Here we go Again! – Phuket Sandbox Rules Update
ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/
Today we are thrilled to report good, positive news – now doesn’t that make a change to the negative news cycle?
The new Sandbox rules mean that from now on it is easier than it has ever been before for Sandbox guests to explore Phang Nga Bay, James Bond Island, Phi Phi, Hong Krabi, and beyond.
In fact, we were just out at Phi Phi enjoying the stunning Pileh Lagoon. Now, if you have ever been or seen photos you will know that this gorgeous lagoon is normally crowded with well over 100 boats at one time; but for this day trip the 5 Star Marine speedboat was the ONLY one in the lagoon – yes you read that right. Can you imagine having this all to yourself? A priceless experience, never possible before, so now really is the best time to explore exotic locations with a luxury speedboat day tour.
Let’s Explore
Private VIP Speedboat Day Tours Days 1-7 (Sandbox Guests)
- Koh Mai Ton for some dolphin spotting
- Coral Island for snorkeling and relaxing at the beach club
- Koh Racha for superb underwater marine life
Private VIP Speedboat Day Tours Days 8-20 (Sandbox Guests)
- Phi Phi – stunning lagoons and beaches
- Hong Krabi – the new 360 Degree Viewpoint
- Phang Nga Bay / James Bond Island – canoeing through the caves, enjoy a picnic lunch overlooking the infamous island
- Khai Islands – snorkeling in shallow waters
- Koh Mai Ton – dolphin spotting
- Koh Racha – stunning marine life
- Coral Island – beautiful beach resort
- Koh Lon – sunset cruise
Requirements Just Got Easier
All you need to give us is:
- A copy of your passport
- Your Vaccine certificate
That’s it – no long, confusing list anymore! You just provide us with these 2 items plus approval to talk to your hotel and we take care of EVERYTHING else. We coordinate with the SHA manager at your hotel to get the paperwork required, so you only need to worry about where to explore next.
No More Tests
For Day Tours from days 8-20, the new rules mean that you DO NOT need to take another Covid-19 test which is great news and one less thing to think about.
SHA Approved
Of course, we are proudly TAT SHA Plus approved, but now are also SHA Plus Transportation Approved so the entire speedboat fleet is licensed and approved by the Government and Marine Department to go outside of the Phuket Province. For our Sandbox guests, this means that every single boat is safe, secure and Covid-19 approved. Plus, we test staff weekly as an added measure to make guests feel comfortable and safe.
Look What Is Around The Corner!
On October 15th we are more than a little excited to report that the Similan, Surin Islands, Koh Rok, and Koh Ha are all open and are ready for your to explore (Sandbox guests between day 8 -20). We have no doubt that it is going to be amazing to be out there at these paradise islands by yourselves – literally experience them like NEVER before.
Contact us to find out more or to book your Sandbox tour.
What to Look for in a Sandbox Phuket Private Boat Charter?
ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/
Deciding where you want to explore on a Phuket Private Boat Charter, as well as who to book the tour with can lead to a confusing choice overload. To help determine what to look for we have considered the more important criteria, so you can focus on what matters when looking for a Sandbox Phuket Private Boat Charter.
Certified for Safety – TAT SHA Plus
Since 2020, 5 Star Marine have run Phuket Private Boat Charters under their TAT SHA approved status. The Tourism Authority of Thailand (TAT) awarded 5 Star Marine with this certification, as a tourism-related business on the island; and the TAT Safety and Health Administration Plus Certificate is proudly held by the company.
As one of the first tourism services to gain TAT SHA Plus status in 2021, this recognized that 5 Star Marine is certified as adhering to all public health measures set up for Covid-19 safety, and as such allows guests to feel safe and secure onboard their fleet of private speedboats.
Responsible Employee Vaccinations
5 Star Marine has gone over and above with 100% of their employees (all crew, captains, and office staff) being fully vaccinated and up to date with boosters. Although TAT SHA Plus status only requires 70% of employees to have been fully vaccinated, the company took the extra steps and preventative measures as your safety on board is absolutely paramount.
Rules – Practice Makes Perfect
It is of uttermost importance that tour companies keep updated with the latest rules and regulations, so here at 5 Star Marine, we do the hard work to understand how new regulations affect you getting out on the water.
Management and crew go out to newly opened locations under the Sandbox rules to personally check the requirements for themselves. This means you can be 100% comfortable when you go out on your Phuket Private Boat Charter, knowing that 5 Star Marine’s knowledge of the rules have been tried and tested in advance.
Flexible Cancellation Policy
Payments for your Phuket Private Boat Charter can be made on the day, 5 Star Marine do not take deposits so there is no need to worry about refunds or lost money if the weather turns poor. Obviously, we cross our fingers and toes for smooth seas and bright skies, but in the event that the tour date is predicted to be poor weather, 5 Star Marine will re-schedule with you.
Luxury Inclusions
To make sure you have the best time on your Phuket Private Boat Charter, 5 Star Marine add in a few little extras for your comfort and convenience during the trip:
- Masks and Snorkels
- Fins (Adults)
- Life Jackets
- Insurance
- Beach Mats
- Tour Photos and Video
- Fresh Fruit
- Soft Drinks and Water
- Picnic or Thai Sharing Lunch (available on request / extra cost)
- Licensed Guide
- Hand Sanitiser
Please feel free to contact us to help you get out and explore your Phuket Private Boat Charter; right now you can experience the stunning islands like never before, with so few tourists around. We look forward to welcoming more international travelers onboard for once-in-a-lifetime experiences with 5 Star Marine.
5 Star Marine Wins 2021 Tripadvisor
Travelers’ Choice Best of the Best Award
We feel extremely privileged to receive this achievement from Tripadvisor, which celebrates companies that consistently deliver the very best experiences possible to its customers, therefore earning top guest reviews. This award puts 5 Star Marine in the top 10% of businesses on Tripadvisor and celebrates them as the ‘best of the best for ‘things to do’ on the platform.
Shaun Stenning, CEO of 5 Star Marine commented: “We are not just honored, but also humbled to have managed to stand out despite the current climate and adversities, and are delighted that we have continuously delighted our travelers. We sincerely thank all our wonderful guests for their continued support throughout the last year, and of course our crew and staff for their dedication, hard work, and community efforts.”
As challenging as the past year has been, 5 Star Marine have kept their service levels consistently high to ensure all of their welcomed speedboat guests received a truly 5-star experience. It is an honor to receive the highest ratings and guest reviews on Tripadvisor, and 5 Star Marine appreciates the recognition for all their staff and crew members who have made this possible and exceeded guest expectations time and time again.
“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travellers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
Thank you from the bottom of our hearts for our Travelers’ Choice Best of the Best award, we appreciate the support from the best experts possible: You, our real guests who have experienced a private speedboat day or overnight tour with us.
Domestic Vs Sandbox Rules
ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/
With all the different rules and regulations depending on if you are a domestic guest or a Sandbox visitor, we thought that this needed breaking down; so here it is:
CURRENT REGULATIONS
| DOMESTIC GUESTS | SANDBOX TRAVELLERS | |
| Pier | Boat Lagoon, Chalong Pier | Chalong Pier |
| Destinations* | Coral Island, Racha Islands, Mai Ton Island | Coral Island, Racha Islands, Mai Ton Island |
| Vaccination | Proof not required | Vaccination certificate required |
| MorChana App | Not required | MorChana App on phone required |
| ID** | Passport copy or Thai ID | Passport copy or Thai ID |
| Rewards Stamp | Available for Racha and Mai Ton trips | Available for Racha and Mai Ton trips |
* As we are unable to leave the Phuket province (until 16th August) the day trips are currently restricted to Coral Island, Racha Islands, and Mai Ton Island.
** Identification as indicated in the table has required a minimum of 24 hours prior to the boat trip departure.
AFTER 16th AUGUST?
For domestic guests, the following areas are due to open up after 16th August:
Please note that you will need to be fully vaccinated with the exclusion of children and those under 12 years old do who do not need a negative Covid-19 test. Fully vaccinated adults must provide a negative antigen test also (rules as of 8th August 2021)
Remember to request your Rewards Passport, to get stamps for your day trip experiences – collect all 7 destinations and get a totally FREE day trip, no hidden extra charges!
Whether you are a domestic or sandbox customer we at 5 Star Marine are ready to welcome you safely onboard our TAT SHA Plus certified fleet.
August Updates for Sandbox Guests
ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/
There have been a number of brand-new Provincial rule changes, so make sure you are up to date with the latest information. Let’s take a look at what has changed:
WHAT WAS THE 7+7 MODEL?
There was previously a planned 7+7 model; this was essentially where Sandbox tourists would have needed to stay in Phuket for 7 nights before being able to explore other provinces, like Phang Nga Bay, Krabi, and Phi Phi, etc.
THE 14 DAY MODEL
However, this 7+7 model has been delayed until at least 16th August 2021. So as of now, the latest Provincial rules state that Sandbox tourists must stay in Phuket for the 1st 14 days.
CAN I GO ON A BOAT DAY TRIP?
Yes, absolutely, you can still go island-hopping and experience day boat trips and make the most of your time on holiday if you are here on the Sandbox scheme. During your 1st 14 days, you can head out to stunning locations such as Koh Racha Yai, Koh Racha Noi, Coral Island, and Mai Ton.
One of our most popular island-hopping day trips at the moment is the combination Dolphin Spotting and Snorkelling Experience. Spend time at the beautiful beaches on Coral Island, with restaurants, snorkeling spots, canoes, and plenty of Instagram-worthy setups; then head to Mai Ton for the afternoon for some dolphin spotting.
NO GO ZONES
Unfortunately, Phi Phi and Phang Nga are currently no-go zones. This is a brand-new update and is scheduled to be in place from 3rd August until 16th August. So, put simply, you cannot leave the Phuket Province (but can still enjoy day trips to Racha Islands, Coral Island, and Mai Ton as mentioned above as they are Phuket Provincial Islands).
WHAT ABOUT THE WEATHER?
Yes, we do have some rain during the monsoon season, however, it’s not all day, every day. We are still getting many great weather days to go out on our boat tours, and take wind conditions and our radar readings into consideration when planning the destinations. We are more than happy to help advise when is best to get out and explore.
THANK YOU!
As an island that relies so heavily on tourism, we wanted to thank you for choosing to come here on holiday, and extend a very warm welcome to Phuket. This restarting of tourism is critical for everyone here on the island. As a company, we have been supporting our community who need it most; so many people have had no income and no way to survive this period. We support through our Life Bag packing and distribution efforts, (with essential food and hygiene products).
We understand that Phuket is not exactly how it used to be; there are more rules and regulations, not everything is open, but you coming here as an international tourist is supporting the island and this is exactly what we need right now to rebuild our domestic economy – so, THANK YOU!
NEWS UPDATE – Sandbox Customers Island Tours
ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/
PART 1: New Rules for Sandbox Customers
Phuket recently announced some changes for Sandbox customers; what they can do and where they can go. A brand new update states that Sandbox customers can now go to some other islands after their 7th day of being in Phuket (they were previously only allowed to travel to a handful of different islands after day 14 here).
Sandbox customers can currently go to Koh Racha, Coral Island, and Mai Ton. From 1st August the Sandbox scheme will extend further to allow guests to travel to Phi Phi and Phang Nga Bay which includes James Bond Island. Hong Krabi might also be added to this list, but this is not confirmed at this point.
PART 2: Why should Sandbox customers take a Private Tour?
We are not running ‘joining group tours’ for Sandbox customers. This is because we are simply trying to minimize the effect a potential positive Covid-19 test would do on our guests. For example, on a group tour if there was one positive case on the boat, then everyone else who went on the boat would need to quarantine too. So, the safest way to take a boat tour is with your friends or family you traveled herewith, (you probably came in on the same flight and are staying together also).
PART 3: How is Sandbox helping the local Phuket Community?
For over 16 months Thailand has been economically devastated, and we have been running a food relief program during this time for an island that depends on tourists to survive. So, the Sandbox is the first step to reopening Phuket and inject some much-needed funds back into the economy. It also provides opportunities for the locals to start working and earning again as demand very slowly starts to return.
Of course, we recognize there are risks associated, but by international tourists coming here, booking hotels, eating at restaurants, taking day tours, taxis, etc. it all helps local people start working again. The good news is that money is being injected into our economy by the Sandbox program, and for this we are grateful. With our 5 Star Marine boats out on tour, it is supporting our captains, boat crew, admin staff, transfer drivers, plus we are supporting other local businesses like Ann’s Kitchen who provide our guest lunches, the shops that supply our soft drinks, and fruit for each boat, etc. The ripple positive effect is beneficial to a number of people and gives Phuket confidence to keep going.
So, we want to say Thank You for supporting us, so we can keep supporting Phuket.
Can Sandbox Customers Go Island Hopping?
ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/
Here’s what you need to know about the island hopping, the check-in process, the do’s and the don’ts for your first 14 days as a Sandbox customer:
Where can you go in the first 14 days?
Within the first 14 days of arriving in Phuket, Sandbox customers are currently able to go to:
- Racha
- Coral Island
- Mai Ton
- A combination of these 3
Where do Sandbox customers depart from?
There are 3 sandbox customer departure points in Phuket, these are:
- Ao Por
- Chalong Pier
- Rassada Pier
What paperwork is required?
Before the departure date, Sandbox customers need to provide:
- Passport copy
- Vaccination documentation
On the day of the tour please also bring your mobile phone with MorChana app installed.
What happens when you get to the pier?
- Check-in on your MorChana app on your mobile phone
- Your temperature will be checked
- 5 Star Marine team will help submit your documents and paperwork to the Marine Department
After these 3 steps, you are cleared to get onto the boat and can enjoy your day trip!
What happens when you return to pier?
- Once again, you will need to check in on your MorChana app on your mobile phone
- Your temperature will be checked
- You can then get on the bus to return to your hotel
So, as you can see there is plenty that Sandbox customers can enjoy, see and do for a day out at sea. Snorkel or relax on the sandy beaches at Coral Island, try your luck at spotting the friendly dolphins around Mai Ton, or go a little further to the white beaches and fantastic marine life at Racha.
5 Star Marine can help at each step of the way, they have tried and tested the process, are TAT SHA Plus certified, and will make sure you have a day to remember.
Contact us on 093 720 6221 to book your Sandbox-approved day trip.
You NEED to Know This: Can you go to Phi Phi?
ANNOUNCEMENT – Thailand Pass Rules Update Frequently, The Information In The Below Post Is Now Out Of Date For Latest News Please Visit: https://5starmarinephuket.com/phuket-sandbox-rules-and-updates/
“Can I go to Phi Phi?” Well, with some requirements to be aware of, 5 Star Marine have broken these down for you. We know the rules, we have been through the process so that we know exactly what to do and how to do it. . so here is the lowdown:
WHO is allowed to go to Phi Phi National Park areas:
- Sandbox customers cannot go to Phi Phi during the first 14 days after they arrive in Phuket. From day 15, Sandbox customers can go to Phi Phi with 5 Star Marine.
- Expats living in Phuket are allowed to visit Phi Phi if they are fully vaccinated.
What are the REQUIREMENTS to go to Phi Phi?
- Anyone going to Phi Phi needs to pre-register with the National Park one day prior to going to get approval.
- 5 Star Marine will take care of the approval process for you, they simply need a copy of your passport and vaccine certificate.
- When arriving at Tonsai Bay, 5 Star Marine staff will manage the process with the National Park and will hand over the relevant paperwork where vaccination documents will also be checked.
What about CHILDREN coming into the Phi Phi National Park?
- Children 12 – 18 years old will need to show a negative Covid-19 test within the last 72 hours.
- Under 12-year-old children are allowed into the National Park, as long as they are with a fully vaccinated parent.
How LONG does it take to get there?
- It takes 45 minutes from our pier in Boat Lagoon to reach the Phi Phi Islands.
WHERE is open?
- Phi Phi Don has re-opened, where you can explore a number of coves, snorkeling spots, and even hidden lagoons. The water right now is stunning and turquoise with abundant marine life after having some time to rest.
- You are allowed to access most of Phi Phi Don – including Laem Tong Bay, Monkey Beach, and Tonsai Bay, and the village itself. However, please note that Tonsai village itself is quiet with little open at the moment.
It’s the perfect time to get out there and support the island and small community, and the fact that it is still quiet is an added bonus. With only a few small requirements needed prior to departure which the team at 5 Star Marine can help you with, what are you waiting for? Book your Phi Phi adventure now and experience it like never before!
We’re On a Roll
With the successful and highly anticipated reopening of Phuket via the Sandbox program on July 1st under our belt, which welcomed fully vaccinated international visitors with no need to quarantine; we have been busy making sure we were ready for our international bookings as well as our continued domestic support.
From the get-go on July 1st, major airlines including Etihad, Emirates, Singapore Airlines, and Thai Airways International started flying or scheduling to fly direct to Phuket from cities like London, Frankfurt, Dubai, Abu Dhabi, and Singapore.
We are super proud of our TAT SHA Plus status and having the opportunity to work with overseas bookings as Phuket kick starts its tourism once again after quite a hive of excitement and certainly a huge effort to welcome tourists back to the region.
But wait, that’s not all… there is more positive news; and don’t we all love a bit of uplifting reading right now?!
So, currently, 5 Star Marine are offering day and multi-night trips (which are open to all travelers – Sandbox, Expat, or Domestic), staying in Phuket waters to some utterly stunning destinations such as Raya where you can experience soft white beaches, an abundance of animal life and fantastic snorkeling bays; or head out to Coral Island for an easy daytrip with snorkeling spots, a choice of great restaurants and the famous hornbill birds; alternatively how about Mai Ton to experience dolphins in their natural habitat, elegantly swimming alongside the speedboat and charming everyone onboard.
If this wasn’t perfect enough, there’s more on offer as (drumroll please) Hong Krabi is scheduled to open on July 8th with Phi Phi following shortly after with a scheduled opening date of July 10th, and 5 Star Marine will be able to re-start their day and overnight tours to the area. This is yet another positive and economically important step in the right direction for Thailand, and we literally cannot wait to enjoy the idyllic coral reefs, hidden coves, turquoise lagoons, 3600 viewpoints, secret caves and create more unforgettable experiences swimming and snorkeling in crystal clear tropical waters there.
You may have the positive mindset saying ‘Expect nothing, appreciate everything’ – but here at 5 Star Marine we are more likely to say ‘Expect everything, and enjoy it all on board with us’
The Life of a Life Bag – Video by Chris Parker
5 Star Marine was thrilled to welcome Chris Parker, (from Retired Working For You), as he joined their usual weekly efforts to see exactly what goes on behind the scenes of each vital life bag.
Chris Parker got an inside glimpse of how things work right from the organized packing efforts by volunteers at Sutai Muay Thai, to the distribution to some of the most suffering communities in and around Phuket. He joined the distribution efforts by truck and then headed out on the sea to get to some of the harder-to-reach places which the 5 Star Marine have been able to serve using their speedboats for deliveries.
In his follow-up, hard-hitting video, you get to see where these life bags go, and how vitally important they have become for the worst-hit communities around us here.
In Chris’ own words: “What 5 Star Marine in Phuket, Thailand have done during the past 14 months is nothing short of unbelievable. This video will tell the story about how, when the pandemic struck, one man decided to begin helping those in need on his home island and as the need grew, so did the effort. Today, One Phuket has handed out more than 210,000 ‘Life Bags’ with daily essentials for a local family who have no income. On Phuket, where tourism is basically everything, this has provided a lifeline and gotten many through this challenging year.
The news in Bangkok and Thailand has been mostly bad this past year, but the Phuket Sandbox is reopening travel and bringing hope to the locals who are looking to get back on their feet. So book a ticket and be a hero!”
5 Star Marine is so grateful to Chris for filming this emotional and honest video and for helping to raise awareness by sharing this story on his YouTube platform also; all much appreciated.
