5 Star Marine Covid Update January 2021
After a pretty rough 2020, we were hoping that 2021 would see a more stable and predictable Domestic Tourism market and the return in a small way of an international tourism market. The reality is that the start of 2021 has seen a lot of uncertainty combined with a resurgence in Covid 19 cases here in Thailand.
To date, Phuket has been lucky enough to not have reported many cases from the recent outbreak but with the amount of inter-provincial travel that occurred over the New Year period, it’s a matter of time before more cases are reported.
What Is 5 Star Marine Doing In Response To The Covid Resurgence?
At this time the Provincial Government of Phuket has not restricted our business or Private Boat Tour companies from operating. We have been ordered to increase the amount of Covid Screening we are doing at our pier.
So in response to the Covid Resurgence, we have implemented as follows:
1. Travel Advice – We have advised customers of ours that have booked multi-day tours outside of the Phuket Province about the possible effect that Covid will have on our ability to complete these tours. We have offered our customers the ability to cancel and refund their tours. We do not offer credits or deferred dates, we prefer to provide full refunds and wait for the government response to Covid to stabilize.
2.One Day Tours – We are operating all of our single-day tours to Phi Phi, Raya, Phang Nga Bay, Hong island, and beyond as normal. For these tours, you will be screened at the pier per our normal TAT SHA accreditation with hand sanitizer and medical masks available on all our boats.
3.Staff Screening – We are screening all of our staff per our TAT SHA regulations and response plan. To date, our staff has not returned any failed screenings but we continue to monitor the situation.
4.Boat Cleaning – We deep clean our boats daily, sanitize all our equipment, and use recommended and regulated procedures to do this in addition to our Company Response Plan which has been in play since March 2020.
Do You Have Availability?
For certain we have bookings and availability on all our boats. Due to orders issued by the BMA and advice provided to inter-provincial travelers a lot of our pre-bookings have now canceled and crews of all our boats are available to complete tours upon request.
Will You Continue Your Donation Program?
We have recommitted with our volunteer team to continue our Life Bag donation program in 2021 with the first day of packing starting on January 4th, 2021.