The Need Continues, and So Will We

From July 1st, 2021 we welcomed a positive and critical step in the right direction; with the opening of the Phuket Sandbox. With hopes that this will help jump-start the return of international tourism and the economic benefits that come with this for an island such as Phuket.

We are all hopeful that this will be a welcome development for southern Thailand and eventually the rest of the country. However, we know that this is going to take some time, and while it ramps up slowly, we understand that the need for food and our vital life bag efforts continue to be hugely important to many communities.

So, we continue to get our volunteers together to organize our life bag packing efforts, each and every Saturday at 10 am at Sutai Muay Thai. But it doesn’t stop there, once the huge packing efforts are complete the 5 Star Marine teams carry on through to distribution by truck or boat to some of the most suffering communities in and around Phuket. 

No matter what, we do what we can to help and will continue to do so until such time that tourism returns to more normal levels. 

The Life of a Life Bag – Video by Chris Parker

5 Star Marine was thrilled to welcome Chris Parker, (from Retired Working For You), as he joined their usual weekly efforts to see exactly what goes on behind the scenes of each vital life bag.

Chris Parker got an inside glimpse of how things work right from the organized packing efforts by volunteers at Sutai Muay Thai, to the distribution to some of the most suffering communities in and around Phuket. He joined the distribution efforts by truck and then headed out on the sea to get to some of the harder-to-reach places which the 5 Star Marine have been able to serve using their speedboats for deliveries.

In his follow-up, hard-hitting video, you get to see where these life bags go, and how vitally important they have become for the worst-hit communities around us here. 

In Chris’ own words: What 5 Star Marine in Phuket, Thailand have done during the past 14 months is nothing short of unbelievable. This video will tell the story about how, when the pandemic struck, one man decided to begin helping those in need on his home island and as the need grew, so did the effort. Today, One Phuket has handed out more than 210,000 ‘Life Bags’ with daily essentials for a local family who have no income. On Phuket, where tourism is basically everything, this has provided a lifeline and gotten many through this challenging year. 

The news in Bangkok and Thailand has been mostly bad this past year, but the Phuket Sandbox is reopening travel and bringing hope to the locals who are looking to get back on their feet. So book a ticket and be a hero!”

5 Star Marine is so grateful to Chris for filming this emotional and honest video and for helping to raise awareness by sharing this story on his YouTube platform also; all much appreciated. 

What a Year!

We know that uncertainty remains at unprecedented levels globally, but we wanted to take a moment to look back on all the positive experiences from the last year, to realize how far we have come – and wow what a year it has been for us.

We took time to regroup and focus on reprioritizing our efforts in the last 12 months, and this meant rolling up our sleeves and getting busy. We re-evaluated in order to understand where new opportunities could open up for us and where they made sense. We continued supporting the vulnerable communities and the people around us via our charity efforts. We focused on the upside wherever we could see or create one. We wanted to look at where we could add value to our community and what we should be doing during this time.  

All in all, we are feeling positive about the future and wanted to share our top positive moments from the last year with you: 

1. Adding To Our Fleet

Let’s start with our speedboat fleet, which has doubled in size; we now have a total of 12 Private VIP Speedboats which offer day and multi-night tours out of Phuket and Krabi. We introduced our first VIP Luxury Cruiser, which is a proud extension to our current speedboat fleet and offers a truly unique experience on the water.

2. New Premises

To accommodate our growing fleet size, the domestic market support, and prepare for the return of international tourists, we moved piers and into a new office at Boat Lagoon, Phuket. Our new glass-fronted office is a more welcoming environment for all our loyal VIP customers and future private tours. 

3. Once In A Lifetime Experiences

We are humbled and know how lucky our crew, staff, and guests have been in the last year. We had the opportunity to experience Phuket and the Islands like NEVER before. Deserted beaches, empty turquoise lagoons and even being some of the first people to climb the new 3600 Krabi Viewpoint. We made unforgettable memories and feel blessed to have these with us forever.

4. New Tour Options

We introduced overnight and multi-day tours to our Phuket and Krabi markets. This included supplying private guests with island hotel return transfers, and adding new day trip locations such as Koh Ngai, Koh Mook, and Koh Kradan. We also had some exciting and memorable multi-night tours to paradise locations such as Koh Lipe, where our guests experienced manta rays and turtles amongst other stunning marine life. 

5. Our Charity Efforts Kept Going

We financed, packed, and delivered over 190,000 Life Bags to support the local, vulnerable communities; not only in Phuket but in the hard-to-reach surrounding islands where help was so greatly needed. Our teams of staff and volunteers have worked tirelessly ordering, packing, managing logistics, and delivering these food-based Life Bags for over 15 months now. Often exhausted from the sheer scale of efforts, our teams have stood strong and kept these efforts going each and every week –  We want to say a big THANK YOU to everyone who has been involved in this critical effort.

Here’s to more positive times ahead in 2021 and beyond. 

46800 Meals Distributed In The Last 14 Days

As Covid continues to restrict the local Phuket economy our team here at 5 Star Marine, lead by Shaun Stenning continues to dig deep and help the community. The third wave of Covid created more devastation than any other wave has.

This means that our team has had to step up and deliver more life bags and meals than ever before. Take a quick look at the last 14 days in review: 

A Snapshot Of Our Life Bag Program In May​ 2021

If you didn’t know, for the last 14 months our business has been helping our local community survive through one of the most economically trying times ever seen.

As a tourist island, Phuket was devastated by Covid leaving so many without work, businesses closed and the local community needed help.

Seeing this need we stepped up and financed the purchasing, packing, and delivery of life bags all over Phuket.

Here’s a quick look at what we did in May:

April And May – Toughest Months Of Covid

We are often asked if we are continuing with our donation work during 2021.

The answer is YES. Not only are we continuing with our donation work we have increased the amount we are donating and the frequency of our donations.

During April Phuket saw a resurgence of Covid with daily case numbers creating concern with our Provincial Government.

To curb case numbers the Government introduced restrictions that severely limited the already limited amount of business that we could conduct.

This created an increase in demand for life bags as people who were “surviving” left with no road to income.

In response to this, we increased the number of life bags we were packing and delivering.

You can see a short summary of the last 2 weeks of packing and delivery below:

Community Efforts and Preparing for the Road Ahead

Here at 5 Star Marine, we passed a huge milestone this April (2021) – of over 14 months of continuous efforts supporting vulnerable communities in need situated in and around the Phuket and Phang Nga areas.

Over 60-weeks of donations have produced an incredible amount of these Life Bags; more than 160,000 have been paid for, packed, and delivered to date. Each one containing staple items such as eggs, oil, noodles, sauces, and rice, among other essentials.

So, what do these numbers actually mean? Well, each Life Bag can feed a family of 4 for 5 days, which means that over the last 14 months we have already helped over 640,000 people, (and counting), get access to basic food supplies. Our teams put themselves out there in the local communities, going out at least twice per week to make these deliveries, so this number is rising every day.

Through this initiative, we are happy to report that we have already made a huge difference and been able to target some of the remote, hardest to reach, and most at-risk areas and islands utilizing our fleet of 5 Star Marine speedboats.

Even the current and previous waves of Covid-19 here did not halt our charity drives. After seeing first-hand how much devastation was caused to the local economy, our 5 Star Marine team now continues to work even harder to find solutions to continue these indispensable efforts.

We have worked long and hard to build trusted relationships with a network of local OrBorTors, and these connections have enabled us to get insights into the real needs of these communities. So, we are able to identify the highest priority villagers, and where to focus efforts several times a week. The necessity for these Life Bags is now, sadly, greater than ever.

Packing had previously been at Sutai Muay Thai on Saturday mornings by teams of volunteers and schools; in a Covid-19 safe and TAT SHA compliant way. However, as the number of active cases in Phuket has increased, the decision was made to keep everyone safe by reducing the number of packers and revert back to the original core group of 5 Star Marine and Sutai Muay staff (April 2021). With an ever-increasing need for Life Bags as the months go on, it means that our small-scale team will work around the clock to ensure no one is left out.

Our scaled-back team recently managed to finish 1,000 Life Bags in a long 6-hour packing window. To put this into perspective, this would normally have taken just 1 hour with the usual volunteer numbers. However, our team didn’t stop there and after finishing the mammoth packing task, they then went on delivering them without a break.

During the past few months, we have received increasingly frequent and anguished requests for help. Community visits have clearly highlighted that some villagers are desperate, they simply don’t know where to turn, and they are truly struggling.

However, in order to prepare for the road ahead, we at 5 Star Marine have increased our own funds available for donation; meaning we can help more people in need. We will continue to help the communities during this pandemic, and beyond too.

With an understanding that plastic usage during food donations is not ideal, we have teamed up with UWC Thailand to come up with solutions and ways to reduce this.

So, please rest assured that throughout this pandemic, we have and will continue with the buying, packing, and distribution of Life Bags to the communities who rely on us, and often have no other means of getting food.

Please follow @5StarMarinePhuket on FB to see our donation activities. Also, when packing efforts resume, (please note these are currently paused for the safety of volunteers and staff), then why not volunteer some of your time to help out – this really will make a difference.

Stay safe and be kind.

From the 5 Star Marine team. 

Important Update on Cancellations – April 2021

Customers

At 5 Star Marine, we are proud to say that you, our valued customers, always remain our top priority. This means that if you would like to cancel your April adventure on the sea with us, we will happily provide a refund of your deposit, no questions asked.

We understand that right now, with everything going on, you might want to postpone your plans until you feel safer traveling. We will honor all cancelations – not with credit notes, but with honest fast refunds. 

Just get in contact with us via the booking channel that you used and provide us your bank details so we can swiftly process your refund.

We are dedicated to making your time on the sea a 5-star experience in every way, and look forward to welcoming you back in the future should you decide to cancel your current booking. 

Community

5 Star Marine wants to reassure everyone that our essential community work will continue; supporting the most vulnerable people with our life bag donation program we have been running for over 14 months to date. Our life bags are crucially needed to help those in need during this economic crisis; each one supports a family of 4 people for 5 days.

Please note that our volunteering packing life bag efforts at Sutai Muay Thai on Saturday mornings will pause for the time being. This decision was made (6th April 2021) as a proactive measure in the interests of all our volunteers’ safety. Please rest assured that life bags will still be packed and distributed, but only by 5 Star Marine staff in a controlled environment.

5 Star Marine Supports One Phuket

5 Star Marine together with Sutai Muay Thai continues to collectively pool their resources to assist vulnerable communities in and around Phuket and Phang Nga and has done so for over a year now. To date they have donated in excess of 150,000 life bags; each one containing enough staple supplies to feed a family of 5 for around 4 days.

The fleet of 5 Star Marine speedboats has been critical to this effort, enabling access to some of the most at-risk areas. This has allowed their charity efforts to go further afield, reaching vulnerable communities in smaller villages and islands as well as across Phuket itself. 

Last month (February 2021) saw the launch of One Phuket; born from a small group of local residents, charities, and businesses coming together to collaborate on how to help those most in need during this unprecedented economic crisis. 5 Star Marine are proud to fully support One Phuket’s operational efforts and are working collectively on several elements of this crucial charity drive.  

One Phuket is now turning its attention to finding long-term, durable solutions to help get the people of Phuket through this pandemic, and beyond. They have come together to see how best they should combine with existing initiatives taking place, for the greater good of the most vulnerable communities. Some of their efforts will focus on opportunities that result in job creations, and hopefully a more sustainable future for our beautiful island. 

 5 Star Marine has ramped up their own philanthropy work by taking on all of the ordering, packing, and deliveries of life bags for One Phuket. With over a year of experience in this area, they are also fully supporting One Phuket by sharing guidance and best practices in the areas of operations and government regulations among others.

5 Star Marine also will support One Phuket on an ongoing basis, providing donations and funding necessary to reach life bag goals when required.  

5 Star Marine has built trusted relationships with a network of local OrBorTors via previous outreach campaigns. These connections have enabled them to get immediate information from behind the scenes on the real needs of these communities and work on this intelligence. This sort of information is critical and will be shared with One Phuket to help their charity efforts where they are needed most. 

Although 5 Star Marine does not take donations, One Phuket does and is asking for monthly or one-off donations however big or small; every little help.

Please join their Facebook group to find out more and see how you can get involved.

https://www.facebook.com/groups/onephuket

UWC Lends a Helping Hand to 5 Star Marine

 

5 Star Marine and Sutai Muay Thai continued to support vulnerable communities in and around Phuket and Phang Nga for over a year now, and to date, we have exceeded over 150,000 life bag donations, (each of the bags contains enough staple supplies to feed a family of 5 for around 4 days). 5 Star Marine’s speedboats enabled to access some of the most at-risk areas and allowed the charity efforts to go further afield. 

Given the complete scale of operations, they recently put out a petition, not for donations, but for more people to help packing of donation bags. So when UWC Thailand International School proposed that they could help as part of their community and Extra-Curricular Activities (ECA’s), this offer was gratefully received. More helping hands was exactly what 5 Star Marine was looking for!  

Packing and delivering over 2,000 life bags each and every week is an immense commitment and the 5 Star Marine team has committed a significant amount of time and effort already. Now thankfully, we have more willing volunteers, as students and teachers help out weekly both on and off-campus.

The school will be providing a 20+ strong team of students and teachers each Saturday to assist with the community packing at Sutai Muay Thai. These sorts of activities are a vital part of student life and learning; providing an opportunity to bring students, staff, and parents, (as well as the wider community), together.

In addition to the off-campus efforts, there will be a weekly group of students (up to around 50), who will aim to pack 1,000 life bags each week for this worthy initiative. In true UWC style, the school has launched a competition inviting all students to challenge the packing process and in particular to look at how to reduce plastic usage, reuse, or recycle elements of the current food packing practices. 

5 Star Marine team are grateful for the hands-on deck needed, and the response from UWC has been a perfect fit to help with these donation efforts. They continue to take the safety of all school and other volunteers, beneficiaries, and staff as of paramount importance, with all donation activities being overseen by public health officers and local arbiters; adhering to screening, sanitizing, and queuing with social distancing guidelines.