As a reseller of these tours we were frequently changing providers as our clients often came back dissatisfied with the Phi Phi Island Group Tour. Complaints we often received were:
- Travel Time – Due to the nature of a group tour the bus that transfers you to the pier has to stop at multiple hotels to pick up other guests. Sometimes those guests are late and you stuck waiting on a bus adding an extra 1hr each way onto your travel.
- Boat – The quality of the boat is poor and has too many people on the boat for you to really enjoy the sights. Additionally when snorkeling it takes some time to get into the water as too many people are trying to get off at once.
- Equipment – The equipment on the boat is faulty. Life jackets don’t close properly, masks leak, snorkels are broken, no fins are available.
- Snorkelling – The area where they are snorkeling is too crowded as multiple boats with 35 – 50 people are in the same area and they keep getting kicked in the head.
- Lunch – The buffet lunch is poor quality with the food luke warm and of a low quality.
These are just some of the complaints we heard and helped to solve. Out of the frustration of sending customers to companies that really didn’t care about delivering quality experiences we created 5 Star Marine.
5 Star Marine Private Boat Tours to Phi Phi Island
The 5 Star Marine team, boats and equipment are all high quality. Our boats are some of the newest and best maintained on the water. Our crew and guides are constantly receiving training and are instructed to avoid the crowds.
So while 5 Star Marine Private Boat Tours to Phi Phi Island may be more expensive than Cheap Phi Phi Island Group Tours the difference in experience is not comparable. Decide to make your Phi Phi Island trip memorable for all the right reasons and chat with the team at 5 Star Marine today.
You’ll be amazed at how affordable we are!
During the Corona Virus (Covid19) period we here at 5 Star Marine Phuket decided it would be ideal to take our Private Boat, Lucus 1 out of the water for yearly maintenance. During this maintenance period we did a deep clean on Lucus 1.
What Is A Deep Clean?
All fixtures and fittings from the private boat were removed. This includes seats, roof, masks, snorkels, life jackets and more. We removed everything off the boat and cleaned all of these fixtures and fittings in anti-bacterial solutions. Once they were cleaned in the anti-bacterial solution we then cleaned them again per our normal process.
We wanted to be 100% sure that we had completely removed any risk of contamination. Now while we say this it’s important to note that we have no record of any guests, staff or crew contracting Covid19 and we stay regularly in contact with our guests.
In addition to cleaning the fixtures and fittings of the private boat, we also took the time to use an anti-bacteria solution to clean the boat itself. This combined with the fact that we sanded back to our base original paint and then re-painted the boat means that Lucus 1 is one of the cleanest and newest looking Private Boats in Phuket.
Lucus 1 Private Boat Refurbishment Photos
As a father of a 7 year old boy I understand what it’s like to take Children out on tour as a parent. Lucus, my son, has been coming out on boats since he was 6 months old and I’ve found that as he gets older the kinds of tours that he can join change.
Based on my personal experience with my son Lucus and the children we’ve had onboard here is what we would recommend in terms of Private Boat Tours for young children.
Age 6 Months to 2 Years Old – Private Boat Tours
At this age your child is most probably too young to really experience any of the tours so the tour selection should come down to something that you would like to see and is safe for your child as well.
Generally this means you should consider a tour into Phang Nga Bay / James Bond Island as the water is calm, the speed of the Private Boat slower and the chance of bumps during your ride considerably less. Also Phang Nga Bay tours can be done in as little as 3hrs if you wish to push through the tour between nap and feeding times. In our experience though you can have your child nap on our large outdoor cushions or in your pram / stroller.
A secondary location that also offers a similar level of safety and sea conditions would be Hong Krabi. This location also offers the ability for you to snorkel whereas Phang Nga Bay does not.
Age 2 Years Old – 6 Years Old – Private Boat Tours
At this age your child needs to be kept engaged with multiple new things to see, explore and do otherwise they may become agitated on tour. For my son from 2-4 years old he personally loved the Phang Nga Bay Private Tour, Khai Island Private Tour, Raya Island Private Tour and Hong Krabi Tour.
As he got older, around 5-6 Years old his preference moved towards Phi Phi Island Private Tours as there was more to see and he was a confident swimmer. Again it’s important her to time stops frequently and use our outdoor cushions for nap time.
7 Years And Above – Private Boat Tours
Generally any tour would be suitable for a child of 7 years and above. Just check on sea conditions prior to departing as one negative experience with a child could ruin any future chances of going on a Private Tour.
Often when we are discussing with potential clients a Private Boat Charter to the Phi Phi Islands we are asked what is a traditional Phi Phi Island tour. Our answer is generally direct and maybe a little confusing for our guests. You see, we say we don’t have a traditional Phi Phi Island tour, every single tour we run out to Phi Phi Island is unique, customised and tailored to the customers on the Private Boat.
As a Private Boat Charter company we encounter a wide range of guests. We have guests who love snorkeling, guests who want to see reef sharks, guests who want to snorkel from the boat, guests who want to snorkel from the beach, guests who want to sightsee.
Due to the wide range of guests we have and the wide range of tours they wish to experience we build a custom program for every single guest. When building that program for a Phi Phi Island tour we consider the guests desires, the sea conditions, the water clarity and the wind direction.
If the wind is coming from a certain direction it may make sea conditions more pleasant in different areas of Phi Phi Island. So this is why every single time that we run a Private Charter Boat to Phi Phi Island we take a different course, we stop at different locations and we time the tour differently.
What Can You Expect From A Phi Phi Island Private Boat Tour?
Instead of giving an EXACT plan of what we will see and do at Phi Phi Island we allow our guides and captains to have complete flexibility on the day. With that said there are a few things we can guarantee you’ll have the opportunity to experience. Those things include 2 or more wonderful snorkeling spots, 1 or more great beaches for relaxing, 1 or more spots to view the local monkeys, 1 or more beautiful lagoons and a quiet spot for lunch.
If you’d like to find out more about a Phi Phi Island tour, simply contact us and we’d happily discuss how we can customise a Private Boat Charter to Phi Phi Island for you.
All parts of the world are concerned about the current Corona Virus health crisis, which is fully understandable considering the quick growth of the virus and the uncertainty it is creating.
Here at 5 Star Marine Phuket we have been taking steps to help our local staff, local suppliers and local operators to prepare for an extended period of low to no charters.
As a tourism driver island Phuket is feeling the affect of the international flight cancellations and government mandated travel bans. With that said the locals and us believe that this momentary dip in travel will be for the greater good.
It gives us a chance as a company to reflect on what we can do to improve our business, clean up the popular areas of Phuket and prepare better tourism management plans in the future.
For those travellers who were affected by the Corona Virus here at 5 Star Marine we are extending a full refund as the Corona Virus was in no way something that you have or had control over. For a refund please contact us via email and we will advise you of the simple process.
We do hope though, that as things recover that you choose to come back and visit Phuket and book a Private Boat through us here at 5 Star Marine.
During this quiet time our staff are dedicating there time to maintenance, cleaning and stock management. While the english speaking management and guides are volunteering to help tourists navigate visa issues as well as finding flights home.
Stay safe during this period!
Shaun, Lisa, Tony, Nut, Jin, Got, Lift and Omar
We receive a lot of enquiries via Facebook, WhatsApp and Email from Solo travelers looking to join tours with 5 Star Marine. While we are aware that the experiences that we provide are extremely unique and memorable it’s important to understand that they are this way as no tour is the same.
We customize each tour to the customers on the boat. If our customers love to snorkel then we go to multiple snorkeling locations. If our customers love to relax on the beach, we go to multiple quiet and idealic beach locations.
To do this kind of customized tour it means that we are limited to just Private Tours. This means it’s just you and your travelling companions on the boat with our crew and guide.
Now for a Solo Traveller this can be expensive as you are not splitting the cost with other travelers or with your family. The reality is, if you compare our company, 5 Star Marine, to a typical group tour company we are more expensive.
But at a group tour company you’ll have anywhere from 25 to 75 people on the boat. So if you have 75 people all paying 1300 THB per person then these group tour companies are making significantly more than us as a Private Boat Tour provider.
The reason we decided to do only Private Tours is we can craft, and execute programs which suit just you and ensure 100% satisfaction 100% of the time. This is why we receive 5 Star Trip Advisor and Facebook Ratings and people rave about what we do.
We are customizing the tour to you and ensuring that you have the most memorable time we can give you.
Often we are asked when we are out with clients what is the average group size we work with on our Private Boat. The answer is generally between 2 and 6 people. We find that generally our clients wish to explore the islands (like Phi Phi or James Bond) at there own pace, with there own space and the freedom to choose to stay, go or even sleepover if that’s what they want.
A true private boat like 5 Star Marine is a boat that is designed to be flexible to you, what you want and to ensure we deliver the best experience that you could possibly have on the day.
You want to stay longer on a beach no problems, you want to snorkel 4 times no problems, you don’t want to get wet, no problems.
Customized Private Boat Tours
There is literally nothing we cant do to customize our Private Boat Tours for you and this generally appeals to couples looking for something romantic, young families worried about kids getting tired or people who have visited Phuket before and just want to avoid the crowds and visit the best destinations at the best time.
So while our main Private Boat, 5 Star Marine Lucus 1 can hold up to 35 people we generally do not run the boat full and just create a luxurious space and environment for you and your family to enjoy the entire boat.
When I first came to Phuket over 11 years ago I hired a Private Speedboat to take me to Phi Phi Island and also on a separate day to James Bond Island. While the speedboat was ok (not amazing, but it didn’t sink) the tour was no different to a standard Group Tour, just done on a Private Speedboat.
Fast forward 11 years and with years of experiencing chartering, leasing, hiring and going on Private Boats in Phuket I’ve come to realize that when most tourists visiting Phuket ask an agent, tour desk or online operator for a Private Speedboat what they are really getting is a Group Tour boat, hired Private for the day.
This means your concept of arriving at destinations without the crowds, visiting remote spots, finding hidden gems are all pipe dreams. The captains of these group tour boats that are rented to go Private are not trained on how to avoid the crowds, devise routes that discover unique locations and generally give you a “True Private” experience.
For me, a true Private Boat Tour in Phuket experience is where I find beaches, snorkeling spots, lagoons, restaurants where there are very few people, that are probably not even on a brochure and are uniquely beautiful.
So, when you look at hiring a Private Speedboat in Phuket my answer to the question as it relates to this post is NO not all Private Speedboats are the same.
This is one of the reasons that 5 Star Marine is so popular and well reviewed. Our company designs programs and tours to suit the customers on the day, the conditions on the day and the tides on the day.
While we will provide an itinerary to you prior to booking, we will also advise you that this may be adjusted on the day as we visit and pass by locations that intrigue you. For example, yesterday we conducted a private tour of Hong Krabi, this tour included 7 stops at some absolutely stunning locations and each stop was completely private, no other boats.
When booking a Private Boat in Phuket we strongly advise that you ensure that the boat is a “True Private Boat” and not just a Group Tour boat that has been provided to your Privately for the day.
Because if it’s just a group tour boat, then you wont enjoy the tour as much and it wont be as memorable is if you take a true Private Boat like the 5 Star Marine boat here in Phuket.
The answer is simple, yes.
BUT, and there is a big but, you have to rent a Private Boat and experience both Islands from the comfort of your own Private Charter.
The reason being that if you a group tour company attempted to do both locations in one day they could not possibly do it. With up to 90 people on a group tour boat, they could not do each stop with 90 people going on and off the boat all in one day.
By taking a Private Speedboat like our 5 Star Marine Private Boat you will be able to complete both trips in one day as there are less people on the boat (just you and your family or friends) and we can design a program that specifically suits you.
This is a popular program that we have run with clients who visit Phuket only just once in there lifetime so they can see some of the most popular sites as well as some of the hidden gems. When you do both James Bond and Phi Phi in the same day with us, we will create a program that ensures you are not transiting too long on the boat.
Generally the programs we design only have a maximum of 20 minutes travel time between each of the islands. How is that possible?
Again, it’s easy for Private Boats like ours where we can design the program to break up the transit and also ensure you see some spectacular sites.
If you are looking to do both wonderful locations in one day, just contact us for more details.
Obviously as a Private Boat Charter provider in Phuket we have agents across Phuket who promote our private boats to visitors, but we always advise our agents to allow the potential customers to talk direct with our boat management team. We advise this so that you, the potential customers can hear the latest news on the weather, wind, wave and tide conditions.
Sometimes people make bookings with Agents and they just don’t realise that the agent may not have been on a private boat before, visited Phi Phi in the last 5 years or even seen the private speedboat that you are booking.
This is why we make our team available to any agent on Phuket who are promoting our private boat charter to potential customers. So when you are talking to your Private Speedboat Agent you can always feel free to request to ask to talk to the boat owner or manager directly so you can get the most up to date information.
When it comes to weather, sea conditions, pick up times and route planning the team who are out on the water everyday are the best people to talk to as they know the most current conditions and what to expect when you are booking.