We have been asked a lot the last month or so what happens to a Private Boat Tour if the weather is bad, the wind is high or the sea is rough. It’s a good question and relevant this September and October as we are still in the Phuket Wet Season.
The answer is different from company to company. For example, today as I write this the rain is bucketing down but I am seeing video footage of tours going out.
Now in some cases, the Private Boat Tours will go out in bad weather as the customer requests it but in other cases, the companies do not allow for cancellations.
Here at 5 Star Marine Phuket, we offer a flexible cancellation policy. The policy allows you to cancel a tour up to the day before the tour for any reason without needing to lose a deposit or make full payment.
On the day of the tour if the weather is poor cancellation is allowable for the weather. This means we will not force you, your family or friends to take a tour in bad weather, sea conditions or wind conditions.
We wish your private boat experience to be a GREAT experience and the only way to do that is ensure we have good conditions for you, our customers. So to be clear, as a responsible Private Boat Company we will always give you the option to cancel ON THE DAY of your TOUR if the weather is bad.
IF you wish to go out this is your choice but we will never force you to take a trip just because you are booked. This is something that our company does differently from most private boat companies in Phuket.
We are active members of many different forums in the Phuket area and often see visitors asking for trip recommendations and past visitors often reply with comments like “Go Early Too Miss the Crowds.”
Now this may seem like a good recommendation as this is how some group tour companies market themselves. But it’s important to understand that it’s not necessary to go early to miss the crowds, like it’s also not necessary to go late.
A great private boat tour company can design a program which avoids the crowds at any time. For example the team here at 5 Star Marine design programs that leave anywhere from 6am to 2pm from the pier.
Why such a big range in private boat tour start times?
The answer is simple, we are designing programs that suit our customers needs and also the wind, sea and rain conditions that we see occurring on the day. As every single private boat tour we conduct here in Phuket is customised and designed to meet you, our customers needs, every single private boat tour is different.
Some tours dictate we leave early, some dictate we leave late. For example, right now we are in Low Season (it’s the rainy / monsoon season in Phuket from mid May to October) which means that we have high winds in the afternoon, starting from around 2pm. This suggests that if we have a route plan that goes out into the open season, we should suggest an earlier leaving time.
How Can You Know What Is Your Best Leaving Time?
Again the answer is simple. Ask an experienced private boat tour provider who cares more about your experience than your money. When you are booking with the tour provider ask what wind, sea and rain conditions they are expecting for the next day. If they answer you without checking any apps, then probably don’t trust them, they just wanted your money. Instead just message us and we’ll let you know even if you’re not booking with us.