Domestic Vs Sandbox Rules

With all the different rules and regulations depending on if you are a domestic guest or a Sandbox visitor, we thought that this needed breaking down; so here it is: 

CURRENT REGULATIONS

 DOMESTIC GUESTSSANDBOX TRAVELLERS
PierBoat Lagoon, Chalong PierChalong Pier
Destinations*Coral Island, Racha Islands, Mai Ton IslandCoral Island, Racha Islands, Mai Ton Island
VaccinationProof not requiredVaccination certificate required
MorChana AppNot requiredMorChana App on phone required
ID**Passport copy or Thai IDPassport copy or Thai ID
Rewards StampAvailable for Racha and Mai Ton tripsAvailable for Racha and Mai Ton trips

* As we are unable to leave the Phuket province (until 16th August) the day trips are currently restricted to Coral Island, Racha Islands, and Mai Ton Island.

** Identification as indicated in the table has required a minimum of 24 hours prior to the boat trip departure.

AFTER 16th AUGUST?

For domestic guests, the following areas are due to open up after 16th August:

Please note that you will need to be fully vaccinated with the exclusion of children and those under 12 years old do who do not need a negative Covid-19 test. Fully vaccinated adults must provide a negative antigen test also (rules as of 8th August 2021)

Remember to request your Rewards Passport, to get stamps for your day trip experiences – collect all 7 destinations and get a totally FREE day trip, no hidden extra charges!

Whether you are a domestic or sandbox customer we at 5 Star Marine are ready to welcome you safely onboard our TAT SHA Plus certified fleet.

 

Phuket Needs You

So, let’s start with the good news; Phuket Sandbox successfully opened, and tourists are coming into Phuket – this helps start to fill the enormous gap that the island has faced as one of the most travel-dependent economies in the world.

However, let’s look at what else is going on here right now – Covid-19 cases are sadly rising and domestic travel has more or less stopped. Yes, international travelers are coming, but the numbers are so low that it cannot even bridge the gap in domestic arrivals. The bottom line is that we need more international tourists and domestic travel in order to increase tourism revenue that is so desperately needed.

So what can we do in the meantime? Well, here at 5 Star Marine we continue to pack life bags for people who need food and household staples and have no other means of getting these items. In the last 2 weeks, over 9,312 life bags were packed by our usual volunteers plus some Sandbox guests and were then delivered to the most vulnerable communities using our trucks and speedboats.

Deliveries were made to local communities and islands surrounding Phuket, including Kow Kaew, Koh Sirey, Rawai, Chalong, Bang Rong, Thasak, Koh Yao Noi, Naka Yai, Coconut Island, Phuket Town, Rassada, Mai Khao plus numerous other locations.

The life bag donation effort is continuing and despite the fact that it is approaching a year and a half, we have to keep going as the need is greater than ever before. There are so many we cannot help, and it is devastating to see, but we have to keep going, we keep reaching out to those we know need it most, we keep packing life bags and we keep supporting wherever we can.

You NEED to Know This: Can you go to Phi Phi?

“Can I go to Phi Phi?” Well, with some requirements to be aware of, 5 Star Marine have broken these down for you. We know the rules, we have been through the process so that we know exactly what to do and how to do it. . so here is the lowdown:

WHO is allowed to go to Phi Phi National Park areas:

  • Sandbox customers cannot go to Phi Phi during the first 14 days after they arrive in Phuket. From day 15, Sandbox customers can go to Phi Phi with 5 Star Marine.
  • Expats living in Phuket are allowed to visit Phi Phi if they are fully vaccinated.

What are the REQUIREMENTS to go to Phi Phi?

  • Anyone going to Phi Phi needs to pre-register with the National Park one day prior to going to get approval.
  • 5 Star Marine will take care of the approval process for you, they simply need a copy of your passport and vaccine certificate.
  • When arriving at Tonsai Bay, 5 Star Marine staff will manage the process with the National Park and will hand over the relevant paperwork where vaccination documents will also be checked.

What about CHILDREN coming into the Phi Phi National Park?

  • Children 12 – 18 years old will need to show a negative Covid-19 test within the last 72 hours.
  • Under 12-year-old children are allowed into the National Park, as long as they are with a fully vaccinated parent.

How LONG does it take to get there?

  • It takes 45 minutes from our pier in Boat Lagoon to reach the Phi Phi Islands.

WHERE is open?

  • Phi Phi Don has re-opened, where you can explore a number of coves, snorkeling spots, and even hidden lagoons. The water right now is stunning and turquoise with abundant marine life after having some time to rest.
  • You are allowed to access most of Phi Phi Don – including Laem Tong Bay, Monkey Beach, and Tonsai Bay, and the village itself. However, please note that Tonsai village itself is quiet with little open at the moment.

It’s the perfect time to get out there and support the island and small community, and the fact that it is still quiet is an added bonus. With only a few small requirements needed prior to departure which the team at 5 Star Marine can help you with, what are you waiting for? Book your Phi Phi adventure now and experience it like never before!

 

Stamp and You Shall Receive

Here at 5 Star Marine, we love seeing how much our guests enjoy their travels onboard our private speedboats to Phi Phi, the Similan Islands, Hong Krabi, and beyond. For the past 16 months, our loyal residents have kept us busy exploring the islands around Phuket and Krabi, and now we feel that it is our turn to say ‘Thank you back. 

Say hello to the new and exclusive 5 Star Marine ‘Rewards Passport’ – the ultimate way for us to thank you; our loyal speedboat junkies. We have certainly missed international travel and passport stamps, so we are giving you the chance to feel the travel bug again. Dedicated to our loyal customers, each time you take a VIP speedboat trip with us to the islands in the Rewards Passport, you receive the relevant stamp. Simply collect all 7 destination stamps and you will receive your FREE day trip! No hidden extras, fuel costs, or charges; just a FREE day out with friends or family to create more memorable experiences with us.

For some inspiration on travel within 45 minutes of our pier at Boat Lagoon (and remaining in Phuket waters), you could consider a day trip to Coral Island returning via Mai Ton to try your luck spotting the friendly pod of dolphins. Perhaps a family-friendly day out to the Khai islands where you can enjoy shallow water snorkeling, relaxing on the beaches, and even a picnic lunch which can all be arranged by us.

Alternatively, if you are looking to get away for a night or two, why not enjoy the stunning snorkeling, wildlife, and beaches at Raya with a custom multi-day tour. In addition, from July 11th, 2021 you can explore the iconic and stunning Phi Phi islands again, as these open up to Phuket tourists.  

Wherever you chose for your next booking, just remember to collect your Rewards Passport before you set off, and start collecting your loyalty stamps for Phi Phi, Khai Islands, Raya, James Bond, Hong Krabi, Mai Ton, and the Similan Islands. Once filled with traveling stamps, you can collect your well-deserved reward, a FREE 5 Star Marine day trip experience. 

Thank you once again to all our loyal customers, we are proud that you have put your trust in us and look forward to welcoming you back onboard

Explore more to get more; contact 5 Star Marine on 093 720 6221 to book.

What a Year!

We know that uncertainty remains at unprecedented levels globally, but we wanted to take a moment to look back on all the positive experiences from the last year, to realize how far we have come – and wow what a year it has been for us.

We took time to regroup and focus on reprioritizing our efforts in the last 12 months, and this meant rolling up our sleeves and getting busy. We re-evaluated in order to understand where new opportunities could open up for us and where they made sense. We continued supporting the vulnerable communities and the people around us via our charity efforts. We focused on the upside wherever we could see or create one. We wanted to look at where we could add value to our community and what we should be doing during this time.  

All in all, we are feeling positive about the future and wanted to share our top positive moments from the last year with you: 

1. Adding To Our Fleet

Let’s start with our speedboat fleet, which has doubled in size; we now have a total of 12 Private VIP Speedboats which offer day and multi-night tours out of Phuket and Krabi. We introduced our first VIP Luxury Cruiser, which is a proud extension to our current speedboat fleet and offers a truly unique experience on the water.

2. New Premises

To accommodate our growing fleet size, the domestic market support, and prepare for the return of international tourists, we moved piers and into a new office at Boat Lagoon, Phuket. Our new glass-fronted office is a more welcoming environment for all our loyal VIP customers and future private tours. 

3. Once In A Lifetime Experiences

We are humbled and know how lucky our crew, staff, and guests have been in the last year. We had the opportunity to experience Phuket and the Islands like NEVER before. Deserted beaches, empty turquoise lagoons and even being some of the first people to climb the new 3600 Krabi Viewpoint. We made unforgettable memories and feel blessed to have these with us forever.

4. New Tour Options

We introduced overnight and multi-day tours to our Phuket and Krabi markets. This included supplying private guests with island hotel return transfers, and adding new day trip locations such as Koh Ngai, Koh Mook, and Koh Kradan. We also had some exciting and memorable multi-night tours to paradise locations such as Koh Lipe, where our guests experienced manta rays and turtles amongst other stunning marine life. 

5. Our Charity Efforts Kept Going

We financed, packed, and delivered over 190,000 Life Bags to support the local, vulnerable communities; not only in Phuket but in the hard-to-reach surrounding islands where help was so greatly needed. Our teams of staff and volunteers have worked tirelessly ordering, packing, managing logistics, and delivering these food-based Life Bags for over 15 months now. Often exhausted from the sheer scale of efforts, our teams have stood strong and kept these efforts going each and every week –  We want to say a big THANK YOU to everyone who has been involved in this critical effort.

Here’s to more positive times ahead in 2021 and beyond. 

A Snapshot Of Our Life Bag Program In May​ 2021

If you didn’t know, for the last 14 months our business has been helping our local community survive through one of the most economically trying times ever seen.

As a tourist island, Phuket was devastated by Covid leaving so many without work, businesses closed and the local community needed help.

Seeing this need we stepped up and financed the purchasing, packing, and delivery of life bags all over Phuket.

Here’s a quick look at what we did in May:

UWC Lends a Helping Hand to 5 Star Marine

 

5 Star Marine and Sutai Muay Thai continued to support vulnerable communities in and around Phuket and Phang Nga for over a year now, and to date, we have exceeded over 150,000 life bag donations, (each of the bags contains enough staple supplies to feed a family of 5 for around 4 days). 5 Star Marine’s speedboats enabled to access some of the most at-risk areas and allowed the charity efforts to go further afield. 

Given the complete scale of operations, they recently put out a petition, not for donations, but for more people to help packing of donation bags. So when UWC Thailand International School proposed that they could help as part of their community and Extra-Curricular Activities (ECA’s), this offer was gratefully received. More helping hands was exactly what 5 Star Marine was looking for!  

Packing and delivering over 2,000 life bags each and every week is an immense commitment and the 5 Star Marine team has committed a significant amount of time and effort already. Now thankfully, we have more willing volunteers, as students and teachers help out weekly both on and off-campus.

The school will be providing a 20+ strong team of students and teachers each Saturday to assist with the community packing at Sutai Muay Thai. These sorts of activities are a vital part of student life and learning; providing an opportunity to bring students, staff, and parents, (as well as the wider community), together.

In addition to the off-campus efforts, there will be a weekly group of students (up to around 50), who will aim to pack 1,000 life bags each week for this worthy initiative. In true UWC style, the school has launched a competition inviting all students to challenge the packing process and in particular to look at how to reduce plastic usage, reuse, or recycle elements of the current food packing practices. 

5 Star Marine team are grateful for the hands-on deck needed, and the response from UWC has been a perfect fit to help with these donation efforts. They continue to take the safety of all school and other volunteers, beneficiaries, and staff as of paramount importance, with all donation activities being overseen by public health officers and local arbiters; adhering to screening, sanitizing, and queuing with social distancing guidelines.

In Safe Hands, with 5 Star Marine

5 Star Marine pride themselves on continuously striving to remain an industry leader in all areas, and when it comes to Covid-19 safety this is certainly no exception. They were, in fact, one of the first private boat companies in Phuket to be awarded the TAT SHA Certification in 2020.

So, what exactly is this accreditation, and why is it important to pick a tourism experience with these credentials? The Tourism Authority of Thailand (TAT), in collaboration with the public and private sector partners, introduced an “Amazing Thailand Safety and Health Administration: SHA” certification, aimed at elevating confidence in Thailand as a destination among international and domestic tourists.

This private speedboat tour company has taken extensive measures to ensure that its speedboats, staff, crew, policies, and procedures are industry-leading. Not only have they been accredited by the Thai Government by proving they competently following ‘Covid-19 Safe Guidelines and Principles’, but they have also gone the extra mile so that you can rest assured of all aspects of health and safety during this unprecedented time.

5 Star Marine passed the inspection with flying colors, presenting their comprehensive ‘Covid-19 Response Plan’ to TAT officials, which highlighted amongst other areas tourist safety and security protocols in particular.

Sanitization kits were fully examined, plus all staff and crew were put through additional training to ensure the utmost safety for all passengers. They have demonstrated without a doubt that they can follow the strict Covid-19 control guidelines set out by the Department of Disease Control and Ministry of Public Health in Thailand. Furthermore, they have developed plans and operational procedures which focus not only on the crew and tourist safety but also promote safe interactions between local communities on the day or overnight trips. 

In addition to this, their staff is accredited with, (a US-based Certification) which educates them on how to deal with Airborne Pathogens such as Covid-19. An additional US-based certification has also been obtained; a ‘Covid Safety Certification’ which focuses on how to most effectively sanitize equipment to be Covid-19 safe. Something which is of paramount importance and guidelines is followed each and every day.

5 Star Marine is proud to be one of the first TAT SHA certified tourism services and looks forward to welcoming more domestic and international travelers onboard for once-in-a-lifetime experiences on their private speedboats in 2021. 

Phuket Boat Lagoon Private Boat Charter Office

During this Covid 19 Season, the 5 Star Marine team has been well supported by the local and domestic markets booking private boats and excursions. Combine this with our Donation program that has seen over 100,000 meals donated by the team we thought it was time to move to a location more central to the areas that we operate from.

During November our team started the cleaning, set up, and operations of a new office for our Private Boat Charters at Phuket Boat Lagoon. Considering the location of Phuket Boat Lagoon, we thought it was strategic as it allowed easy and quick access to our office from all over Phuket.

Whether you are coming from Rawai, Patong, Laguna, or beyond Phuket Boat Lagoon is a centralized location. So when you board for your next tour with 5 Star Marine you will be checked in and prepared for your tour at our newly opened office for our Private Boat Charters.

A huge shoutout to our Administrative and Operations team for setting up the office and making it comfortable for our clients and staff. We welcome you to come to the office at any time for a chat.

How Long Do We Have A 5 Star Marine Boat For During A Private Charter?

 

 

One of the frequently asked questions I received from customers prior to booking a Private Boat Charter with us is how long they get the boat for.

The answer to us is simple, as long as it’s safe to be out on the water. We do not hire out our boats more than once per day, so whether you take the boat for 1 hour, half a day, or the full day the price does not change.

When we price our Private Boat Charters we include the cost of fuel, so our price is not based on how long you have the boat but where the boat is going.

Now I know that seems like a really vague answer to the question, so let me give you a few guidelines. Most of our customers end up using our boats from between 5hrs to 8hrs. Generally, after 8hrs the customers are exhausted and want to head back to the pier, but this is not because we are rushing them, or forcing them back to the pier.

Our team is trained to ensure that our customers are happy and your happiness and satisfaction is our number one priority so we will only go back to the pier when you have had enough and are ready to go home.

There is an exception to that rule though. If we feel that you are asking us to stay out and it’s unsafe then we will advise you that the safest thing for you, our crew, and the boat is to go back to the pier.

What Do I Mean By Unsafe?

Generally, that means that it is getting too dark to stay out. Our boats are available to you from sunrise to sunset, so if you are getting close to sunset we will ask you to move to an island closer to the pier so that once the sun has set, we don’t have a long cruise back to the pier.

So feel free to use the boat as you like, our guide will provide advice to you on the best program for you on the day as well as guide you on how to ensure we get back to the pier at a time that is safe and not in the dark.