NEWS UPDATE – Sandbox Customers Island Tours

ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/


PART 1: New Rules for Sandbox Customers  

Phuket recently announced some changes for Sandbox customers; what they can do and where they can go. A brand new update states that Sandbox customers can now go to some other islands after their 7th day of being in Phuket (they were previously only allowed to travel to a handful of different islands after day 14 here).

Sandbox customers can currently go to Koh Racha, Coral Island, and Mai Ton. From 1st August the Sandbox scheme will extend further to allow guests to travel to Phi Phi and Phang Nga Bay which includes James Bond Island. Hong Krabi might also be added to this list, but this is not confirmed at this point.

PART 2: Why should Sandbox customers take a Private Tour?

We are not running ‘joining group tours’ for Sandbox customers. This is because we are simply trying to minimize the effect a potential positive Covid-19 test would do on our guests. For example, on a group tour if there was one positive case on the boat, then everyone else who went on the boat would need to quarantine too. So, the safest way to take a boat tour is with your friends or family you traveled herewith, (you probably came in on the same flight and are staying together also).

PART 3: How is Sandbox helping the local Phuket Community?

For over 16 months Thailand has been economically devastated, and we have been running a food relief program during this time for an island that depends on tourists to survive. So, the Sandbox is the first step to reopening Phuket and inject some much-needed funds back into the economy. It also provides opportunities for the locals to start working and earning again as demand very slowly starts to return.

Of course, we recognize there are risks associated, but by international tourists coming here, booking hotels, eating at restaurants, taking day tours, taxis, etc. it all helps local people start working again. The good news is that money is being injected into our economy by the Sandbox program, and for this we are grateful.  With our 5 Star Marine boats out on tour, it is supporting our captains, boat crew, admin staff, transfer drivers, plus we are supporting other local businesses like Ann’s Kitchen who provide our guest lunches, the shops that supply our soft drinks, and fruit for each boat, etc. The ripple positive effect is beneficial to a number of people and gives Phuket confidence to keep going.

So, we want to say Thank You for supporting us, so we can keep supporting Phuket.

 

Can Sandbox Customers Go Island Hopping?

ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/


Here’s what you need to know about the island hopping, the check-in process, the do’s and the don’ts for your first 14 days as a Sandbox customer:

Where can you go in the first 14 days?

Within the first 14 days of arriving in Phuket, Sandbox customers are currently able to go to:

  • Racha
  • Coral Island
  • Mai Ton
  • A combination of these 3

Where do Sandbox customers depart from?

There are 3 sandbox customer departure points in Phuket, these are:

  • Ao Por
  • Chalong Pier
  • Rassada Pier

What paperwork is required?

Before the departure date, Sandbox customers need to provide:

  1. Passport copy
  2. Vaccination documentation

On the day of the tour please also bring your mobile phone with MorChana app installed.

What happens when you get to the pier?

  1. Check-in on your MorChana app on your mobile phone
  2. Your temperature will be checked
  3. 5 Star Marine team will help submit your documents and paperwork to the Marine Department

After these 3 steps, you are cleared to get onto the boat and can enjoy your day trip!

What happens when you return to pier?

  1. Once again, you will need to check in on your MorChana app on your mobile phone
  2. Your temperature will be checked
  3. You can then get on the bus to return to your hotel

So, as you can see there is plenty that Sandbox customers can enjoy, see and do for a day out at sea. Snorkel or relax on the sandy beaches at Coral Island, try your luck at spotting the friendly dolphins around Mai Ton, or go a little further to the white beaches and fantastic marine life at Racha.

5 Star Marine can help at each step of the way, they have tried and tested the process, are TAT SHA Plus certified, and will make sure you have a day to remember.

Contact us on 093 720 6221 to book your Sandbox-approved day trip.

Stamp and You Shall Receive

Here at 5 Star Marine, we love seeing how much our guests enjoy their travels onboard our private speedboats to Phi Phi, the Similan Islands, Hong Krabi, and beyond. For the past 16 months, our loyal residents have kept us busy exploring the islands around Phuket and Krabi, and now we feel that it is our turn to say ‘Thank you back. 

Say hello to the new and exclusive 5 Star Marine ‘Rewards Passport’ – the ultimate way for us to thank you; our loyal speedboat junkies. We have certainly missed international travel and passport stamps, so we are giving you the chance to feel the travel bug again. Dedicated to our loyal customers, each time you take a VIP speedboat trip with us to the islands in the Rewards Passport, you receive the relevant stamp. Simply collect all 7 destination stamps and you will receive your FREE day trip! No hidden extras, fuel costs, or charges; just a FREE day out with friends or family to create more memorable experiences with us.

For some inspiration on travel within 45 minutes of our pier at Boat Lagoon (and remaining in Phuket waters), you could consider a day trip to Coral Island returning via Mai Ton to try your luck spotting the friendly pod of dolphins. Perhaps a family-friendly day out to the Khai islands where you can enjoy shallow water snorkeling, relaxing on the beaches, and even a picnic lunch which can all be arranged by us.

Alternatively, if you are looking to get away for a night or two, why not enjoy the stunning snorkeling, wildlife, and beaches at Raya with a custom multi-day tour. In addition, from July 11th, 2021 you can explore the iconic and stunning Phi Phi islands again, as these open up to Phuket tourists.  

Wherever you chose for your next booking, just remember to collect your Rewards Passport before you set off, and start collecting your loyalty stamps for Phi Phi, Khai Islands, Raya, James Bond, Hong Krabi, Mai Ton, and the Similan Islands. Once filled with traveling stamps, you can collect your well-deserved reward, a FREE 5 Star Marine day trip experience. 

Thank you once again to all our loyal customers, we are proud that you have put your trust in us and look forward to welcoming you back onboard

Explore more to get more; contact 5 Star Marine on 093 720 6221 to book.

The Life of a Life Bag – Video by Chris Parker

5 Star Marine was thrilled to welcome Chris Parker, (from Retired Working For You), as he joined their usual weekly efforts to see exactly what goes on behind the scenes of each vital life bag.

Chris Parker got an inside glimpse of how things work right from the organized packing efforts by volunteers at Sutai Muay Thai, to the distribution to some of the most suffering communities in and around Phuket. He joined the distribution efforts by truck and then headed out on the sea to get to some of the harder-to-reach places which the 5 Star Marine have been able to serve using their speedboats for deliveries.

In his follow-up, hard-hitting video, you get to see where these life bags go, and how vitally important they have become for the worst-hit communities around us here. 

In Chris’ own words: What 5 Star Marine in Phuket, Thailand have done during the past 14 months is nothing short of unbelievable. This video will tell the story about how, when the pandemic struck, one man decided to begin helping those in need on his home island and as the need grew, so did the effort. Today, One Phuket has handed out more than 210,000 ‘Life Bags’ with daily essentials for a local family who have no income. On Phuket, where tourism is basically everything, this has provided a lifeline and gotten many through this challenging year. 

The news in Bangkok and Thailand has been mostly bad this past year, but the Phuket Sandbox is reopening travel and bringing hope to the locals who are looking to get back on their feet. So book a ticket and be a hero!”

5 Star Marine is so grateful to Chris for filming this emotional and honest video and for helping to raise awareness by sharing this story on his YouTube platform also; all much appreciated. 

5 Star Marine – TAT SHA Plus Approved

5 Star Marine pride themselves on continuously striving to remain an industry leader in all areas; and they were in fact one of the first private boat companies in Phuket to be awarded the TAT SHA Certification in 2020, followed by the TAT SHA Plus Certification in 2021.

As the Phuket Sandbox officially reopened to international guests on July 1st, 2021, this means that international travelers can be assured of their safety with 5 Star Marine’s speedboat tours. The Tourism Authority of Thailand awarded 5 Star Marine with this certification, as a tourism-related business on the island; and the Amazing Thailand Safety and Health Administration Plus Certificate is now proudly held by the company. 

The TAT SHA Plus symbol shows customers that the business has been certified as adhering to all public health measures set up for Covid-19 safety. Although it only requires 70% of employees to have been fully vaccinated as part of the “Phuket Must Win” vaccination rollout – 5 Star Marine have gone over and above with 100% of employees having been fully vaccinated.   

This private speedboat tour company has taken extensive measures to ensure that its speedboats, staff, crew, policies, and procedures are industry-leading. Not only have they been accredited by the Thai Government by proving they competently following ‘Covid-19 Safe Guidelines and Principles’, but they have also gone the extra mile so that you can rest assured of all aspects of health and safety during this unprecedented time.

5 Star Marine is proud to be one of the first TAT SHA Plus certified tourism services and looks forward to welcoming more domestic and international travelers onboard for once-in-a-lifetime experiences on their private speedboats in 2021. 

Private Charter FAQs

Have You Just Booked A Tour? What Happens Next? Watch This Video For Full Details

Once you’ve decided to book a Private Boat Charter with 5 Star Marine your mind naturally wonders what should you bring to the boat to ensure you have a wonderful day?

Our boats are all 2 engine speedboats. You can view a video walkthrough in the video below. Before you do, here are a few quick FAQs about our boat:

Do we have a toilet on the boat? 

  • Yes, our boats are all equipped with onboard marine toilets. 

Do we have a Bluetooth Speaker on the boat?

  • Yes, our boats are all equipped with onboard Bluetooth sound systems.

Do we have an icebox/cooler or esky onboard?

  • Yes, we do fill it with water, soft drinks, and ice. You can add to it as you like.

You can watch a walkthrough of our boats and their facilities here:

 

  • Please take a photo of your data page of your passport and save it on your phone, please bring this with you on the day, it is required for your tour insurance.
  • Towels (we provide cool face towels, to cool off with, but these are not Beach Towels or used for Drying Off. All hotels on the island provide Beach Towels Or Tour Towels, please request from your hotel.)
  • Sunscreen
  • Cash – National Park Fees need to be paid in cash. Also some restaurants and outlets on the island require cash. Please bring in Thai Baht. There is no currency exchange available on our pier and the rate on the island is very low.
  • Drinks (we provide soft drinks and water, but you are welcome to bring your own alcohol onboard at no additional charge)
  • Snacks (fresh fruits will be served)

Lunch – If you wish to stop for lunch then our experienced team can help you decide where would suit your requirements and desired itinerary.  Our guides know a number of great restaurants on each tour program and can recommend for you.  Alternatively we can organize a beach picnic for your tour; we have a selection of western and Thai sharing dishes to select from. See our menu here.

National Park Fees – Most of our tours do not include National Park Fees. You will need to bring Thai Baht to pay this fee to the Park Rangers on the day. They do not accept card or international currency.

The national park fee is not included in your quoted price. Payment for the national park fee can be made at our office before departure.

Here is a good blog post that outlines the different national parks and there associated costs: National Park Fees – How Much Are They?

You can watch the video here:

The tour timing is flexible. Your guide onboard will help to adjust the timing to suit you on the day. The maximum time onboard is 8 hours. As a guide most of our guests are onboard between 5hrs and 8hrs.

The return time to the pier is flexible, your guide onboard will help to set this with you on the day. As a guide, most of our tours return to the pier between 3pm and Sunset.

We recommend coming to the pier minimum 30 minutes before departure. This will give you time to discuss your day luxury tour requirements with your guide to ensure you get the most out of your day.

Yes, we include private minibus transfers from your hotel / villa / residence to the pier for your private speedboat (unless specifically requested otherwise).

As your boat hire with us is private, timing on your tour is flexible.  If you are an early riser and wish to get out early, we can accommodate that.  If you prefer a leisurely breakfast and to get out later we can do that as well.

Our Guide Team recommend to avoid the crowds a pick up from your hotel at either 06:30 AM or 09:30 AM.  This allows us to design your tour program to miss the group tours.

Please note that some of our tours will have specific timing recommended.

For example our Bioluminescence and Phi Phi and James Bond combined tour have different recommended times.

This will be detailed in your confirmation email.

Our pier is in Boat Lagoon, you can find our location on Google Maps here.

73, 20, Tambon Ko Kaeo, Amphoe Mueang Phuket, Chang Wat Phuket 83000, Thailand

If you are transferring to the pier on your own, please show this to your driver:

73,20, ตําบลเกาะแก้ว, อําเภอเมืองภูเก็ต, วัดภูเก็ต 83000, ประเทศไทย

You will get only a ‘suggested’ itinerary, and this is why; when you arrive at the pier we will talk through the day plan, and make suggestions (because there are variables outside of our control like the seawind condition, and tide, etc.) Our concept is a joint idea between you and your guide on the day, for the best experience.

For example, if the tide is high on your Phi Phi private luxury tour date, we suggest you go to Phi Phi Ley first (explore Maya Bay, Pileh Lagoon, go snorkeling near Viking cave), and then in the afternoon head over to Phi Phi Don. However, for a low-tide morning and high-tide afternoon; the itinerary would need to reverse to see Maya Bay at its most beautiful.

This is why the itinerary is suggested, not set in stone. We allow you to add in more snorkeling stops if you please, and take your time; there are no set schedules of rushing for the next stop as you might experience on group tours.

The answer is simple, it is however long you want it to be. As it is a private boat, essentially the boat is yours, and your captain, guide, and crew on the day are there to give you the ultimate day out so they will take into account your requirements and help guide you.

The cost of lunch will vary depending on what you order. You can expect the cost to be similar to a Phuket Restaurant. A good guide is to budget between 100 THB And 700 THB per dish.

We hope to have great weather for your tour. As a private speedboat operator we spend a lot of time studying weather patterns. In the event we predict poor weather for your tour, we would inform you on the morning of your tour. You can then choose to cancel or re-schedule your tour (if available).

Your booking confirmation will include an option to pay a 30% deposit. The deposit is not compulsory. If you prefer you can make payment in full on the day of the tour. Please see our Payment Methods here.

We accept various payment methods for your convenience, including Mastercard, AMEX, Visa, Paypal, bank transfer, or cash. PLEASE NOTE:

  1. If you choose to pay via Mastercard or Visa please note we charge a processing fee of 5%.
  2. If you choose to pay via Paypal please note we charge a processing fee of 5%.
  3. If you choose to pay via American Express Card there is a 5% processing fee.
  4. If you choose to pay via International Bank Transfer please transfer 7 days before your tour to ensure the funds are received in time.
  5. If you plan to pay by foreign currency please note that our in-office rate will not be as good as a licensed money exchange.  It is best to convert your currency into Thai Baht before paying us.

At 5 Star Marine, we ensure that our customers remain our top priority. Therefore, we offer a flexible cancellation policy; so, if you need to cancel your tour, we will honour all cancellations made 24 hours prior to departure with honest, 100% refunds.

While tipping is not compulsary our team would love a tip if you believe the service was worthy of a tip. When asked what we recommended we would suggest 1,000 THB as a good tip.

The Australian Consulate-General in Phuket (also covering Krabi, Phang Nga and Surat Thani) may be able to assist you if you face issues while travelling.

Visit their website for information about the types of services available to you. The latest travel advice for Thailand can be found on the Smartraveller website.

A Snapshot Of Our Life Bag Program In May​ 2021

If you didn’t know, for the last 14 months our business has been helping our local community survive through one of the most economically trying times ever seen.

As a tourist island, Phuket was devastated by Covid leaving so many without work, businesses closed and the local community needed help.

Seeing this need we stepped up and financed the purchasing, packing, and delivery of life bags all over Phuket.

Here’s a quick look at what we did in May:

360 Degrees, Yes Please

Ko Hong Krabi and the smaller Krabi province archipelagos are typically quieter than the more popular Phi Phi or Phang Nga Bay areas. However, the area provides you with everything you could want from a day out with your friends or family – snorkeling, discovering white sandy private beaches, hiking, or sightseeing – there is something to keep everyone happy. 

Ko Hong Krabi sits in-between the Koh Yao Islands and Krabi mainland and already had a great name for itself with its stunning lagoon. Entering through a narrow passageway you are greeted by the scenic and mesmerizing Ko Hong Lagoon. This striking turquoise body of shallow water is surrounded by high rock walls lined with lush mangroves giving a forgotten world feeling to it. Only accessible by small boat or longtail, some areas are so clear and shallow you can easily see your feet on the underwater sand.   

You could even get to enjoy the mystical sense of being in this bright turquoise lagoon all to yourselves as 5 Star Marine have the knowledge and expertise to miss the rush and give you the most private and memorable time here.  

After taking in the vibrant colors of Ko Hong Lagoon, let your adventurous side loose and make your way around to the most recent addition to the island; the breathtaking 360o Viewpoint. This impressive metal staircase structure was built in 2020, during Covid, and was designed to give panoramic 360o views of Krabi and the surrounding islands. It certainly delivers and is arguably one of the best seascape views of the Krabi island sets, Phang Nga Bay, and surrounding islands in the national park that you can get from anywhere. 

The climb is not for the fainthearted as you need to ascend the metal stairs (all 419 of them) and progress along wooden walkways for around 10 – 15 minutes in the heat before reaching the top viewing platform. Here, your efforts will be greatly rewarded with the most spectacular view. At around 109 meters above sea level, it is definitely a steep climb, but totally doable and worth the exertion to get to the top to see views of tropical islands and karst limestone mountains jutting out of the emerald waters. This experience is perfect for a group of friends or families with children; just remember to take shoes with you.

Once you have had your fill of these stunning panoramic seascapes, make your way back down to the shore and catch your breath before heading out to your pick of fantastic snorkeling and island locations nearby. With clear waters, secluded lagoons, and abundant marine life in the shallow and deep-water coral reefs; you could even get lucky enough to spot a reef shark on your adventure. 

With so much to see and do, the Krabi Islands are a perfect mix for sightseeing, adventure, snorkeling, and private white sandy beaches. 

360 view hong krabi island

Photo credit – sunny_rung

How do you like my island, Mr Bond?

With virtually no tourists around, why not take some time now to visit one of the (normally) busiest islands in Ao Phang Nga National Park – the one and only James Bond Island. 

With a custom Phang Nga Bay tour, 5 Star Marine will guide you around hidden coves and lagoons, as well as stopping off at the iconic island which became a major attraction after featuring in the 1974 Bond movie, The Man With The Golden Gun.  

Phang Nga truly is one of natures’ spectacular works of art; where the vast karst rock scenery presents a visually stunning location. In fact, with the sheer number of unique formations, you could explore here for days. 

On your private day trip, you could stop by Panak Island to float along gently inside one of the hidden caves surrounded by mangroves, before enjoying a peaceful golden bay all to yourself. Move onto Ko Kudu Yai to take in the exquisite beauty of the clear turquoise water in this stunning lagoon. 

At lunchtime make a stop at the small island community of Koh Panyee; where huts, houses, and restaurants are built on stilts over the water. Don’t miss the opportunity to see their unique floating football pitch either! Then get your Bond Instagram to pose ready as you make your way to James Bond Island, (Khao Phing Kan); An internationally renowned tourist destination since appearing as the hideout for Bond’s antagonist, Scaramanga. 

Boats are not allowed too close, as this is a protected marine area, but you can view the famous sight from Koh Ping Ghan; an island with an immensely tall leaning rock and some small caves to explore. With the tourists gone you can see the island properly minus the crowds. Take your time to stroll around, in peace and quiet for the first time in around 40 years. 

After getting your fill of this notorious island, you can continue on to enjoy some sea canoeing or more cave exploring before making your way back to base. Perhaps you might make a final sunset stop at Koh Pear, a small strip of an island that looks and feels like you are walking on water – a perfect end to the day. 

5 Star Marine’s Phang Nga Bay tour creates an unforgettable time at this world-renowned destination. 

Bon Appetit!

With so many stunning locations on offer with our range of private speedboat tours, you might just want to just sit back, relax and enjoy all the experience has to offer – and not worry about what to pack for lunch, or if restaurants will be open or not.

With this in mind, 5 Star Marine has ensured that all guests can leave the lunch preparations and logistics behind; and instead, enjoy our new expanded range of super convenient and tempting day trip menus.

The new menu features some firm favorite set lunches, as well as the newly added Thai-sharing buffet menu. We cater to vegetarians and meat-eaters alike with a selection of set and buffet lunches on offer.

Here’s a glimpse of some of our menu highlights to get your mouth watering:

  1. Chicken & cheese sandwich served with crisps
  2. NEW Thai sharing buffet menu, (a few dishes you can select from including the Green Chicken or Massaman Chicken Curry, Tom Yum, Vegetable Fried Rice, Fried Fish with Sweet Chili Sauce, etc.)
  3. The Thai-sharing buffet menu is also available as a vegetarian option

For added convenience, all lunch orders are delivered to our pier in Boat Lagoon ready for your boat trip. So, all you have to decide is where to enjoy these delicious options; perhaps on a deserted beach, hidden lagoon, or even at a stunning viewpoint. The team will ensure you can sit back and enjoy your lunch in comfort.

Please click here for the full menu – and remember to order at least 48 hours before your trip by messaging Shaun on 093 720 6221

Bon Appetite!