang Nga are currently no-go zones. This is a brand-new update and is scheduled to be in place from 3rd August until 16th August. So, put simply, you cannot leave the Phuket Province (but can still enjoy day trips to Racha Islands, Coral Island, and Mai Ton as mentioned above as they are Phuket Provincial Islands).

WHAT ABOUT THE WEATHER?

Yes, we do have some rain during the monsoon season, however, it’s not all day, every day. We are still getting many great weather days to go out on our boat tours, and take wind conditions and our radar readings into consideration when planning the destinations. We are more than happy to help advise when is best to get out and explore.

THANK YOU!

As an island that relies so heavily on tourism, we wanted to thank you for choosing to come here on holiday, and extend a very warm welcome to Phuket. This restarting of tourism is critical for everyone here on the island. As a company, we have been supporting our community who need it most; so many people have had no income and no way to survive this period. We support through our Life Bag packing and distribution efforts, (with essential food and hygiene products).

We understand that Phuket is not exactly how it used to be; there are more rules and regulations, not everything is open, but you coming here as an international tourist is supporting the island and this is exactly what we need right now to rebuild our domestic economy – so, THANK YOU!

 

Phuket Needs You

So, let’s start with the good news; Phuket Sandbox successfully opened, and tourists are coming into Phuket – this helps start to fill the enormous gap that the island has faced as one of the most travel-dependent economies in the world.

However, let’s look at what else is going on here right now – Covid-19 cases are sadly rising and domestic travel has more or less stopped. Yes, international travelers are coming, but the numbers are so low that it cannot even bridge the gap in domestic arrivals. The bottom line is that we need more international tourists and domestic travel in order to increase tourism revenue that is so desperately needed.

So what can we do in the meantime? Well, here at 5 Star Marine we continue to pack life bags for people who need food and household staples and have no other means of getting these items. In the last 2 weeks, over 9,312 life bags were packed by our usual volunteers plus some Sandbox guests and were then delivered to the most vulnerable communities using our trucks and speedboats.

Deliveries were made to local communities and islands surrounding Phuket, including Kow Kaew, Koh Sirey, Rawai, Chalong, Bang Rong, Thasak, Koh Yao Noi, Naka Yai, Coconut Island, Phuket Town, Rassada, Mai Khao plus numerous other locations.

The life bag donation effort is continuing and despite the fact that it is approaching a year and a half, we have to keep going as the need is greater than ever before. There are so many we cannot help, and it is devastating to see, but we have to keep going, we keep reaching out to those we know need it most, we keep packing life bags and we keep supporting wherever we can.

NEWS UPDATE – Sandbox Customers Island Tours

PART 1: New Rules for Sandbox Customers  

Phuket recently announced some changes for Sandbox customers; what they can do and where they can go. A brand new update states that Sandbox customers can now go to some other islands after their 7th day of being in Phuket (they were previously only allowed to travel to a handful of different islands after day 14 here).

Sandbox customers can currently go to Koh Racha, Coral Island, and Mai Ton. From 1st August the Sandbox scheme will extend further to allow guests to travel to Phi Phi and Phang Nga Bay which includes James Bond Island. Hong Krabi might also be added to this list, but this is not confirmed at this point.

PART 2: Why should Sandbox customers take a Private Tour?

We are not running ‘joining group tours’ for Sandbox customers. This is because we are simply trying to minimize the effect a potential positive Covid-19 test would do on our guests. For example, on a group tour if there was one positive case on the boat, then everyone else who went on the boat would need to quarantine too. So, the safest way to take a boat tour is with your friends or family you traveled herewith, (you probably came in on the same flight and are staying together also).

PART 3: How is Sandbox helping the local Phuket Community?

For over 16 months Thailand has been economically devastated, and we have been running a food relief program during this time for an island that depends on tourists to survive. So, the Sandbox is the first step to reopening Phuket and inject some much-needed funds back into the economy. It also provides opportunities for the locals to start working and earning again as demand very slowly starts to return.

Of course, we recognize there are risks associated, but by international tourists coming here, booking hotels, eating at restaurants, taking day tours, taxis, etc. it all helps local people start working again. The good news is that money is being injected into our economy by the Sandbox program, and for this we are grateful.  With our 5 Star Marine boats out on tour, it is supporting our captains, boat crew, admin staff, transfer drivers, plus we are supporting other local businesses like Ann’s Kitchen who provide our guest lunches, the shops that supply our soft drinks, and fruit for each boat, etc. The ripple positive effect is beneficial to a number of people and gives Phuket confidence to keep going.

So, we want to say Thank You for supporting us, so we can keep supporting Phuket.

 

Stamp and You Shall Receive

Here at 5 Star Marine, we love seeing how much our guests enjoy their travels onboard our private speedboats to Phi Phi, the Similan Islands, Hong Krabi, and beyond. For the past 16 months, our loyal residents have kept us busy exploring the islands around Phuket and Krabi, and now we feel that it is our turn to say ‘Thank you back. 

Say hello to the new and exclusive 5 Star Marine ‘Rewards Passport’ – the ultimate way for us to thank you; our loyal speedboat junkies. We have certainly missed international travel and passport stamps, so we are giving you the chance to feel the travel bug again. Dedicated to our loyal customers, each time you take a VIP speedboat trip with us to the islands in the Rewards Passport, you receive the relevant stamp. Simply collect all 7 destination stamps and you will receive your FREE day trip! No hidden extras, fuel costs, or charges; just a FREE day out with friends or family to create more memorable experiences with us.

For some inspiration on travel within 45 minutes of our pier at Boat Lagoon (and remaining in Phuket waters), you could consider a day trip to Coral Island returning via Mai Ton to try your luck spotting the friendly pod of dolphins. Perhaps a family-friendly day out to the Khai islands where you can enjoy shallow water snorkeling, relaxing on the beaches, and even a picnic lunch which can all be arranged by us.

Alternatively, if you are looking to get away for a night or two, why not enjoy the stunning snorkeling, wildlife, and beaches at Raya with a custom multi-day tour. In addition, from July 11th, 2021 you can explore the iconic and stunning Phi Phi islands again, as these open up to Phuket tourists.  

Wherever you chose for your next booking, just remember to collect your Rewards Passport before you set off, and start collecting your loyalty stamps for Phi Phi, Khai Islands, Raya, James Bond, Hong Krabi, Mai Ton, and the Similan Islands. Once filled with traveling stamps, you can collect your well-deserved reward, a FREE 5 Star Marine day trip experience. 

Thank you once again to all our loyal customers, we are proud that you have put your trust in us and look forward to welcoming you back onboard

Explore more to get more; contact 5 Star Marine on 093 720 6221 to book.