The Need Continues, and So Will We

From July 1st, 2021 we welcomed a positive and critical step in the right direction; with the opening of the Phuket Sandbox. With hopes that this will help jump-start the return of international tourism and the economic benefits that come with this for an island such as Phuket.

We are all hopeful that this will be a welcome development for southern Thailand and eventually the rest of the country. However, we know that this is going to take some time, and while it ramps up slowly, we understand that the need for food and our vital life bag efforts continue to be hugely important to many communities.

So, we continue to get our volunteers together to organize our life bag packing efforts, each and every Saturday at 10 am at Sutai Muay Thai. But it doesn’t stop there, once the huge packing efforts are complete the 5 Star Marine teams carry on through to distribution by truck or boat to some of the most suffering communities in and around Phuket. 

No matter what, we do what we can to help and will continue to do so until such time that tourism returns to more normal levels. 

The Life of a Life Bag – Video by Chris Parker

5 Star Marine was thrilled to welcome Chris Parker, (from Retired Working For You), as he joined their usual weekly efforts to see exactly what goes on behind the scenes of each vital life bag.

Chris Parker got an inside glimpse of how things work right from the organized packing efforts by volunteers at Sutai Muay Thai, to the distribution to some of the most suffering communities in and around Phuket. He joined the distribution efforts by truck and then headed out on the sea to get to some of the harder-to-reach places which the 5 Star Marine have been able to serve using their speedboats for deliveries.

In his follow-up, hard-hitting video, you get to see where these life bags go, and how vitally important they have become for the worst-hit communities around us here. 

In Chris’ own words: What 5 Star Marine in Phuket, Thailand have done during the past 14 months is nothing short of unbelievable. This video will tell the story about how, when the pandemic struck, one man decided to begin helping those in need on his home island and as the need grew, so did the effort. Today, One Phuket has handed out more than 210,000 ‘Life Bags’ with daily essentials for a local family who have no income. On Phuket, where tourism is basically everything, this has provided a lifeline and gotten many through this challenging year. 

The news in Bangkok and Thailand has been mostly bad this past year, but the Phuket Sandbox is reopening travel and bringing hope to the locals who are looking to get back on their feet. So book a ticket and be a hero!”

5 Star Marine is so grateful to Chris for filming this emotional and honest video and for helping to raise awareness by sharing this story on his YouTube platform also; all much appreciated. 

5 Star Marine – TAT SHA Plus Approved

5 Star Marine pride themselves on continuously striving to remain an industry leader in all areas; and they were in fact one of the first private boat companies in Phuket to be awarded the TAT SHA Certification in 2020, followed by the TAT SHA Plus Certification in 2021.

As the Phuket Sandbox officially reopened to international guests on July 1st, 2021, this means that international travelers can be assured of their safety with 5 Star Marine’s speedboat tours. The Tourism Authority of Thailand awarded 5 Star Marine with this certification, as a tourism-related business on the island; and the Amazing Thailand Safety and Health Administration Plus Certificate is now proudly held by the company. 

The TAT SHA Plus symbol shows customers that the business has been certified as adhering to all public health measures set up for Covid-19 safety. Although it only requires 70% of employees to have been fully vaccinated as part of the “Phuket Must Win” vaccination rollout – 5 Star Marine have gone over and above with 100% of employees having been fully vaccinated.   

This private speedboat tour company has taken extensive measures to ensure that its speedboats, staff, crew, policies, and procedures are industry-leading. Not only have they been accredited by the Thai Government by proving they competently following ‘Covid-19 Safe Guidelines and Principles’, but they have also gone the extra mile so that you can rest assured of all aspects of health and safety during this unprecedented time.

5 Star Marine is proud to be one of the first TAT SHA Plus certified tourism services and looks forward to welcoming more domestic and international travelers onboard for once-in-a-lifetime experiences on their private speedboats in 2021. 

46800 Meals Distributed In The Last 14 Days

As Covid continues to restrict the local Phuket economy our team here at 5 Star Marine, lead by Shaun Stenning continues to dig deep and help the community. The third wave of Covid created more devastation than any other wave has.

This means that our team has had to step up and deliver more life bags and meals than ever before. Take a quick look at the last 14 days in review: 

New Offices, Same 5 Star Service

We are excited to announce that we have been keeping ourselves busy in the last few days by taking a giant (out of water) leap and moving into our brand-new office space. This has been a natural progression for us, as we continue to expand our business to meet new domestic and international market demands. 

Unfortunately, due to the Covid-19 situation, we are not able to do our grand opening just yet and invite you all to see our new space; however, with our tours now resuming, and international bookings coming in, plus our valued customers coming into our offices it is important you all know where we are now located. 

Don’t worry, we are still based in Boat Lagoon, Phuket; and to make things easy we have remained on the same side of the pier, just a little further down (about 150 meters) in our new two-story glass office. 

We are just settling into our new space, and as we all know things take a little time to get just right, but we hope to welcome you for the grand opening as soon as we are able to.

Please follow the Google Maps link below to meet us for your tour, or feel free to drop by if you fancy saying hello and seeing the team!

https://g.page/5StarMarinePhuket?share

A Snapshot Of Our Life Bag Program In May​ 2021

If you didn’t know, for the last 14 months our business has been helping our local community survive through one of the most economically trying times ever seen.

As a tourist island, Phuket was devastated by Covid leaving so many without work, businesses closed and the local community needed help.

Seeing this need we stepped up and financed the purchasing, packing, and delivery of life bags all over Phuket.

Here’s a quick look at what we did in May:

Community Efforts and Preparing for the Road Ahead

Here at 5 Star Marine, we passed a huge milestone this April (2021) – of over 14 months of continuous efforts supporting vulnerable communities in need situated in and around the Phuket and Phang Nga areas.

Over 60-weeks of donations have produced an incredible amount of these Life Bags; more than 160,000 have been paid for, packed, and delivered to date. Each one containing staple items such as eggs, oil, noodles, sauces, and rice, among other essentials.

So, what do these numbers actually mean? Well, each Life Bag can feed a family of 4 for 5 days, which means that over the last 14 months we have already helped over 640,000 people, (and counting), get access to basic food supplies. Our teams put themselves out there in the local communities, going out at least twice per week to make these deliveries, so this number is rising every day.

Through this initiative, we are happy to report that we have already made a huge difference and been able to target some of the remote, hardest to reach, and most at-risk areas and islands utilizing our fleet of 5 Star Marine speedboats.

Even the current and previous waves of Covid-19 here did not halt our charity drives. After seeing first-hand how much devastation was caused to the local economy, our 5 Star Marine team now continues to work even harder to find solutions to continue these indispensable efforts.

We have worked long and hard to build trusted relationships with a network of local OrBorTors, and these connections have enabled us to get insights into the real needs of these communities. So, we are able to identify the highest priority villagers, and where to focus efforts several times a week. The necessity for these Life Bags is now, sadly, greater than ever.

Packing had previously been at Sutai Muay Thai on Saturday mornings by teams of volunteers and schools; in a Covid-19 safe and TAT SHA compliant way. However, as the number of active cases in Phuket has increased, the decision was made to keep everyone safe by reducing the number of packers and revert back to the original core group of 5 Star Marine and Sutai Muay staff (April 2021). With an ever-increasing need for Life Bags as the months go on, it means that our small-scale team will work around the clock to ensure no one is left out.

Our scaled-back team recently managed to finish 1,000 Life Bags in a long 6-hour packing window. To put this into perspective, this would normally have taken just 1 hour with the usual volunteer numbers. However, our team didn’t stop there and after finishing the mammoth packing task, they then went on delivering them without a break.

During the past few months, we have received increasingly frequent and anguished requests for help. Community visits have clearly highlighted that some villagers are desperate, they simply don’t know where to turn, and they are truly struggling.

However, in order to prepare for the road ahead, we at 5 Star Marine have increased our own funds available for donation; meaning we can help more people in need. We will continue to help the communities during this pandemic, and beyond too.

With an understanding that plastic usage during food donations is not ideal, we have teamed up with UWC Thailand to come up with solutions and ways to reduce this.

So, please rest assured that throughout this pandemic, we have and will continue with the buying, packing, and distribution of Life Bags to the communities who rely on us, and often have no other means of getting food.

Please follow @5StarMarinePhuket on FB to see our donation activities. Also, when packing efforts resume, (please note these are currently paused for the safety of volunteers and staff), then why not volunteer some of your time to help out – this really will make a difference.

Stay safe and be kind.

From the 5 Star Marine team. 

Closure Notice

IMPORTANT NOTICE: As of today (Sunday 18th April) 5 Star Marine are pausing all tours for 14 days, in line with the brand-new Government requirement announcement. In summary, these new guidelines outline that:

1. Restricted Activities – underwater pursuits are prohibited, including snorkeling/diving;

2. Restricted Areas – Phuket is a ‘red zone’ which means our speedboats cannot access Phi Phi and Krabi areas, etc.

To make these newest requirements as seamless as possible for all our customers, please get in touch and we will honor all cancellations (no matter how far in advance) with honest, 100% refunds. Please rest assured we are doing everything possible to keep everyone safe, and the Government provincial team will be cleaning our pier, boats, and office, plus all staff members are receiving the PCR Covid-19 test.  

Throughout this challenging time, we will continue to maintain and support our staff and community donation programs – We understand that the community needs us now. . . more than ever. 

Phang Nga Bay Private Boat Tour

I am often asked when I join our customers on tour what is my favorite destination to visit on a Private Boat Tour. The answer to the question is difficult and my answer will change dependent on the season. But one part of my answer will always stay the same and that is that Phang Nga Bay is the most visually stunning above-the-water area to explore.

Why Is Phang Nga Bay So Stunning?

With 47 Islands in the Bay (I think there is more, but at 47 who’s counting?) just entering Phang Nga Bay is a stunning and moving experience. As you cruise into the bay and see the length of the bay, the number of islands, the stalactites, and formations you will be stunned.

I often say to our customers that entering Phang Nga Bay is like stepping into a Jurassic Park movie. The setting is very similar and the feeling of the bay is amazing. As you look around Phang Nga Bay and marvel at how the island formations were made, how some of the stalactites have grown you really start to appreciate it’s a true wonder.

Is James Bond Island In Phang Nga Bay?

While Phang Nga Bay is better known to tourists as the area where James Bond Island is located, to me as a Private Boat Charter Company I truly believe that James Bond Island is just one of many stunning islands and formations in Phang Nga Bay.

I feel the overwhelming joy that James Bond was filmed in Phang Nga Bay as it gives a marketing attraction and motivation to enter the Bay. But the reality is that once you are in the Bay James Bond Island becomes irrelevant as you marvel at the true wonder and beauty of Phang Nga Bay.

There is no better way to explore Phang Nga Bay, the Mangroves, the Hongs, and the Hidden Caves than by Private Speedboat. Let us take you on a journey into the mystical Phang Nga Bay.

Frequently Asked Private Boat Charter Questions

As we continue to grow our customer base and offer more unique Private Boat Charter Experiences it’s important we feel to write a post that offers answers to our most asked questions.

Find some of our most frequently asked questions answers below:

What Do You Have On Your Private Boat?

In all of our Private Boat Charters, we include Water, Soft Drink, Fresh Fruit, Masks, Snorkels, Life Jackets, Beach Mats, and Fins. At request, we can put on an outdoor cushion, picnic equipment, plastic cups, wine glasses, and more. If we have it in supply we are happy to place it onboard for you.

Can We Bring Our Own Alcohol?

You are more than welcome to bring Alcohol on board. We have an icebox on all of our boats with plenty of ice to cool down and keep cool your Alcohol. Additionally, we can purchase alcohol for you and place it on board and you can pay the receipt of the purchase.

We do not mark up on Alcohol purchases and do not charge corkage fees.

How Long Do We Have The Private Boat For?

Quite simply put, we do not limit time on our boats. We hire out our boats once per day so the boat is available to you for the day. Whether you want to start at sunrise or finish at sunset we do not mind as long as it’s safe to be out we will stay out with you.

Do You Include Return Pier Transfers In Your Pricing?

Our price quotes do not include Transfers from your Hotel to our pier. We can provide this service to you at an additional price with no issues. Our team of drivers are professional, safe, and have baby seats available for you.

Do You Include National Park Fees In Your Pricing?

National Park Fees are not included in our pricing, this is an extra charge that is payable on the day direct to the National Park officers. As this is not a fee we collect we prefer for you to pay it directly to the National Park Officers.

Do You Include Lunch In Your Pricing?

We do not include lunch in our pricing. For an extra charge, we can organize a picnic lunch for you, or you can ask our Guide for a recommendation on the best restaurants for you on your tour. The reason we don’t include lunch is that most packaged lunch options are limited and do not cater to everyone’s needs. We prefer to allow you to select the meal you want at the price you are willing to pay.