One of our most popular tours during the Phuket Sandbox has been our Dolphins and Snorkelling experience. This is a great family-friendly trip that allows our guests to snorkel the waters of Mai Ton, spend some time spotting the local pod of dolphins, and then onto Coral Island for some lunch.
There are a number of activities available at Coral Island including Parasailing, Banana Boats, and more. Follow along with us as we launch our business into the Dry Season with over 100 guests joining us for this once-off-season launch.
See more here:
With the annual monsoon season drawing to a close the Khai Islands were in need of a good clean to prepare them for the return of tourism. During the clean up we were able to collect 156 Kilograms of rubbish and take a large portion of it off for recycling.
See the full details in our video update below:
BREAKING NEWS – Thailand Prime Minister Announces No Quarantine For Travellers From Some Countries.
As Phuket and Thailand in general move to a “Live With Covid” model and look to restart tourism the National Government are making positive announcements to support the reopening of Thailand.
In a recent televised announcement, the Prime Minister suggested that from November 1st that travelers from some low-risk countries will be able to enter Thailand without any quarantine or sandbox needed.
Now the full rules and process for entry have not yet been decided but for a look at what we expect to happen please watch our latest update video below:
As Phuket transitions away from its wet season towards the dry (or high) season, the Thailand Government has made a major and positive update to the Phuket Sandbox program.
Instead of being a 14-day Sandbox Program or the 7+7 Day Sandbox Model, it is now just a simple and easy ‘7 Day Sandbox’.
Along with the reduction in the Sandbox days, the number of RT-PCR Covid-19 Tests required while staying has also come down. As of now, with the new update, there are just 2 tests required; the first on the day of arrival and the second on day 6 of your stay.
The good news continues as island hopping by private speedboat is now easier than ever before with a wide-ranging 11 destinations now open. Plus, none of these stunning destinations require additional Covid-19 tests for Sandbox Travelers.
The return of the dry season, the reduced Sandbox days model, fewer Covid-19 tests and new island destinations are all pointing in the right direction for our Sandbox Guests.
For full details watch this short video update below:
We are thrilled to welcome a LOAD of new destinations to enjoy from 1st October; and yes, these are going to be open to both Sandbox and Domestic guests.
With the change in season, the seas become calmer so let’s take a look at the exciting new destinations which now become accessible; working our way out from our base pier in Boat Lagoon:
1. Khai Islands
Three popular and family-friendly islands offering shallow snorkeling only 15 minutes from the pier. These islands are close together and are especially good for beginner snorkellers as you can go straight off the beach and experience a plethora of tropical fish. Also, a great spot for a beach picnic.
2. Mai Ton & Coral Combination
5 Star Marine runs a respectful dolphin spotting program at Mai Ton Island which is around 30 minutes from Boat Lagoon, where you can also snorkel before making your way to Coral Island, with beautiful snorkeling, plus relax on the beach with great vibes on Banana Beach Club, which also offers activities, massages, lunch, etc.
3. Racha Islands
The two idyllic Racha Islands; Koh Racha Yai and Koh Racha Noi, provide some of the best snorkeling reefs in Thailand and quiet, tropical white powdery beaches with crystal-clear turquoise waters. With Manta Rays and Whale Sharks hopefully coming back again this October / November, don’t miss your chance to spot these magnificent creatures.
4. Phi Phi
Phi Phi is a particularly well know location in the Phuket region, and now with the change in season you can take advantage of some stunning location all to yourself – literally, you might just be the only boat out there! Enjoy Phi Phi Ley and Bamboo Island and chance spotting turtles and clownfish.
5. Krabi Islands and Hong Krabi
The turquoise waters of the Hong Krabi Lagoon are to die for, and why not get your adrenaline going with a climb up to the new 360-degree viewpoint on Hong Krabi? This is arguably one of the best seascape views of the Krabi island sets, Phang Nga Bay, and surrounding islands in the national park that you can get from anywhere. It might be a long climb but it is worth the reward. Enjoy the infamous Railay beach for a lunch stop and gorgeous scenery too.
6. Phang Nga Bay
Phang Nga truly is one of natures’ spectacular works of art; where the vast karst rock scenery presents a visually stunning location. This location provides a different type of tour, it is not a snorkeling tour, but more about the seascapes, canoeing, caving, and exploring.
7. Koh Rok
The sea becomes like a lake in high season, making Koh Rok and Koh Ha idyllic destinations to make the most of when the season comes around. This area combines stunning water clarity with a diverse range of colorful marine life and corals and therefore offers some of the best snorkeling opportunities you can find. In season, you can also regularly see whale sharks between here and Koh Ha also.
8. Koh Ha
This offers some of the best snorkeling, stunning soft sandy beaches, and is less crowded than the better-known Similan Islands. A little further to travel compared to most of our other day trip locations; but well worth every minute for the guaranteed natural beauty and a great stop on the way to Koh Lipe.
9. Koh Lipe
This will open up in the next few weeks and boy are we raring to go! Koh Lipe is bursting with things to see and do; enjoy a romantic time at Sunrise or Sunset Beach, explore the coral reefs snorkeling at Red Coral, head to Monkey Beach or Stonehenge Rock. You might even get to spot the odd whale shark, Manta Ray, or turtle.
10. Similan & Surin Islands
Two phenomenal island-hopping destinations are situated off the West Coast of Phuket. These areas are bursting with amazing marine life, rich coral, and sandy white beaches. Enjoy a memorable boat trip to the renowned Similan Islands; a stunning archipelago in the Andaman Sea in southern Thailand, which is made up of 9 islands. We can’t wait for it to open from October 15th to May 15th. Further away and only open 6 months per year, due to the monsoon season plus in an attempt to preserve the marine environment.
11. Phuket By The Sea Tour
This unique program leaves from Boat Lagoon and travels under the Sarasin bridge then you make your way down to the banana beach past Surin, Kamala, and Patong for example, where you can stop off at a beach club or two!
So there you have it – 11 amazing tours opening up from 1st or 15th October. There are a few rules and regulations for Sandbox and Domestic customers, but please contact us to find out more, and in most cases just need your passport and proof of vaccination.
What are you waiting for? Get out there and explore while you can!
Today we take you along with us to show you the highs and the real lows of what a day out delivering Life Bags really looks like, from the inside. Join Nando from Sutai Muay Thai, Shaun Stenning, Khun Zeera, and the rest of the team from 5 Star Marine on a day in the life of their Food Relief Project.
As we haven’t been able to pack with volunteers for the last 6 weeks due to restrictions, we work around this and have 1,000 Life Bags all ready with our packing coordinators, to get out on the road using 2 trucks (which carry max 250 bags per run), plus we need to get some Villa Market supplies to another packing pod today.
The days start fairly upbeat, the team is motivated and we are getting ready to go with Khun Zeera steering truck one and Nando behind the wheel of truck number 2.
We start at our packing coordinators’ house. They have managed to pack an impressive 1,000 Life Bags (to put this in perspective, it normally takes 15-20 people over 3 hours to pack this amount). To see what 1,000 Life Bags actually looks like check out the video – it is a lot!
Loaded up we head off to Wat Chalong, where we were greeted by a long line of people waiting for food. There are only 150 bags for this drop, is it going to be enough? The community leader helps coordinate and people wait patiently, but it soon transpires that there are not enough supplies and it is so painful to see the look in the eyes of the people who are left empty-handed in the queue. We leave with heavy hearts knowing these people will not have any food today, it is a harrowing sight and feeling. We must move to the next community, but it can be hard to leave – sometimes we want to turn around and give more to the first drop but this is the situation we often face. In reality, we do run out. It hurts to see and be part of this, but we try to ensure the Life Bags go to the individuals most in need.
Next, we drive back to ‘Life Bag Base’ to refill and put a further 250 bags in per truck (when you have been doing this for 19 months you get pretty sharp at knowing how many life bags fit in a boot, front seat, back seat, etc!)
The next drop is to help Covid-19 infected households. This is where community volunteers step in and unload for us, to keep our teams safe and to restrict us from having to enter the households. There are around 25 houses with positive members, (each house has around 8-11 people inside), so the Public Health Team comes in and takes the Life Bags into the houses for safety reasons.
Next, we head to Bangtao where there is a community in isolation. Actually, many villages get locked down and/or put into community isolation however it is not widely publicized. We make it our business to know where these are – most have had no jobs for 19 months and now are being told to stay home with no way to get food supplies. Here, we do not go into the Home Isolation (HI) community; the whole street is sealed so we drop the Life Bags off to them at a distance.
This area in Bangtao had just spent 14 days in Hospital Quarantine, but when they got out unfortunately 1 person tested positive so now the whole community has to do 14 days of home isolation = 28 days without work, without support, without food.
So, with all the talk of different isolation or quarantine types filtering into the day of deliveries, we thought we should highlight the different types people are having to go through:
- Hospital Quarantine
- Hospital Quarantine (quarantine in a hotel)
- Field Hospital Quarantine
- Community Covid Centre
- Community Isolation
- Home Isolation (HI)
Behind the scenes, this food relief program is foreigner funded, but let’s not forget it is all local Thai’s doing the actual handouts plus donating water and extra supplies – the community helps out a lot and the Phuhiyban and village chiefs are all very thankful and supportive.
We make a stop in the Manik area to drop off supplies after the Bangtao Home Isolation drop.
We return to base to fill the trucks with supplies once again.
Our penultimate is in Ban Rong, which has been devastated by Covid as the pier is centered around transfers that used to generally go to Koh Yao Yai and Koh Yao Noi; which are not getting many visitors right now.
It was agonizing to realize that in Ban Rong, just like Chalong earlier in the day, we were running out of Life Bags. At this point the camera was turned off; we were deflated and devastated. We stopped filming after Ban Rong, it was shattering and heartbreaking to run out twice in one day.
Khun Zeera headed for Phuket Town for the evening drop with 200 Life Bags in tow; this was the last drop of the evening and after starting pre 9 am, she did not return home until after 7 pm that night.
The Day Summary
This was just 1 day, a mere snapshot of the week and the 5 other locations the team had already been out delivering to. This is what a typical Life Bag day looks like, we try to drop a little hope to the people who need it the most, but we do run out and we do encounter traumatic scenes and people who are scared and want this all to end.
Nando Sums It Up Nicely
We asked Nando what keeps him going, and as he says: “The team; if you have a strong team, you cannot do this. Every time you go on a donation drive, and you see the gratitude on people’s faces it motivates me personally to carry on” Nando came from humble beginnings, and his dad set him an excellent example, often helping his workers’ families when needed. “I like to give without needing to receive. It’s a lot about how much love you give, not only how much you give, this can be enough, and what I learned as a kid is: do not expect to receive back.”
We are the ‘Gap Guys’ – filling in until we are no longer needed, and tourism returns, and with it brings a positive difference in the economic situation in this beautiful country.
If you want to help or know more please contact us
Here at 5 Star Marine, we have already done the hard work to understand how this affects you getting out on the water, so you can rest easy in the knowledge that we are up to date with the latest requirements. Drum roll please, we have some BREAKING NEWS!
Breaking News (from 8th September):
- Domestic travelers can go to Phi Phi
- Domestic travelers can go to Phang Nga Bay
- Domestic travelers can go to Khai Islands
- Sandbox travelers can go to Phi Phi
- Sandbox travelers can go to Phang Nga Bay
- Sandbox travelers can go to Khai Islands
So, let’s break this down and look at the main positive changes with the new regulations:
- You can now take a day trip to Phi Phi, The Khai Islands, and Phang Nga Bay (previously you could only go to Coral Island, Racha, or Mai Ton) – please note all criteria below must be met
- Now you only need 1x RTPCR or Antigen test from Phuket for a day trip to Phi Phi, Khai Islands, or Phang Nga Bay (previously 2x tests were required)
- Domestic customers can depart from Boat Lagoon
Domestic Customers’ Requirements:
- Proof of vaccination
- RTPCR or Antigen Covid-19 test (within 72 hours of the tour)
- Register with us 6 hours before the tour
- We will register you with the marine department and relevant national parks
- Passport copy
- If you are on the 7+7 Sandbox Program, you can now take a day trip to Phi Phi, The Khai Islands, and Phang Nga Bay from day 8 – please note all criteria below must be met
Sandbox Customers’ Requirements:
- Proof of vaccination
- RTPCR or Antigen Covid-19 test (within 72 hours of the tour)
- This rule just got easier as you can use your day 6 or 6 test for the tour on day 8, for example
- Register with us 6 hours before the tour
- We will register you with the marine department and relevant national parks
- Passport copy
- PLUS your MorChana app on your phone
- PLUS a transfer form from your hotel (issued after the 7th night of stay) for Phi Phi, Khai Islands, or Phang Nga Bay
Please feel free to contact us to help you get out and explore Phi Phi, the Khai Islands, and Phang Nga Bay now, whilst you can experience these areas like never before with so few tourists around.
Whether you are a Domestic or Sandbox customer we are ready to welcome you safely onboard our TAT SHA Plus certified fleet.
Travelers’ Choice Best of the Best Award
We feel extremely privileged to receive this achievement from Tripadvisor, which celebrates companies that consistently deliver the very best experiences possible to its customers, therefore earning top guest reviews. This award puts 5 Star Marine in the top 10% of businesses on Tripadvisor and celebrates them as the ‘best of the best for ‘things to do’ on the platform.
Shaun Stenning, CEO of 5 Star Marine commented: “We are not just honored, but also humbled to have managed to stand out despite the current climate and adversities, and are delighted that we have continuously delighted our travelers. We sincerely thank all our wonderful guests for their continued support throughout the last year, and of course our crew and staff for their dedication, hard work, and community efforts.”
As challenging as the past year has been, 5 Star Marine have kept their service levels consistently high to ensure all of their welcomed speedboat guests received a truly 5-star experience. It is an honor to receive the highest ratings and guest reviews on Tripadvisor, and 5 Star Marine appreciates the recognition for all their staff and crew members who have made this possible and exceeded guest expectations time and time again.
“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travellers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
Thank you from the bottom of our hearts for our Travelers’ Choice Best of the Best award, we appreciate the support from the best experts possible: You, our real guests who have experienced a private speedboat day or overnight tour with us.
With no end in sight from the devastating community impact, here at 5 Star Marine, we’re working around the clock to make sure more people than ever before receive a vital helping hand. Despite the challenges, we have managed to make August the largest month for Life Bag donations so far, with OVER 17,000 Life Bags given out in the last 15 days alone!
Here’s our update from the last 15 days so you know what we have been up to, and wow it has been busy:
- Covid-19 cases are sadly still rising in Phuket
- Therefore, we cannot enlist our wonderful volunteers to support this process
- 5 Star Marine and Sutai Muay Thai have continued packing efforts throughout to ensure this donation program does not stop
- In addition, we had help from the UWC Thailand teachers as well as various household/villa complex packers to help try to keep up with the need on and around Phuket
- Every single day our team is out packing and delivering our Life Bags
- We are proud to be helping those who really need it in community isolation and people in need in hotel isolation, as well as our usual community areas we assist
In the last 2 weeks, we have managed to pack and arrange deliveries to local communities and islands surrounding Phuket, including Kow Kaew, Koh Sirey, Rawai, Na Nai, Chalong, Bang Rong, Thalang, Naka Yai, Coconut Island, Irsunthoon, Nai Yang and Mai Khao plus numerous other locations.
We are doing our best to uplift the local spirits, with the biggest month so far for Life Bag donations, we are managing to help even more than before; despite the lack of ability to use volunteers, no Domestic travel, and a small trickle of Sandbox guests. We are currently in one of the worst situations we have been in with regard to food relief, but we are still going.
Our Life Bag donation effort has now reached 1.5 years. We know there are so many more to help, and it is devastating to see, but we have to keep going, and so we continue reaching out to those we know need it most. We look forward to updating you in 2 weeks’ time on our efforts. Stay safe.
There have been a number of brand-new Provincial rule changes, so make sure you are up to date with the latest information. Let’s take a look at what has changed:
WHAT WAS THE 7+7 MODEL?
There was previously a planned 7+7 model; this was essentially where Sandbox tourists would have needed to stay in Phuket for 7 nights before being able to explore other provinces, like Phang Nga Bay, Krabi, and Phi Phi, etc.
THE 14 DAY MODEL
However, this 7+7 model has been delayed until at least 16th August 2021. So as of now, the latest Provincial rules state that Sandbox tourists must stay in Phuket for the 1st 14 days.
CAN I GO ON A BOAT DAY TRIP?
Yes, absolutely, you can still go island-hopping and experience day boat trips and make the most of your time on holiday if you are here on the Sandbox scheme. During your 1st 14 days, you can head out to stunning locations such as Koh Racha Yai, Koh Racha Noi, Coral Island, and Mai Ton.
One of our most popular island-hopping day trips at the moment is the combination Dolphin Spotting and Snorkelling Experience. Spend time at the beautiful beaches on Coral Island, with restaurants, snorkeling spots, canoes, and plenty of Instagram-worthy setups; then head to Mai Ton for the afternoon for some dolphin spotting.
NO GO ZONES
Unfortunately, Phi Phi and Phang Nga are currently no-go zones. This is a brand-new update and is scheduled to be in place from 3rd August until 16th August. So, put simply, you cannot leave the Phuket Province (but can still enjoy day trips to Racha Islands, Coral Island, and Mai Ton as mentioned above as they are Phuket Provincial Islands).
WHAT ABOUT THE WEATHER?
Yes, we do have some rain during the monsoon season, however, it’s not all day, every day. We are still getting many great weather days to go out on our boat tours, and take wind conditions and our radar readings into consideration when planning the destinations. We are more than happy to help advise when is best to get out and explore.
As an island that relies so heavily on tourism, we wanted to thank you for choosing to come here on holiday, and extend a very warm welcome to Phuket. This restarting of tourism is critical for everyone here on the island. As a company, we have been supporting our community who need it most; so many people have had no income and no way to survive this period. We support through our Life Bag packing and distribution efforts, (with essential food and hygiene products).
We understand that Phuket is not exactly how it used to be; there are more rules and regulations, not everything is open, but you coming here as an international tourist is supporting the island and this is exactly what we need right now to rebuild our domestic economy – so, THANK YOU!