Here’s what you need to know about the island hopping, the check-in process, the do’s and the don’ts for your first 14 days as a Sandbox customer:
Where can you go in the first 14 days?
Within the first 14 days of arriving in Phuket, Sandbox customers are currently able to go to:
- Coral Island
- Mai Ton
- A combination of these 3
Where do Sandbox customers depart from?
There are 3 sandbox customer departure points in Phuket, these are:
- Ao Por
- Chalong Pier
- Rassada Pier
What paperwork is required?
Before the departure date, Sandbox customers need to provide:
- Passport copy
- Vaccination documentation
On the day of the tour please also bring your mobile phone with MorChana app installed.
What happens when you get to the pier?
- Check-in on your MorChana app on your mobile phone
- Your temperature will be checked
- 5 Star Marine team will help submit your documents and paperwork to the Marine Department
After these 3 steps, you are cleared to get onto the boat and can enjoy your day trip!
What happens when you return to pier?
- Once again, you will need to check in on your MorChana app on your mobile phone
- Your temperature will be checked
- You can then get on the bus to return to your hotel
So, as you can see there is plenty that Sandbox customers can enjoy, see and do for a day out at sea. Snorkel or relax on the sandy beaches at Coral Island, try your luck at spotting the friendly dolphins around Mai Ton, or go a little further to the white beaches and fantastic marine life at Racha.
5 Star Marine can help at each step of the way, they have tried and tested the process, are TAT SHA Plus certified, and will make sure you have a day to remember.
Contact us on 093 720 6221 to book your Sandbox-approved day trip.
With the successful and highly anticipated reopening of Phuket via the Sandbox program on July 1st under our belt, which welcomed fully vaccinated international visitors with no need to quarantine; we have been busy making sure we were ready for our international bookings as well as our continued domestic support.
From the get-go on July 1st, major airlines including Etihad, Emirates, Singapore Airlines, and Thai Airways International started flying or scheduling to fly direct to Phuket from cities like London, Frankfurt, Dubai, Abu Dhabi, and Singapore.
We are super proud of our TAT SHA Plus status and having the opportunity to work with overseas bookings as Phuket kick starts its tourism once again after quite a hive of excitement and certainly a huge effort to welcome tourists back to the region.
But wait, that’s not all… there is more positive news; and don’t we all love a bit of uplifting reading right now?!
So, currently, 5 Star Marine are offering day and multi-night trips (which are open to all travelers – Sandbox, Expat, or Domestic), staying in Phuket waters to some utterly stunning destinations such as Raya where you can experience soft white beaches, an abundance of animal life and fantastic snorkeling bays; or head out to Coral Island for an easy daytrip with snorkeling spots, a choice of great restaurants and the famous hornbill birds; alternatively how about Mai Ton to experience dolphins in their natural habitat, elegantly swimming alongside the speedboat and charming everyone onboard.
If this wasn’t perfect enough, there’s more on offer as (drumroll please) Hong Krabi is scheduled to open on July 8th with Phi Phi following shortly after with a scheduled opening date of July 10th, and 5 Star Marine will be able to re-start their day and overnight tours to the area. This is yet another positive and economically important step in the right direction for Thailand, and we literally cannot wait to enjoy the idyllic coral reefs, hidden coves, turquoise lagoons, 3600 viewpoints, secret caves and create more unforgettable experiences swimming and snorkeling in crystal clear tropical waters there.
You may have the positive mindset saying ‘Expect nothing, appreciate everything’ – but here at 5 Star Marine we are more likely to say ‘Expect everything, and enjoy it all on board with us’
Here at 5 Star Marine, we love seeing how much our guests enjoy their travels onboard our private speedboats to Phi Phi, the Similan Islands, Hong Krabi, and beyond. For the past 16 months, our loyal residents have kept us busy exploring the islands around Phuket and Krabi, and now we feel that it is our turn to say ‘Thank you back.
Say hello to the new and exclusive 5 Star Marine ‘Rewards Passport’ – the ultimate way for us to thank you; our loyal speedboat junkies. We have certainly missed international travel and passport stamps, so we are giving you the chance to feel the travel bug again. Dedicated to our loyal customers, each time you take a VIP speedboat trip with us to the islands in the Rewards Passport, you receive the relevant stamp. Simply collect all 7 destination stamps and you will receive your FREE day trip! No hidden extras, fuel costs, or charges; just a FREE day out with friends or family to create more memorable experiences with us.
For some inspiration on travel within 45 minutes of our pier at Boat Lagoon (and remaining in Phuket waters), you could consider a day trip to Coral Island returning via Mai Ton to try your luck spotting the friendly pod of dolphins. Perhaps a family-friendly day out to the Khai islands where you can enjoy shallow water snorkeling, relaxing on the beaches, and even a picnic lunch which can all be arranged by us.
Alternatively, if you are looking to get away for a night or two, why not enjoy the stunning snorkeling, wildlife, and beaches at Raya with a custom multi-day tour. In addition, from July 11th, 2021 you can explore the iconic and stunning Phi Phi islands again, as these open up to Phuket tourists.
Wherever you chose for your next booking, just remember to collect your Rewards Passport before you set off, and start collecting your loyalty stamps for Phi Phi, Khai Islands, Raya, James Bond, Hong Krabi, Mai Ton, and the Similan Islands. Once filled with traveling stamps, you can collect your well-deserved reward, a FREE 5 Star Marine day trip experience.
Thank you once again to all our loyal customers, we are proud that you have put your trust in us and look forward to welcoming you back onboard
Explore more to get more; contact 5 Star Marine on 093 720 6221 to book.
From July 1st, 2021 we welcomed a positive and critical step in the right direction; with the opening of the Phuket Sandbox. With hopes that this will help jump-start the return of international tourism and the economic benefits that come with this for an island such as Phuket.
We are all hopeful that this will be a welcome development for southern Thailand and eventually the rest of the country. However, we know that this is going to take some time, and while it ramps up slowly, we understand that the need for food and our vital life bag efforts continue to be hugely important to many communities.
So, we continue to get our volunteers together to organize our life bag packing efforts, each and every Saturday at 10 am at Sutai Muay Thai. But it doesn’t stop there, once the huge packing efforts are complete the 5 Star Marine teams carry on through to distribution by truck or boat to some of the most suffering communities in and around Phuket.
No matter what, we do what we can to help and will continue to do so until such time that tourism returns to more normal levels.
5 Star Marine was thrilled to welcome Chris Parker, (from Retired Working For You), as he joined their usual weekly efforts to see exactly what goes on behind the scenes of each vital life bag.
Chris Parker got an inside glimpse of how things work right from the organized packing efforts by volunteers at Sutai Muay Thai, to the distribution to some of the most suffering communities in and around Phuket. He joined the distribution efforts by truck and then headed out on the sea to get to some of the harder-to-reach places which the 5 Star Marine have been able to serve using their speedboats for deliveries.
In his follow-up, hard-hitting video, you get to see where these life bags go, and how vitally important they have become for the worst-hit communities around us here.
In Chris’ own words: “What 5 Star Marine in Phuket, Thailand have done during the past 14 months is nothing short of unbelievable. This video will tell the story about how, when the pandemic struck, one man decided to begin helping those in need on his home island and as the need grew, so did the effort. Today, One Phuket has handed out more than 210,000 ‘Life Bags’ with daily essentials for a local family who have no income. On Phuket, where tourism is basically everything, this has provided a lifeline and gotten many through this challenging year.
The news in Bangkok and Thailand has been mostly bad this past year, but the Phuket Sandbox is reopening travel and bringing hope to the locals who are looking to get back on their feet. So book a ticket and be a hero!”
5 Star Marine is so grateful to Chris for filming this emotional and honest video and for helping to raise awareness by sharing this story on his YouTube platform also; all much appreciated.
5 Star Marine pride themselves on continuously striving to remain an industry leader in all areas; and they were in fact one of the first private boat companies in Phuket to be awarded the TAT SHA Certification in 2020, followed by the TAT SHA Plus Certification in 2021.
As the Phuket Sandbox officially reopened to international guests on July 1st, 2021, this means that international travelers can be assured of their safety with 5 Star Marine’s speedboat tours. The Tourism Authority of Thailand awarded 5 Star Marine with this certification, as a tourism-related business on the island; and the Amazing Thailand Safety and Health Administration Plus Certificate is now proudly held by the company.
The TAT SHA Plus symbol shows customers that the business has been certified as adhering to all public health measures set up for Covid-19 safety. Although it only requires 70% of employees to have been fully vaccinated as part of the “Phuket Must Win” vaccination rollout – 5 Star Marine have gone over and above with 100% of employees having been fully vaccinated.
This private speedboat tour company has taken extensive measures to ensure that its speedboats, staff, crew, policies, and procedures are industry-leading. Not only have they been accredited by the Thai Government by proving they competently following ‘Covid-19 Safe Guidelines and Principles’, but they have also gone the extra mile so that you can rest assured of all aspects of health and safety during this unprecedented time.
5 Star Marine is proud to be one of the first TAT SHA Plus certified tourism services and looks forward to welcoming more domestic and international travelers onboard for once-in-a-lifetime experiences on their private speedboats in 2021.
As Covid continues to restrict the local Phuket economy our team here at 5 Star Marine, lead by Shaun Stenning continues to dig deep and help the community. The third wave of Covid created more devastation than any other wave has.
This means that our team has had to step up and deliver more life bags and meals than ever before. Take a quick look at the last 14 days in review:
We are excited to announce that we have been keeping ourselves busy in the last few days by taking a giant (out of water) leap and moving into our brand-new office space. This has been a natural progression for us, as we continue to expand our business to meet new domestic and international market demands.
Unfortunately, due to the Covid-19 situation, we are not able to do our grand opening just yet and invite you all to see our new space; however, with our tours now resuming, and international bookings coming in, plus our valued customers coming into our offices it is important you all know where we are now located.
Don’t worry, we are still based in Boat Lagoon, Phuket; and to make things easy we have remained on the same side of the pier, just a little further down (about 150 meters) in our new two-story glass office.
We are just settling into our new space, and as we all know things take a little time to get just right, but we hope to welcome you for the grand opening as soon as we are able to.
Please follow the Google Maps link below to meet us for your tour, or feel free to drop by if you fancy saying hello and seeing the team!
If you didn’t know, for the last 14 months our business has been helping our local community survive through one of the most economically trying times ever seen.
As a tourist island, Phuket was devastated by Covid leaving so many without work, businesses closed and the local community needed help.
Seeing this need we stepped up and financed the purchasing, packing, and delivery of life bags all over Phuket.
Here’s a quick look at what we did in May:
Here at 5 Star Marine, we passed a huge milestone this April (2021) – of over 14 months of continuous efforts supporting vulnerable communities in need situated in and around the Phuket and Phang Nga areas.
Over 60-weeks of donations have produced an incredible amount of these Life Bags; more than 160,000 have been paid for, packed, and delivered to date. Each one containing staple items such as eggs, oil, noodles, sauces, and rice, among other essentials.
So, what do these numbers actually mean? Well, each Life Bag can feed a family of 4 for 5 days, which means that over the last 14 months we have already helped over 640,000 people, (and counting), get access to basic food supplies. Our teams put themselves out there in the local communities, going out at least twice per week to make these deliveries, so this number is rising every day.
Through this initiative, we are happy to report that we have already made a huge difference and been able to target some of the remote, hardest to reach, and most at-risk areas and islands utilizing our fleet of 5 Star Marine speedboats.
Even the current and previous waves of Covid-19 here did not halt our charity drives. After seeing first-hand how much devastation was caused to the local economy, our 5 Star Marine team now continues to work even harder to find solutions to continue these indispensable efforts.
We have worked long and hard to build trusted relationships with a network of local OrBorTors, and these connections have enabled us to get insights into the real needs of these communities. So, we are able to identify the highest priority villagers, and where to focus efforts several times a week. The necessity for these Life Bags is now, sadly, greater than ever.
Packing had previously been at Sutai Muay Thai on Saturday mornings by teams of volunteers and schools; in a Covid-19 safe and TAT SHA compliant way. However, as the number of active cases in Phuket has increased, the decision was made to keep everyone safe by reducing the number of packers and revert back to the original core group of 5 Star Marine and Sutai Muay staff (April 2021). With an ever-increasing need for Life Bags as the months go on, it means that our small-scale team will work around the clock to ensure no one is left out.
Our scaled-back team recently managed to finish 1,000 Life Bags in a long 6-hour packing window. To put this into perspective, this would normally have taken just 1 hour with the usual volunteer numbers. However, our team didn’t stop there and after finishing the mammoth packing task, they then went on delivering them without a break.
During the past few months, we have received increasingly frequent and anguished requests for help. Community visits have clearly highlighted that some villagers are desperate, they simply don’t know where to turn, and they are truly struggling.
However, in order to prepare for the road ahead, we at 5 Star Marine have increased our own funds available for donation; meaning we can help more people in need. We will continue to help the communities during this pandemic, and beyond too.
With an understanding that plastic usage during food donations is not ideal, we have teamed up with UWC Thailand to come up with solutions and ways to reduce this.
So, please rest assured that throughout this pandemic, we have and will continue with the buying, packing, and distribution of Life Bags to the communities who rely on us, and often have no other means of getting food.
Please follow @5StarMarinePhuket on FB to see our donation activities. Also, when packing efforts resume, (please note these are currently paused for the safety of volunteers and staff), then why not volunteer some of your time to help out – this really will make a difference.
Stay safe and be kind.
From the 5 Star Marine team.