We have been asked a lot the last month or so what happens to a Private Boat Tour if the weather is bad, the wind is high or the sea is rough. It’s a good question and relevant this September and October as we are still in the Phuket Wet Season.
The answer is different from company to company. For example, today as I write this the rain is bucketing down but I am seeing video footage of tours going out.
Now in some cases, the Private Boat Tours will go out in bad weather as the customer requests it but in other cases, the companies do not allow for cancellations.
Here at 5 Star Marine Phuket, we offer a flexible cancellation policy. The policy allows you to cancel a tour up to the day before the tour for any reason without needing to lose a deposit or make full payment.
On the day of the tour if the weather is poor cancellation is allowable for the weather. This means we will not force you, your family or friends to take a tour in bad weather, sea conditions or wind conditions.
We wish your private boat experience to be a GREAT experience and the only way to do that is ensure we have good conditions for you, our customers. So to be clear, as a responsible Private Boat Company we will always give you the option to cancel ON THE DAY of your TOUR if the weather is bad.
IF you wish to go out this is your choice but we will never force you to take a trip just because you are booked. This is something that our company does differently from most private boat companies in Phuket.
Often we have guests ask us via message or at one of our agent locations across Phuket why the native weather applications on iPhones or Android devices often predict rain each day but the predictions are incorrect.
The answer is difficult to be honest. When we are running Private Boat Tours we often use a combination of applications to predict the weather and then on the day of a tour we will also use a number of other applications as well.
When it comes to forecasting rain or sunshine a lot of people make the mistake of taking the forecast for Phuket and applying it to the island destination that they are intending to visit.
For example, we may have a forecast for rain in Phuket, but no rain in Phi Phi. So it’s important to look at the correct forecast model, for your intended destination and then also check things like wind condition, radar, tide and waves.
For each of these things we use different apps as in our experience no single app gives you an accurate prediction of Phuket’s weather conditions.
Often we can be out on the boat in beautiful sunshine snorkeling while our offices in Phuket are being drenched with torrential rain. A good Private Boat Charter company will be able to to tell you the best time to leave the pier, the best time to come back and how to avoid the rain.
Where a Group Tour provider is restricted by route and Gasoline allowances, this is not something that you will find here at 5 Star Marine. We will adjust programs to suit weather conditions and ensure you are a smooth, comfortable ride.