Breaking News – Phi Phi, Phang Nga and Khai Islands Day Trips

We have just received updated and encouraging new rules for Domestic and Sandbox guests which make day tours to locations such as Phi Phi and Phang Nga Bay even easier.

Here at 5 Star Marine, we have already done the hard work to understand how this affects you getting out on the water, so you can rest easy in the knowledge that we are up to date with the latest requirements. Drum roll please, we have some BREAKING NEWS!

Breaking News (from 8th September):

So, let’s break this down and look at the main positive changes with the new regulations:

DOMESTIC CUSTOMERS

  • You can now take a day trip to Phi Phi, The Khai Islands, and Phang Nga Bay (previously you could only go to Coral Island, Racha, or Mai Ton) – please note all criteria below must be met
  • Now you only need 1x RTPCR or Antigen test from Phuket for a day trip to Phi Phi, Khai Islands, or Phang Nga Bay (previously 2x tests were required)
  • Domestic customers can depart from Boat Lagoon

Domestic Customers’ Requirements:

  1. Proof of vaccination
  2. RTPCR or Antigen Covid-19 test (within 72 hours of the tour)
  3. Register with us 6 hours before the tour
    • We will register you with the marine department and relevant national parks
  4. Passport copy

SANDBOX CUSTOMERS

  • If you are on the 7+7 Sandbox Program, you can now take a day trip to Phi Phi, The Khai Islands, and Phang Nga Bay from day 8 – please note all criteria below must be met

Sandbox Customers’ Requirements:

  1. Proof of vaccination
  2. RTPCR or Antigen Covid-19 test (within 72 hours of the tour)
    • This rule just got easier as you can use your day 6 or 6 test for the tour on day 8, for example
  3. Register with us 6 hours before the tour
    • We will register you with the marine department and relevant national parks
  4. Passport copy
  5. PLUS your MorChana app on your phone
  6. PLUS a transfer form from your hotel (issued after the 7th night of stay) for Phi Phi, Khai Islands, or Phang Nga Bay

Please feel free to contact us to help you get out and explore Phi Phi, the Khai Islands, and Phang Nga Bay now, whilst you can experience these areas like never before with so few tourists around.

Whether you are a Domestic or Sandbox customer we are ready to welcome you safely onboard our TAT SHA Plus certified fleet.

 

5 Star Marine Wins 2021 Tripadvisor

Travelers’ Choice Best of the Best Award

We feel extremely privileged to receive this achievement from Tripadvisor, which celebrates companies that consistently deliver the very best experiences possible to its customers, therefore earning top guest reviews. This award puts 5 Star Marine in the top 10% of businesses on Tripadvisor and celebrates them as the ‘best of the best for ‘things to do’ on the platform.

Shaun Stenning, CEO of 5 Star Marine commented: “We are not just honored, but also humbled to have managed to stand out despite the current climate and adversities, and are delighted that we have continuously delighted our travelers. We sincerely thank all our wonderful guests for their continued support throughout the last year, and of course our crew and staff for their dedication, hard work, and community efforts.”

As challenging as the past year has been, 5 Star Marine have kept their service levels consistently high to ensure all of their welcomed speedboat guests received a truly 5-star experience. It is an honor to receive the highest ratings and guest reviews on Tripadvisor, and 5 Star Marine appreciates the recognition for all their staff and crew members who have made this possible and exceeded guest expectations time and time again.

“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travellers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”

Thank you from the bottom of our hearts for our Travelers’ Choice Best of the Best award, we appreciate the support from the best experts possible: You, our real guests who have experienced a private speedboat day or overnight tour with us.

NEWS UPDATE – Sandbox Customers Island Tours

PART 1: New Rules for Sandbox Customers  

Phuket recently announced some changes for Sandbox customers; what they can do and where they can go. A brand new update states that Sandbox customers can now go to some other islands after their 7th day of being in Phuket (they were previously only allowed to travel to a handful of different islands after day 14 here).

Sandbox customers can currently go to Koh Racha, Coral Island, and Mai Ton. From 1st August the Sandbox scheme will extend further to allow guests to travel to Phi Phi and Phang Nga Bay which includes James Bond Island. Hong Krabi might also be added to this list, but this is not confirmed at this point.

PART 2: Why should Sandbox customers take a Private Tour?

We are not running ‘joining group tours’ for Sandbox customers. This is because we are simply trying to minimize the effect a potential positive Covid-19 test would do on our guests. For example, on a group tour if there was one positive case on the boat, then everyone else who went on the boat would need to quarantine too. So, the safest way to take a boat tour is with your friends or family you traveled herewith, (you probably came in on the same flight and are staying together also).

PART 3: How is Sandbox helping the local Phuket Community?

For over 16 months Thailand has been economically devastated, and we have been running a food relief program during this time for an island that depends on tourists to survive. So, the Sandbox is the first step to reopening Phuket and inject some much-needed funds back into the economy. It also provides opportunities for the locals to start working and earning again as demand very slowly starts to return.

Of course, we recognize there are risks associated, but by international tourists coming here, booking hotels, eating at restaurants, taking day tours, taxis, etc. it all helps local people start working again. The good news is that money is being injected into our economy by the Sandbox program, and for this we are grateful.  With our 5 Star Marine boats out on tour, it is supporting our captains, boat crew, admin staff, transfer drivers, plus we are supporting other local businesses like Ann’s Kitchen who provide our guest lunches, the shops that supply our soft drinks, and fruit for each boat, etc. The ripple positive effect is beneficial to a number of people and gives Phuket confidence to keep going.

So, we want to say Thank You for supporting us, so we can keep supporting Phuket.

 

Can Sandbox Customers Go Island Hopping?

Here’s what you need to know about the island hopping, the check-in process, the do’s and the don’ts for your first 14 days as a Sandbox customer:

Where can you go in the first 14 days?

Within the first 14 days of arriving in Phuket, Sandbox customers are currently able to go to:

  • Racha
  • Coral Island
  • Mai Ton
  • A combination of these 3

Where do Sandbox customers depart from?

There are 3 sandbox customer departure points in Phuket, these are:

  • Ao Por
  • Chalong Pier
  • Rassada Pier

What paperwork is required?

Before the departure date, Sandbox customers need to provide:

  1. Passport copy
  2. Vaccination documentation

On the day of the tour please also bring your mobile phone with MorChana app installed.

What happens when you get to the pier?

  1. Check-in on your MorChana app on your mobile phone
  2. Your temperature will be checked
  3. 5 Star Marine team will help submit your documents and paperwork to the Marine Department

After these 3 steps, you are cleared to get onto the boat and can enjoy your day trip!

What happens when you return to pier?

  1. Once again, you will need to check in on your MorChana app on your mobile phone
  2. Your temperature will be checked
  3. You can then get on the bus to return to your hotel

So, as you can see there is plenty that Sandbox customers can enjoy, see and do for a day out at sea. Snorkel or relax on the sandy beaches at Coral Island, try your luck at spotting the friendly dolphins around Mai Ton, or go a little further to the white beaches and fantastic marine life at Racha.

5 Star Marine can help at each step of the way, they have tried and tested the process, are TAT SHA Plus certified, and will make sure you have a day to remember.

Contact us on 093 720 6221 to book your Sandbox-approved day trip.

You NEED to Know This: Can you go to Phi Phi?

“Can I go to Phi Phi?” Well, with some requirements to be aware of, 5 Star Marine have broken these down for you. We know the rules, we have been through the process so that we know exactly what to do and how to do it. . so here is the lowdown:

WHO is allowed to go to Phi Phi National Park areas:

  • Sandbox customers cannot go to Phi Phi during the first 14 days after they arrive in Phuket. From day 15, Sandbox customers can go to Phi Phi with 5 Star Marine.
  • Expats living in Phuket are allowed to visit Phi Phi if they are fully vaccinated.

What are the REQUIREMENTS to go to Phi Phi?

  • Anyone going to Phi Phi needs to pre-register with the National Park one day prior to going to get approval.
  • 5 Star Marine will take care of the approval process for you, they simply need a copy of your passport and vaccine certificate.
  • When arriving at Tonsai Bay, 5 Star Marine staff will manage the process with the National Park and will hand over the relevant paperwork where vaccination documents will also be checked.

What about CHILDREN coming into the Phi Phi National Park?

  • Children 12 – 18 years old will need to show a negative Covid-19 test within the last 72 hours.
  • Under 12-year-old children are allowed into the National Park, as long as they are with a fully vaccinated parent.

How LONG does it take to get there?

  • It takes 45 minutes from our pier in Boat Lagoon to reach the Phi Phi Islands.

WHERE is open?

  • Phi Phi Don has re-opened, where you can explore a number of coves, snorkeling spots, and even hidden lagoons. The water right now is stunning and turquoise with abundant marine life after having some time to rest.
  • You are allowed to access most of Phi Phi Don – including Laem Tong Bay, Monkey Beach, and Tonsai Bay, and the village itself. However, please note that Tonsai village itself is quiet with little open at the moment.

It’s the perfect time to get out there and support the island and small community, and the fact that it is still quiet is an added bonus. With only a few small requirements needed prior to departure which the team at 5 Star Marine can help you with, what are you waiting for? Book your Phi Phi adventure now and experience it like never before!

 

We’re On a Roll

With the successful and highly anticipated reopening of Phuket via the Sandbox program on July 1st under our belt, which welcomed fully vaccinated international visitors with no need to quarantine; we have been busy making sure we were ready for our international bookings as well as our continued domestic support. 

From the get-go on July 1st, major airlines including Etihad, Emirates, Singapore Airlines, and Thai Airways International started flying or scheduling to fly direct to Phuket from cities like London, Frankfurt, Dubai, Abu Dhabi, and Singapore.

We are super proud of our TAT SHA Plus status and having the opportunity to work with overseas bookings as Phuket kick starts its tourism once again after quite a hive of excitement and certainly a huge effort to welcome tourists back to the region.

But wait, that’s not all… there is more positive news; and don’t we all love a bit of uplifting reading right now?! 

So, currently, 5 Star Marine are offering day and multi-night trips (which are open to all travelers – Sandbox, Expat, or Domestic), staying in Phuket waters to some utterly stunning destinations such as Raya where you can experience soft white beaches, an abundance of animal life and fantastic snorkeling bays; or head out to Coral Island for an easy daytrip with snorkeling spots, a choice of great restaurants and the famous hornbill birds; alternatively how about Mai Ton to experience dolphins in their natural habitat, elegantly swimming alongside the speedboat and charming everyone onboard. 

If this wasn’t perfect enough, there’s more on offer as (drumroll please) Hong Krabi is scheduled to open on July 8th with Phi Phi following shortly after with a  scheduled opening date of July 10th, and 5 Star Marine will be able to re-start their day and overnight tours to the area. This is yet another positive and economically important step in the right direction for Thailand, and we literally cannot wait to enjoy the idyllic coral reefs, hidden coves, turquoise lagoons, 3600 viewpoints, secret caves and create more unforgettable experiences swimming and snorkeling in crystal clear tropical waters there.

You may have the positive mindset saying ‘Expect nothing, appreciate everything’ – but here at 5 Star Marine we are more likely to say ‘Expect everything, and enjoy it all on board with us’

Stamp and You Shall Receive

Here at 5 Star Marine, we love seeing how much our guests enjoy their travels onboard our private speedboats to Phi Phi, the Similan Islands, Hong Krabi, and beyond. For the past 16 months, our loyal residents have kept us busy exploring the islands around Phuket and Krabi, and now we feel that it is our turn to say ‘Thank you back. 

Say hello to the new and exclusive 5 Star Marine ‘Rewards Passport’ – the ultimate way for us to thank you; our loyal speedboat junkies. We have certainly missed international travel and passport stamps, so we are giving you the chance to feel the travel bug again. Dedicated to our loyal customers, each time you take a VIP speedboat trip with us to the islands in the Rewards Passport, you receive the relevant stamp. Simply collect all 7 destination stamps and you will receive your FREE day trip! No hidden extras, fuel costs, or charges; just a FREE day out with friends or family to create more memorable experiences with us.

For some inspiration on travel within 45 minutes of our pier at Boat Lagoon (and remaining in Phuket waters), you could consider a day trip to Coral Island returning via Mai Ton to try your luck spotting the friendly pod of dolphins. Perhaps a family-friendly day out to the Khai islands where you can enjoy shallow water snorkeling, relaxing on the beaches, and even a picnic lunch which can all be arranged by us.

Alternatively, if you are looking to get away for a night or two, why not enjoy the stunning snorkeling, wildlife, and beaches at Raya with a custom multi-day tour. In addition, from July 11th, 2021 you can explore the iconic and stunning Phi Phi islands again, as these open up to Phuket tourists.  

Wherever you chose for your next booking, just remember to collect your Rewards Passport before you set off, and start collecting your loyalty stamps for Phi Phi, Khai Islands, Raya, James Bond, Hong Krabi, Mai Ton, and the Similan Islands. Once filled with traveling stamps, you can collect your well-deserved reward, a FREE 5 Star Marine day trip experience. 

Thank you once again to all our loyal customers, we are proud that you have put your trust in us and look forward to welcoming you back onboard

Explore more to get more; contact 5 Star Marine on 093 720 6221 to book.

What a Year!

We know that uncertainty remains at unprecedented levels globally, but we wanted to take a moment to look back on all the positive experiences from the last year, to realize how far we have come – and wow what a year it has been for us.

We took time to regroup and focus on reprioritizing our efforts in the last 12 months, and this meant rolling up our sleeves and getting busy. We re-evaluated in order to understand where new opportunities could open up for us and where they made sense. We continued supporting the vulnerable communities and the people around us via our charity efforts. We focused on the upside wherever we could see or create one. We wanted to look at where we could add value to our community and what we should be doing during this time.  

All in all, we are feeling positive about the future and wanted to share our top positive moments from the last year with you: 

1. Adding To Our Fleet

Let’s start with our speedboat fleet, which has doubled in size; we now have a total of 12 Private VIP Speedboats which offer day and multi-night tours out of Phuket and Krabi. We introduced our first VIP Luxury Cruiser, which is a proud extension to our current speedboat fleet and offers a truly unique experience on the water.

2. New Premises

To accommodate our growing fleet size, the domestic market support, and prepare for the return of international tourists, we moved piers and into a new office at Boat Lagoon, Phuket. Our new glass-fronted office is a more welcoming environment for all our loyal VIP customers and future private tours. 

3. Once In A Lifetime Experiences

We are humbled and know how lucky our crew, staff, and guests have been in the last year. We had the opportunity to experience Phuket and the Islands like NEVER before. Deserted beaches, empty turquoise lagoons and even being some of the first people to climb the new 3600 Krabi Viewpoint. We made unforgettable memories and feel blessed to have these with us forever.

4. New Tour Options

We introduced overnight and multi-day tours to our Phuket and Krabi markets. This included supplying private guests with island hotel return transfers, and adding new day trip locations such as Koh Ngai, Koh Mook, and Koh Kradan. We also had some exciting and memorable multi-night tours to paradise locations such as Koh Lipe, where our guests experienced manta rays and turtles amongst other stunning marine life. 

5. Our Charity Efforts Kept Going

We financed, packed, and delivered over 190,000 Life Bags to support the local, vulnerable communities; not only in Phuket but in the hard-to-reach surrounding islands where help was so greatly needed. Our teams of staff and volunteers have worked tirelessly ordering, packing, managing logistics, and delivering these food-based Life Bags for over 15 months now. Often exhausted from the sheer scale of efforts, our teams have stood strong and kept these efforts going each and every week –  We want to say a big THANK YOU to everyone who has been involved in this critical effort.

Here’s to more positive times ahead in 2021 and beyond. 

Paradise in Phi Phi

Phi Phi is infamous in the Phuket region, with one of its iconic islands featuring in the 2000 movie, “The Beach” with Leonardo DiCaprio.

A Phi Phi private tour with 5 Star Marine offers crystal clear tropical waters with stunning coral reefs to produce fantastic snorkeling, abound with marine life. Plus, the spectacular and well-known Maya Bay is a must-stop spot for some snaps. Move onto a quiet picnic spot on the white sand of Monkey Beach, and experience the stunning Pileh Lagoon for a truly memorable day out. Pileh Lagoon is the perfect spot to cool down and take a dip in the turquoise waters whilst admiring the cove-like canyon which literally cuts into Phi Phi Leh.

Star Marine ensures that you discover the area in the best possible conditions, with the least number of tourists, and also get to discover hidden coves and caves that you will not experience on group tours.

Your day in the paradise that we refer to as Phi Phi could look something like this:

  • Photos at Maya Bay
  • Swimming at Pileh Lagoon
  • Stopping at Monkey Beach
  • Picnic lunch at Loh Lana Bay Beach
  • Snorkelling at Nui Beach

Limited VIP Trips Re-Starting on 1st June 2021

During the last few weeks, our private boat tours have been put on hold to help keep Phuket safe. During this time, we have been able to concentrate on our charity efforts as well as finding safe and responsible ways to get our VIP guests back out on the water. Our piers, boats, and office have all been thoroughly cleaned by Government provincial teams, plus staff members have been PCR Covid-19 tested – and we are happy to report that all of our fantastic team are officially Covid-19 free.

Therefore, from 1st June 2021, we are looking forward to welcoming back our existing VIP guests as we will be re-opening with a range of limited private trips. Please note that all guests will be required to complete a short Declaration Form prior to being accepted on board, and also must comply with all Provincial announcements. These precautions and regulations will enable us to re-open our operations on a smaller scale to keep staff and guests safe.

Re-opening at this point is important to give our staff the opportunity to work again and keep motivated during these difficult times. We also want to give you the chance to explore some exciting destinations whilst the seas are still calm, and the islands are blissfully quiet and beautiful.

From 1st June 2021 we are able to offer private small group tours to the following destinations:

If you would like to book a trip to the aforementioned areas, please get in contact to book and fill in our Declaration Form.